Text Message Marketing for Small Business Success
Elevate your brand with Clerk Chat's SMS platform. Tailored for small businesses, boost engagement, ensure compliance, and drive growth. Start texting today!
Use cases
Simplify your daily operations and amplify results - no big budget required.
Flash sales & exclusive deals
"Hey [Name]! Today only: Buy 1, Get 1 Half-Off on all coffee blends. Pop in before 6 PM and mention this text!"
Personalized customer check-ins
"Hi [Name], how are your new running shoes working out? Ready for a little VIP discount on your next pair?"
Appointment reminders & booking notifications
"Hey [Name], just a friendly reminder for your haircut appointment at 3 PM tomorrow. Reply ‘C’ to confirm or ‘R’ to reschedule."
AI Agentic Workflows
Read all about our commitment to security, industry-leading integrations, and how we're building trust and partnerships to support your restaurant communications.
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Featured
FAQ FlowAnswering FAQs is repetitive and time-consuming, taking away from high-value tasks. At the same time, leaving common questions unanswered can frustrate potential customers and lead to lost revenue. The FAQ AI Agent eliminates this challenge by instantly responding to frequently asked questions, ensuring customers get the information they need without delays.
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Follow UpFollow-ups are key to driving sales. This AI Agent automates the process by sending personalized, timely messages based on conversation history. Simply set a follow-up schedule, define any messaging preferences, and let AI take over.
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QualificationThe Qualification AI Agent instantly reaches out to new leads, asks the right qualifying questions, and filters out unqualified prospects. It engages in a conversational way, extracts key details, and seamlessly hands off the right leads to your sales team.
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Qualification + Follow UpThis is an AI agent that asks 3 qualifying questions to your top of funnel leads. If they drop off at any point during this qualification sequence, up to 3 follow ups are sent to the lead to engage them and finish the qualification sequence.
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Why our texting service for small business
Automate tasks
Streamline text message marketing for small business by automating repetitive tasks, saving time and enhancing efficiency.
Our workflow automation simplifies SMS for small business, allowing you to focus on what matters most — growing your business.
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Group messaging
Reach multiple customers instantly with our group messaging service, perfect for small business text messaging campaigns.
Enhance your texting services for small businesses by sending personalized SMS marketing messages to groups effortlessly.
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Bring your own carrier
Continue using your current provider while enjoying advanced features of text message marketing for small business with Clerk Chat.
This seamless integration makes switching to our platform easy, ensuring no disruptions in your SMS lead generation efforts.
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Insightful analytics
Make data-driven decisions with detailed reports on your small business text messaging performance and customer engagement.
Our analytics tools help you optimize text message marketing for small business campaigns for maximum impact.
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AI SMS assistant
Boost efficiency with our AI-powered SMS assistant, handling customer inquiries swiftly and accurately.
Enhance 2-way SMS conversations, making your texting services for small businesses more responsive and personalized.
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Secure compliance
Ensure your small business text messaging is compliant with industry regulations through integrations with Global Relay and Smarsh.
Protect your business and customers while using our text message marketing for small business tools confidently.
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Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
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Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
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#ScheduleDemo
Instant, secure, 1:1 and multiplayer messaging. No APIs, no developers, no fuss.
This ensures that customers receive swift responses, while also preventing any team member from becoming overwhelmed.
Promotional Offer: "Dear [Customer Name], enjoy 15% off your next purchase! Use code 'PROMO15' at checkout. Offer valid until [Date]."
Event Invitation: "Dear [Customer Name], you're invited to our special event on [Date] at [Time]. Join us for a night of fun! RSVP by replying 'YES' or 'NO'."
Appointment Reminder: "Hi [Customer Name], don't forget your appointment on [Date] at [Time]. Reply 'YES' to confirm or 'RESCHEDULE' to change."
Feedback Request: "Hi [Customer Name], thank you for your recent purchase. Please share your feedback at [Link]. Your opinion matters to us."
New Product Announcement: "Dear [Customer Name], we're excited to announce our new product! Check it out at [Link]. We can't wait for you to try it."
Service Update: "Hi [Customer Name], due to maintenance, our services will be temporarily unavailable on [Date] from [Time]. We apologize for any inconvenience."
Holiday Greeting: "Hi [Customer Name], happy holidays from our team! We hope to see you soon. Enjoy a complimentary service on your next visit."
Survey Request: "Hi [Customer Name], thank you for your recent visit. Please take a moment to complete our survey at [Link]. Your feedback is valuable to us."
Master local growth with expert text marketing tips
Explore easy-to-implement strategies, success stories, and real-life examples to bring more customers through your door.
SMS Marketing: The Ultimate Guide for Businesses
Learn all about the benefits of SMS Marketing and discover how to implement the most impactful campaigns to increase customer loyalty and conversions with Clerk Chat.
Read the Article
September 16, 2024
B2B SMS Marketing Strategies, Benefits, and Best Practices
Learn how to use B2B SMS marketing tactics to increase your market share, generate and nurture leads, and increase sales with this comprehensive Clerk Chat guide.
Read the Article
November 18, 2024
Mastering SMS Opt-In and SMS Opt-Out: The Complete Guide
Master the art of SMS Opt-In and SMS Opt-Out with this comprehensive guide from Clerk Chat. Learn how to improve opt-in rates, stay compliant, and engage customers.
Read the Article
August 23, 2024
Clerk ChatCustomer stories
Transportation
“Text messaging is something we wanted to do for a long time. Clerk was the perfect solution. We use it for ride reminders, dispatch communication, and scheduling. It's really helped our workflow.”
Aaron Stahl - Operations, Wexexpress
“Clerk helped us align with our mission of getting things done timely and well and giving our clients that first class service they come to us for.”
Jennifer Bennett - Founder, Get Desky
“Our efficiency increased. Our booking rate increased. Our closing rate increased. Integrating different software at one time turned out to be a lightbulb moment.”
Kardo Creative
Find the right plan
Designed for every stage of your journey. Start today, no credit card required.
- Free
$0
user / month
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All features
- Growth
$9.99
user / month
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Essential features
- Ultimate Popular
$19.99
user / month
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Power features
- Enterprise
Custom
user / month
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Dedicated account manager
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Clerk Chat is a powerful tool that uses SMS to engage with customers directly, sending personalized messages, promotions, and updates to increase engagement and loyalty. Ensure your brand stays top-of-mind and builds a stronger relationship with your customers.
It’s widely known that SMS marketing campaigns have higher open and conversion rates compared to other marketing channels. Clerk Chat stands out as a prime choice for small businesses due to its integration capabilities with major platforms like Slack, Microsoft Teams, HubSpot, and Salesforce. Reach your target audience more effectively and drive sales.
Absolutely. Understanding the importance of compliance, Clerk Chat provides detailed insights into SMS regulations, ensuring that your small business SMS marketing efforts are both effective and compliant with industry standards. This includes secure opt-in procedures, easy opt-out options for subscribers, and protection of customer data, safeguarding your business and your customers.
Clerk Chat enhances SMS marketing for small business by increasing customer engagement and creating more effective marketing efforts. SMS marketing opportunities and higher brand visibility will help you scale your business. Clerk Chat also offers AI-powered assistants that can learn about your customers for more personalized interactions, in-depth analytics to measure campaign performance, and the ability to send multimedia messages.
The key benefits include the ability to transform your landline into a textable number, seamless integration with your CRM for personalized messaging, advanced functionality for organizing contacts, workflow options for welcome and out-of-office messages. This approach to small business text messaging enables businesses to streamline their communication processes, enhance customer interactions, and achieve a higher ROI from marketing efforts.
Clerk Chat enhances security for small businesses by enabling the ability to receive account verification codes and easily access shared accounts. Speed up login with your colleagues by securely sharing 2FA codes.
