Clerk Chat Blog
Learn all about business communications with our industry-leading publication. With insights on telecom, SMS and AI.
What’s the Hype About RCS Marketing and Should Your Business Care?
Learn more about Rich Communication Services, RCS marketing, and its benefits for businesses like high engagement, increased customer trust, and more flexibility.
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March 3, 2025
Sales Teams are Evolving, and AI is Leading the Way
Sales today isn’t just about ringing the cash register - it’s about mastering a variety of roles that together make or break a deal. Modern sales professionals are a critical component of a complete “customer success team.” Maruf explains:
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March 3, 2025
When Choosing Mass Text vs Group Text Here’s How to Decide
The differences, use cases, and pros and cons of mass text vs group text. The choice depends on the specific needs and priorities of your business, with many businesses using a combination of both.
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February 24, 2025
The No Nonsense Guide to SMS Compliance and Why it Matters
Is your company up to date with the latest SMS compliance rules? If not, you could be putting your business at risk. Learn how to navigate the latest laws with this guide.
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February 23, 2025
Can Conversational AI for Logistics Solve Your Communication Challenges?
This comprehensive guide covers conversational AI in logistics and how it improves customer service, internal communication, efficiency, delivery coordination, and more.
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February 19, 2025
When You Should Consider RCS vs MMS for Effective Business Messaging
RCS vs MMS: What’s the difference between these messaging protocols, including features, benefits, and value.
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February 14, 2025
The 11 Best Klaviyo Alternatives and Competitors to Consider for Better Marketing
What to look for when considering Klaviyo alternatives for email or SMS marketing platforms that offer AI features.
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February 11, 2025
Conversational AI Platforms to Ignite Customer Conversations
Learn the top eight conversational AI platforms, how they work, and benefits around operational efficiency, customer experience, and business insights.
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February 6, 2025
How to Send Mass Texts from a Computer for Effortless Outreach
Learn how your business can send mass texts from a computer and the benefits of doing so. Read more about the methods, top tools, and quick tips.
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February 5, 2025
Why Your Business Needs AI for Better Customer Experience
Discover the growing potential of AI for customer experience, and learn how you can boost retention, conversions and customer satisfaction with this Clerk Chat guide.
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January 31, 2025
RCS vs iMessage: A Detailed Comparison to Help You Choose
RCS vs iMessage: What’s the difference, how can your business implement an ideal messaging strategy?
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January 29, 2025
SMS in Business for Marketing to Customer Support (and Beyond!)
Benefits, use cases, and best practices for using SMS in business. Engagement, reach, scalability, support, marketing, and beyond.
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January 24, 2025
How to Use Conversational AI in Retail to Engage and Nurture
Conversational AI in retail is used for customer support, customer engagement and nurturing, customer feedback analysis, customer segmentation, and personalized shopping assistance.
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January 24, 2025
Conversational AI for Sales Reimagines Lead Generation and Customer Success
Conversational AI for sales teams, like chatbots, virtual assistants, and AI agents are changing methodology around qualifying leads, automating follow-ups, and providing 24/7 customer service.
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January 17, 2025
How to Switch Cell Phone Carriers and Keep Your Business Number
Learn how to switch cell phone carriers whether to access new features, customer service, or lower costs. Before switching, consider costs, compatibility, coverage, and speed.
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January 16, 2025
