Imagine this: you’re at a networking event, and everyone around you is discussing the benefits of VoIP. You smile and nod, pretending to understand what they’re talking about, but in reality, you have no clue. Whether you’re a beginner or expert, here’s everything you need to feel confident when it comes to VoIP.
Definition of VoIP
VoIP is a technology that enables users to make phone calls using the internet instead of traditional phone lines. The abbreviation stands for Voice over Internet Protocol.
All you need to make a VoIP call is an internet connection, and the person or company you’re calling will see your number. You can use any device like a computer, tablet, or smartphone. Your provider, like Bandwidth, Twilio, RingCentral, Vonage, and Zoom, manages the lines alleviating any concern with installation.
Many businesses have said goodbye to traditional landlines and instead are focusing on VoIP. Major benefits include call quality, lower telecommunications costs, and more up-to-date features. This technology has become increasingly popular in recent years due to its affordability and flexibility.
One of the key considerations when choosing a VoIP provider is whether to use a fixed or non-fixed VoIP number. A fixed VoIP number is associated with a physical location, while a non-fixed number can be used from anywhere with an internet connection.
Differences Between Fixed and Non-Fixed VoIP Numbers
A fixed VoIP number is an internet-based phone line that’s connected to a specific physical location. It has an account owner and an address, like a home or office. This makes it less likely to be used by fraudsters. It’s a reliable solution for businesses looking to establish a professional and secure phone line that’s attached to a specific address.
A non-fixed VoIP number is just like a fixed VoIP phone number except that it’s not assigned to any particular location. Instead, a virtual phone number is assigned to an individual user, and can be used to make and receive calls from anywhere as long as you have an internet connection. If you need a local number, but your business doesn’t have or need a local presence, non-fixed may be the right choice.
Cost and Reliability
Both options have their advantages, but cost and reliability are important factors to consider. Non-fixed numbers are growing in popularity as they offer affordable solutions that allow businesses to manage and reach prospects better. This extra money saved can be put towards other business expenses or invested back into your company.
However, reliability is also essential when considering which type of VoIP number to use. A fixed number may be more reliable because it is assigned to a particular location. If your business requires a high level of quality and professional support, then a fixed VoIP number may be a better option.
Advantages of Fixed VoIP Numbers
- Emergency Support: If you have a fixed VoIP number, emergency services can easily find and respond to your exact location in case of an emergency. This is because the dispatcher sees the caller’s location information, similar to calling from a landline.
- Authenticity: Using a fixed VoIP number, local to your business, increases customer trust and support. Customers can easily identify and verify the location of your business because of the local number.
- Security: A fixed number provides an extra layer of security by allowing businesses to assign specific phone numbers to employees, enabling effective communication management. Additionally, options to forward call origin to a single phone number let customers know that the call is from your business.
- Reliability: Using a fixed VoIP number can enhance the quality and professional image of your business. Customers will perceive your business as more reliable and professional, which can lead to increased sales and growth opportunities.
Benefits of Non-Fixed VoIP Numbers
- Flexibility: With a non-fixed VoIP number, you have the flexibility to use it from anywhere in the world. You can make and receive calls as long as you have an internet connection, regardless of your location.
- Cost: Non-fixed VoIP numbers are typically less expensive than traditional phone lines. This can help you save money on your phone bill, especially if you frequently make international calls, which can get pricey! This is especially beneficial for businesses with customers or employees all over the globe.
- Simple Startup: Setting up a VoIP system is effortless. You can request the number online and start using it right away, without having to wait for a phone delivery. This makes it a great option for businesses that need to get up and running quickly.
- Customization: With a non-fixed VoIP number, you can choose a number from any area code, regardless of your physical location. This is helpful if you want to make it seem like you’re located in a specific area or if you require a phone number that belongs to a particular region.
Managing and Supporting your Communication Solutions
Regardless of which option you choose, VoIP technology provides many advantages for both individuals and businesses. This is especially important in today’s fast-paced business world, where effective communication is key.
Remote work has become more common, and flexible communication tools have become more popular. VoIP providers make it possible to connect with potential customers and existing clients worldwide, expanding your reach.
VoIP services are often very affordable, making them an excellent option for those on a budget. Considering these advantages, it’s clear why this technology is gaining popularity and becoming a more trusted communication solution.
Whether you’re running a small business or a large enterprise, a strong communication strategy is vital for success. Let’s explore some best practices for managing and supporting your business’s communication solutions to guarantee that your business stays connected and productive.
Tip No. 1: Choose a reliable VoIP provider.
- Do your research.
- Choose a provider with a good reputation, especially when it comes to security.
- Look for providers that protect against cyber attacks.
Tip No. 2: Use a secure network.
- Make sure your network is protected.
- Use strong passwords and update software regularly.
- Implement two-factor authentication. You’ll thank us later.
Tip No. 3: Train, model, practice.
- Educate your employees.
- Be aware of best practices like not sharing passwords, logging out when finished, and being cautious about links and files.
Clerk’s Phone Number Flexibility
Clerk enables SMS capabilities on your VoIP or non-VoIP number. You also have the option of choosing an entirely new number, depending on your needs.
Clerk integrates with Slack and Microsoft Teams, which means businesses can use a platform that their teams already know and love. Clerk offers a range of features that can provide significant advantages.
Some of these include:
SMS: Using the same number, you can effortlessly manage messages in Slack and Teams. Whether your team prefers to respond asynchronously or in real-time, with Clerk you’re always in control.
WhatsApp: Unlock the power of WhatsApp for Business by activating your existing number and providing your customer’s with an easy way to reach you.
2FA: Seamlessly share verification codes with your team. Our numbers work with major platforms like Google, Apple, and Microsoft. Clerk simplifies the verification process across your accounts.
Choosing the Best Option for Your Business
For business owners who rely heavily on their phone system, having a fixed VoIP phone number provides greater authenticity and reliability. A fixed VoIP phone number ensures that customers can trust the company’s contact information and establishes a sense of stability in the customer’s mind. Additionally, having a fixed VoIP phone number allows companies to expand their reach worldwide without losing credibility.
On the other hand, non-fixed VoIP numbers provide more flexibility and affordable solutions. Businesses can assign virtual phone numbers to employees located in different areas. This makes it easier to keep track of prospects and lead generation. Non-fixed VoIP numbers also enable international calls at a fraction of the cost compared to traditional phone systems.
Whether you choose a fixed or non-fixed VoIP phone number will depend on your individual needs and preferences. It is essential to establish which type of VoIP number best suits your business or personal use to ensure efficient communication and support.
If there’s a way we can help you with all things VoIP, non-VoIP, or SMS, let us know. We’ve got you.