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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

Two-Way Text Messaging Software

Elevate your customer interactions with Clerk Chat's two-way SMS feature. This powerful tool allows for instant, bidirectional messaging, making every conversation more meaningful and productive. Connect with clients effortlessly and watch your business grow.

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Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

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Master the Art of Communication with 2-Way Text Messaging

Effortlessly engage and grow your audience through dynamic 2-way texting.

  • Immediate Responses
    Immediate Responses

    With two-way messaging, receive and send messages instantly, fostering timely and efficient communication with your clients.

  • Enhanced Customer Satisfaction
    Enhanced Customer Satisfaction

    This method allows for quick resolution of queries, significantly boosting client contentment by showing attentiveness and commitment.

  • Streamlined Workflow
    Streamlined Workflow

    Simplify your team's workload by managing conversations within a single platform, leading to improved productivity and focus.

What Is Two-Way Text Messaging?

Two-way SMS messaging revolutionizes client communication by facilitating real-time, bidirectional conversations, making every interaction more engaging and productive.

This approach builds stronger relationships by ensuring messages are both sent and received, optimizing the communication channel for businesses and customers alike.

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Unlock the Power of Two-Way Text Messaging in 3 Simple Steps

Dive into the world of enhanced communication with Clerk Chat's two-way text messaging service. Setting up is straightforward and quick, ensuring your business can start engaging deeper with customers without any delay.

  • 1. Activate Your Number 📲

    Kickstart your two-way messaging journey by enabling your current business number for 2-way sms service. This step ensures that your existing contacts can reach you without needing to update their records.

  • 2. Integrate with Your Platform 🔗

    Connect Clerk Chat with your preferred platforms like Slack or Microsoft Teams. This integration brings two-way texting into your daily workflow, making it easier to manage conversations and collaborations.

  • 3. Customize and Organize 🏷

    Tailor your 2-way sms messenger setup by organizing contacts using tags and notes. This organization helps in segmenting audiences for targeted messaging, improving efficiency, and personalizing communication.

Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

how it works

Elevate Conversations with Dynamic Two-Way Messaging

Connect and converse with customers like never before.

  • Appointment Reminders

    Reduce missed appointments by sending timely reminders and confirmations via SMS.

  • Feedback Collection

    Gather valuable insights directly from your clients through quick, easy-to-answer surveys.

  • Real-Time Support

    Offer instant assistance to customer queries, enhancing their experience and satisfaction.

  • Event Updates

    Keep your audience informed about upcoming events or changes with immediate notifications.

Features of Clerk Chat That Empower Your Business Communication

A Suite of Tools for Efficient Messaging.

  • Group SMS

    Send a text to multiple people at the same time. Collab on a team project, send updates to contractors, plan events, and more

  • AI Assistant

    Feed a Knowledge Base with company documents and watch the AI become your sales or support agent

  • Message Threads

    Conversations within conversations. Keep internal replies to a specific message organized and separate from the main chat

  • Custom Signatures

    Automatically add a short text block to the end of your outgoing messages. Customize with info like name, title, and email address

  • Schedule Messages

    Write a text message now, and choose when you want to send it. Even once the SMS is scheduled you have the option to modify or delete

  • Instant Number Activation

    Create a new inbox and you have the option to get a new phone number or activate an existing line. Follow the steps, and you’ll be able to send texts from your business

Check all Features

Related Blog Posts

Dive into dynamic blog posts for SMS marketing inspiration and expertise.

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Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

  • Activating your current business number for two-way texting is simple with Clerk Chat. Our 2-way SMS service allows you to quickly enable your number without any hassle or need for your contacts to update their records. Just sign up, follow the instructions to activate your number, and you're ready to engage in dynamic conversations with your audience.
  • Absolutely! Clerk Chat offers seamless integration with popular platforms such as Slack and Microsoft Teams. By connecting our 2-way SMS software with these platforms, you can bring the power of real-time texting directly into your daily workflow, making it easier than ever to manage conversations and collaborations.
  • Yes, Clerk Chat provides robust contact management features that allow you to customize your setup using tags and notes. This functionality enables you to segment audiences effectively for targeted messaging campaigns, enhancing personalization and improving communication efficiency.
  • Two-way text messaging fosters quick resolution of queries by allowing instant communication between businesses and customers. This immediacy shows attentiveness and commitment on the part of the business, significantly boosting customer contentment by ensuring they feel heard and valued.
  • With Clerk Chat's versatile 2-way texting service, you can send a wide range of messages including appointment reminders, real-time support answers, feedback collection surveys, and updates about events or changes. This flexibility ensures that you can keep your audience engaged in various ways that suit their preferences and needs.
  • Definitely! By sending timely appointment reminders and confirmations via our 2-way text messaging service, you can significantly reduce no-shows. This not only helps in maintaining a smooth schedule but also enhances customer satisfaction by providing them with convenient reminders right at their fingertips.

Book a demo

Join us for a 1 on 1 demo with our team where we'll dive into your use case and show you what Clerk can do.

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