EZ Texting Alternatives to Power Up Your Business Messaging

SMS is becoming an increasingly valuable tool for businesses, opening the door to revolutionary marketing and sales strategies and strong customer service campaigns. But not all business texting solutions are alike – as you’ll know if you’re searching for EZ Texting alternatives.

EZ Texting offers plenty of benefits as a business messaging platform. It’s flexible, supporting both automated one-way and two-way texting. It can integrate with third-party platforms, power personalized text campaign strategies, and even help companies access valuable insights.

But EZ Texting has its limitations, too. Some integrations are unreliable, the pricing structure can be misleading, and the platform misses some advanced features, like conversational AI tools.

The good news, there are plenty of competitors to choose from if you need a more advanced mass texting service. Here, we’ll introduce you to some of the top options and help you make the right choice for your team.

Why Consider EZ Texting Alternatives?

As mentioned above, EZ Texting is a popular platform for all kinds of companies investing in A2P messaging, mass messaging, and even two-way texting. Customers benefit from exceptional customer support and access to a wide range of features for automation, AI content generation, reporting, analytics, and contact management.

However, a number of factors can make EZ Texting less appealing to some companies, from its scalability issues to its issues with software integrations.

Reasons to Look for an EZ Texting Alternative

Here are some of the main reasons why you should consider the platforms offered by EZ Texting competitors.

• Feature limitations: While EZ Texting offers companies most of the basic features they need for things like scheduling text messages and automating workflows, it lacks some advanced capabilities. There are no conversational AI tools, and the automation options are pretty basic compared to what you can get on other platforms.
• Scalability: Businesses that need to scale access to their messaging solutions to large team members might struggle with EZ Texting. There’s no comprehensive shared inbox with routing and assignment features. Plus, you’ll have limited options for integrating your texting service with collaboration tools.
• Limited Industry-Specific Features: EZ Texting isn’t really designed to address specific industry needs. You might need to consider alternative if you’re looking for HIPAA compliant texting solutions in healthcare, or text blasting services that comply with the rules set by SEC and FINRA in finance.
• Pricing issues: While EZ Texting does offer relatively competitive pricing, there are more affordable options out there that offer a wider range of features for a lower price. For instance, plans for Clerk Chat start at $9.99 per month, compared to $20 per month for EZ Texting.
• Integration limitations: Although EZ Texting does offer some integration options, many integrations are clunky and unreliable. You might not even be able to link your texting platform to specific CRM solutions or archiving tools.

What to Look for in an EZ Texting Alternative

Now you know why you might want to consider a competitor to EZ Texting, let’s look at the key features worth evaluating when sorting through your options. Obviously, the exact features you’ll need will vary depending on factors like the size of your business and your use cases, but the ideal business messaging platform should always offer:

• Ease of Use: Your ideal platform should be intuitive and easy to use. Look for a company that makes it easy to migrate your system to a new platform, set up new campaigns with templates, design workflows with drag-and-drop tools, and more.
• Pricing: While pricing for SMS broadcast software can vary, you should at least have a transparent insight into what you will get for your money. Ensure you know the upfront costs in advance and the projected “ROI” of your investment.
• Integrations: When looking for EZ Texting alternatives, focus on integrations. The right solution should be able to easily connect with a wide range of platforms, from your CRM system to your ecommerce tools, and even your collaboration apps.
• Advanced features: Since EZ Texting lacks advanced features, such as conversational AI bots and convenient shared inboxes, it’s worth ensuring your alternative fills those gaps. Identify the key features that matter most to you before you start comparing.
• Exceptional Support: EZ Texting has a great reputation for delivering extensive customer support. You don’t want to give that up when you switch to an alternative, so make sure your chosen vendor will be there to assist you every step of the way.

The Top 9 EZ Texting Alternatives

There are plenty of great alternatives to EZ Texting worth exploring, whether you’re looking for a cutting-edge enterprise text messaging solution or a platform with specific tools designed for unique industry use cases. Here are some of the best competitors worth looking at this year.

1. Clerk Chat: The Best EZ Texting Alternative

Putting ourselves at the top of this list might seem a little boastful, but there are plenty of reasons why countless companies choose Clerk Chat as the top EZ Texting alternative. Clerk Chat isn’t just another SMS marketing platform; it’s a solution for omnichannel messaging.

Clerk Chat offers companies all of the top features they’ll get from EZ Texting, from 2-way SMS solutions to in-depth analytics and reports. However, it also comes with tons of other, more advanced capabilities, such as customizable conversational AI tools for 24/7 customer service, access to RCS, MMS, and OTT messaging solutions, and flexible shared inboxes.

Clerk Chat also makes it easy to comply with SMS compliance regulations, with end-to-end encryption support, robust access controls, and integrations with archiving tools. Plus, in the Clerk Chat vs. EZ Texting debate, Clerk Chat offers more integrations with a wider range of platforms, from CRM systems to collaboration apps like Microsoft Teams.

Stand-out Features:

• Advanced group texting, campaigns, and internal messaging
• Conversational AI for sales teams and customer service
• Huge selection of integration options across data, eDiscovery, and contact management
• Robust analytics and custom reports
• Intuitive workflow automation and templates
• Comprehensive compliance solutions
• Advanced tools for audience segmentation
• Dedicated support for companies in specific industries

Pricing: Clerk Chat offers access to a generous free trial plan, as well as various premium plans to choose from, starting at $9.99 per month, per user.

2. MessageDesk: Ideal for Collaborative Teams

MessageDesk is a convenient alternative to EZ Texting for companies with a heavy focus on team collaboration. This platform makes it easy to connect phone lines and systems in a central backend, and provide employees with a convenient shared inbox.

If you want an easy way to start texting from a computer, or you want to enable landline texting for business, MessageDesk is a great choice. It takes very little time to get everything up and running with MessageDesk, and you get plenty of support throughout the process.

However, it’s worth noting that MessageDesk doesn’t support large-scale campaigns or some EZ Texting alternatives. You’ll also lack access to comprehensive analytical tools and campaigns. Plus, unlike Clerk Chat, MessageDesk requires users to handle the process of A2P 10DLC registration manually, which can be a bit of a headache.

Stand-out Features:

• Convenient shared team inbox for collaboration
• Website chatbot available for omnichannel support
• Straightforward bulk text messaging with templates
• MMS and personalization support
• Comprehensive contact management
• Automated message scheduling capabilities
• Tools for maintaining compliance with SMS standards

Pricing: MessageDesk doesn’t share pricing details online. You’ll need to contact the team for a custom quote based on your business needs.

3. SimpleTexting: Best Customer Support Experience

We’ve mentioned SimpleTexting a few times in the past, such as in our list of TextMagic alternatives for business users. Like many EZ Texting competitors, SimpleTexting delivers plenty of great benefits to companies. It’s an easy-to-use platform that can scale to match various business needs.

This solution also supports automated mass messaging, two-way texting, and even advanced analytics and reporting capabilities. What really makes SimpleTexting stand out compared to EZ Texting, however, are its flexible integration options and excellent customer support strategy.

SimpleTexting can easily integrate with a wide range of custom applications through Zapier, and you get live support from the team seven days a week. This team is on hand at all times to make everything from porting a number into your ecosystem to creating a campaign simple. Unfortunately, SimpleTexting does charge higher costs for some of its features.

Stand-out Features

• Flexible two-way messaging and SMS automation tools
• Unlimited keywords and contacts on every plan
• Robust automation capabilities
• Strong compliance tools built-in
• AI-powered message generator for content creation
• Custom integrations powered by Zapier
• Easy to use interface
• Excellent customer support

Pricing: The price of SimpleTexting depends on the number of messages you need to send, with options starting at around $39 per month.

4. Twilio: Best for Flexibility

Twilio isn’t quite the same as most of the other EZ Texting alternatives we’ve mentioned here. It’s not really a dedicated messaging platform. Instead, it’s a “communications platform” that gives companies APIs to build custom messaging strategies.

The great thing about Twilio is that you can use it to design the messaging strategy that works best for you. You can combine AI-powered SMS features, with tools for MMS and RCS messaging. There’s even support for messaging through OTT apps like WhatsApp.

Twilio is also highly scalable, ensuring you can deliver billions of messages across channels with high levels of reliability. The biggest problem with this platform is that it can be difficult to get started. If you don’t have a lot of developer knowledge, and you want to dive straight into SMS marketing strategies and customer service upgrades, Twilio’s learning curve could be an issue.

Stand-out Features:

• Flexible, programmable messaging APIs for a range of channels
• Incredible global reach (Across 180+ countries)
• Robust scalability
• Real-time insights and analytics
• Wide range of developer resources
• Easy integrations with countless tools
• Support for AI-powered features

Pricing: The pricing for Twilio’s APIs depends on how you’ll be using them. You’ll need to contact the team to get a direct quote based on your specific needs.

5. Textedly: Best EZ Texting Alternative for Simplicity

Textedly is one of the most popular EZ Texting alternatives among companies looking for simple, straightforward SMS capabilities. The platform comes packed with tools, from automation solutions for drip campaigns to mass group messaging solutions and two-way SMS. You can even use AI to generate unique campaigns in seconds based on prompts.

If you’re investing in business group texting strategies, or simple solutions for customer service, then Textedly will give you everything you need to run reasonably affordable campaigns. Compared to some alternatives, Textedly also offers better integration options, with connectors for more than 3,000 apps, including options like MailChimp and Salesforce.

Plus, if you want to scale your communication strategy, you can use Textedly for MMS marketing, voice-based customer service, and email advertising too. Unfortunately, you’ll still miss out on more advanced features, like conversational AI customer service tools.

Stand-out Features

• Affordable-priced plans for small companies
• Easy-to-use platform with simple features
• Unlimited contacts on all plans
• MMS, SMS, email, and voice messaging services
• Advanced group texting capabilities
• Real-time analytics and reports
• Integrations with thousands of business tools

Pricing: After a 14-day free trial, pricing for Textedly plans starts at $26 per month, per user, for up to 600 text messages a month.

6. SlickText: Best for Engagement Features

SlickText is one of the top-rated EZ Texting alternatives for companies focusing on SMS-based marketing and customer engagement. The platform makes it simple for companies to organize customers into segments and create multi-step marketing workflows and campaigns.

Compared to other EZ Texting competitors, as well as SimpleTexting alternatives, and similar solutions, SlickText offers a handful of unique features. Alongside mass texting, two-way messaging, and list segmentation features, you also get tools for building loyalty programs, designing text-to-win contests, and sharing mobile coupons with buyers.

This platform also offers access to various integration options with third-party tools (although most require a Zapier connection), and advanced analytical dashboards. Unfortunately, SlickText misses out on advanced omnichannel features and AI tools.

Stand-out Features:

• Mass texting and two-way texting capabilities
• Advanced list segmentation and automation capabilities
• Unique audience engagement features
• Detailed analytics and reports
• Seamless integrations with other platforms (through Zapier)
• Straightforward desktop texting app
• Reasonably competitive pricing

Pricing: Users can access SlickText’s basic features for free. Paid plans start at $29 per month for up to 500 texting credits.

7. TextMagic: Best for Straightforward A2P Messaging

TextMagic is a platform you might have encountered already if you’ve ever spent time searching for RingCentral alternatives or Klaviyo competitors. Although there are more advanced messaging platforms available, TextMagic is highly versatile and flexible.

Aside from supporting mass texting, SMS marketing, and MMS workflows, TextMagic also enables companies to build omnichannel campaigns with email and voice. You get plenty of tools for automating messaging strategies and tracking campaign results.

Plus, TextMagic makes it incredibly easy to get started with templates you can customize, whether you’re using SMS for customer service, marketing, or sales. Unfortunately, this platform lacks advanced AI tools, and only offers limited message customization options. It also doesn’t have the best reputation for customer service.

Stand-out Features:

• Exceptional templates for mass text messaging
• Convenient two-way SMS chat
• Easy and flexible automation options
• Integrations with thousands of apps through Zapier
• Comprehensive reporting and analytics tools
• Custom dynamic fields in texts
• Omnichannel integration options

Pricing: Companies using TextMagic for the first time can experiment with the platform with a free trial. After that, prices start at $24.50 per 500 texts.

8. Mosio: Best for Healthcare Companies

We mentioned above that one of the main reasons you might find yourself looking for EZ Texting alternatives, is that the platform offers limited industry-specific features. While plenty of other platforms mentioned here can help companies navigate issues like SMS compliance regulations with archiving tools and 10DLC registration solutions, Mosio goes a step further.

This solution is specially designed for the healthcare and research sectors. It includes specialized tools that help you ensure HIPAA compliance, track opt-in and opt-out rates, and secure your sensitive data. You also get access to plenty of tools for sending out surveys, appointment reminders, and two-way text messages to patients.

While Mosio doesn’t come with as many advanced features as some alternatives, its industry-specific capabilities will make it particularly valuable for companies in highly regulated sectors. Just don’t expect to access lots of automation options, integrations, or AI tools.

Stand-out Features:

• Robust data security and privacy tools
• Integrations with some industry-specific tools
• Two-way and automated A2P messaging
• SMS surveys and templates
• Easy appointment reminder tools
• Customizable message schedules
• HIPAA compliance for healthcare companies

Pricing: Mosio prices vary depending on your number of customers and whether you need one-way or two-way messaging. Contact the team for a custom quote.

9. Textline: Best for Omnichannel Capabilities

Finally, Textline is another popular EZ Texting alternative, often mentioned on lists exploring RingCentral or Google Voice alternatives for growing businesses. Prioritizing security and simplicity, Textline makes it easy to streamline messaging tasks for sales, marketing and customer support teams, with automated workflows and triggers.

The platform includes a multitude of great features, such as options for group messaging, mass announcements, metric tracking, and surveys. You can even access a unified inbox with intelligent routing options for customer service teams.

For companies that want to go beyond SMS, Textline integrates with social media channels, live chat tools, and even comes with its flexible APIs. Unfortunately, there’s no option for voice integration yet. Plus, you won’t be able to leverage conversational AI for sales teams, or support staff with Textline.

Stand-out Features:

• Message scheduling and automation workflows
• Live chat and social media support
• 10DLC SMS compliance solutions
• Appointment and contact management tools
• Integrated inbox with routing capabilities
• Outstanding customer support
• Easy-to-use interface

Pricing: Textline’s plans start at $20 per month, per agent; however, this doesn’t include the cost of sending each text message.

Choosing the Best EZ Texting Alternative

Hopefully, the list above has given you an insight into the wide range of EZ Texting alternatives companies can choose from today. Ultimately, the right option for you all depends on what you’re looking for in a platform.

If you’re searching for a cost-effective, ultra-versatile messaging solution that can scale with your organization, Clerk Chat could be the perfect choice. Offering flexible support for a range of messaging channels, from RCS to SMS, advanced conversational AI tools, and in-depth analytics, Clerk Chat has everything companies need to unlock the power of business messaging.

Not only does our platform offer more features than EZ Texting, but it’s more user-friendly, and flexible, with integrations for dozens of apps. Go beyond the basics of a small business texting service, and take your strategy to the next level, with Clerk Chat.