Announcing $7M Seed Funding to Expand Our Business Messaging Platform with AI

More technology means more options.

At one time, the only method for a customer to be in touch with a business was by literally walking into the storefront or office. Eventually, people were able to have an operator use a switchboard to connect them. Next came direct phone calls, sending an email, visiting a website, reaching out on social media - it’s expanded to chat apps and messaging platforms.

While all these modes of communication are fascinating and necessary, they have caused customer communication to become lost, which ultimately leads to missed revenue, delayed responses, and frustrated customers.

Clerk Chat offers a solution. Our AI-powered conversational messaging platform brings all your communication channels together, allowing your teams to connect with customers seamlessly and in real-time.

And we’re just getting started.

Powered by AI and Backed by Investors

We’re rapidly growing, and to accelerate our mission, we’ve raised $7 million in seed funding. This investment, led by Race Capital with participation from HF0, Mento VC, and Altair VC, will change how businesses connect with their customers. We’re incredibly grateful for the support of our investors, who share our vision for transforming business communication.

“This is a pivotal moment for Clerk Chat,” says Will Chertoff, co-founder and VP of Engineering of Clerk Chat. “We’re excited to help businesses communicate more effectively than ever before. We’re doubling down on our mission to make every business conversational through calling and texting.”

This funding is a major milestone for Clerk Chat, and it will enable us to:

• Expand our AI capabilities: We’ll be investing in even more sophisticated AI agents that can automate complex tasks, personalize customer interactions, and deliver exceptional experiences.
• Deepen our partnerships with telecom providers: We’re committed to making AI-powered communication accessible to all businesses. This funding will allow us to strengthen our relationships with leading telecom providers to ensure seamless integration and compliance with industry standards.
• Grow our world-class team: We’re building an impressive team who is passionate about business communication. We’re looking forward to attracting and retaining top talent across all areas of the company.

Our vision is to empower businesses of all sizes to leverage the power of AI to communicate more effectively, improve customer satisfaction, and drive revenue growth - all on their existing telecom infrastructure. This funding brings us one step closer to realizing that vision.

Clerk Chat is the Future of Business Messaging

Clerk Chat is a comprehensive platform designed to help businesses connect with their customers. We understand that modern customers have high expectations for prompt and personalized experiences, and that requires an interface that goes beyond traditional channels.

Here’s how Clerk Chat bridges the communication gap:

• Real-Time Communication: Clerk Chat integrates with all your favorite platforms — Microsoft Teams, Zoom, Webex, Salesforce, HubSpot, and more — creating a unified hub for all your conversations. No more switching between apps or losing track of important messages. With Clerk Chat, your teams can respond to customer requests instantly, regardless of the channel.
• Customer Engagement: In today’s digital world, meaningful engagement is key to building lasting customer relationships. Clerk Chat empowers your teams to deliver personalized, timely responses, creating a more engaging and satisfying experience for every customer.
• Efficiency for Sales, Support, and Marketing: Clerk Chat is a single, intuitive interface that streamlines communication across all departments. Sales teams can nurture leads and close deals faster. Support teams can resolve issues efficiently and improve customer satisfaction. And marketing teams can deliver targeted messages and track campaign performance with ease.

Key Features That Power Our Platform:

• Extensive Integrations: Connect Clerk Chat with your existing tech stack, including leading CRMs, eDiscovery tools, and popular business platforms. This ensures a smooth workflow and maximizes your existing investments.
• Telecom Provider Connections: We partner with major telecom providers, ensuring compliance with industry standards and enabling secure, reliable communication.
• AI-Driven Capabilities: Leverage the power of AI to automate responses, qualify leads, customize workflows, and provide intelligent assistance to your teams. Our AI capabilities are designed to enhance human interactions, not replace them.

Clerk Chat Across Use Cases and Industries

Clerk Chat is more than just a messaging platform. Here’s how businesses across various industries are using Clerk Chat to enhance their communication and achieve their goals:

Sales:

• Lead Qualification and Nurturing: Sales teams use Clerk Chat’s AI agents to automatically qualify leads, provide instant answers to common questions, and nurture prospects with personalized messages. Once qualified the AI agent can schedule a demo, too.
• Appointment Scheduling and Reminders: Reduce no-shows and improve efficiency by automating appointment scheduling and sending timely reminders via SMS.
• Personalized Outreach: Craft targeted campaigns and deliver personalized messages to potential customers, increasing engagement and conversion rates.

Support:

• Instant Issue Resolution: Provide immediate support to customers through AI-powered chatbots that can answer common questions and resolve simple issues.
• 24/7 Availability: Offer round-the-clock support with automated responses, ensuring customers always feel heard, even outside business hours.
• Personalized Assistance: Deliver tailored support experiences based on customer history and preferences, increasing satisfaction and loyalty.

Marketing:

• Targeted Campaigns: Segment audiences and deliver personalized marketing messages via SMS to increase engagement and drive conversions.
• Offers and Updates: Share promotions, product updates, and company news with your customer base to keep them informed and to keep you top of mind.
• Contests or Feedback: Send links or interactive messages to encourage testimonials and feedback, create brand awareness, and to generate leads.

Clerk Chat is also making a real difference for businesses in a variety of sectors. For instance, healthcare companies have improved patient communication and reduced missed appointments. Financial advisors have helped clients with loan applications and investment decisions, and most importantly, provided a secure communication channel for sensitive financial data. Higher education institutions have increased student engagement and attendance with important announcements and by providing instant support to regularly asked questions.

Innovation and the Digital Messaging Market

We are already serving over 1,000 customers across a wide range of industries, and we process millions of messages every month. But we’re not stopping there. Our commitment to innovation and customer success, coupled with this new round of funding, will enable us to expand global reach, develop additional AI capabilities, and deliver exceptional customer experiences.

“We’re thrilled to support Clerk Chat, and it’s been fascinating to watch them develop an innovative product with potential to redefine how businesses connect with their customers," says Chris McCann, General Partner at Race Capital. “We’re confident in their ability to be a major disruptor in the telecom space.”

We’ll continue to partner with leading telecom providers to make Clerk Chat accessible to businesses worldwide. We’ll invest in advanced AI features that further automate communication and interactions. We’ll also continue to provide outstanding customer support and resources to help clients and partners achieve their own communication goals.

Join Us in Experiencing the Future of Business Communication

How can Clerk Chat help you? Respond to customers in real time. Unify your channels. Deliver personalized experiences. Build relationships. Automate repetitive conversations. Improve customer satisfaction ratings. Accelerate the sales cycle.

Imagine the possibilities.

“Our integrations with virtually every carrier make it possible for every single business to use AI-powered communication with their clients while keeping their existing telecom infrastructure,” says Igor Boshoer, co-founder and CTO of Clerk Chat. “With a click of a button your business can turn your phone number into a dynamic, conversational messaging experience.”

Take the Next Step:

• Visit our website: Learn more about Clerk Chat’s features, integrations, and pricing.
• Request a demo: See Clerk Chat in action and get a personalized walkthrough of our platform.
• Stay connected: Follow us on LinkedIn and Twitter to stay updated on the latest news, product updates, and industry insights.

We’re passionate about empowering businesses to communicate more effectively, and we believe in a world where AI has the power to collaborate with humans for customer interactions. We’re committed to building the most innovative and user-friendly conversational messaging platform on the market and we’d love for you to join us for the ride.