Are you looking for Smarsh Alternatives to make sure you’re finding the best fit for your enterprise data archiving needs? You’re not alone.
While Smarsh is a popular solution for archiving text messages, voice calls, and various other forms of enterprise data, it’s wise to explore a range of options to find the right match for your company’s requirements and budget.
Whether you’re trying to adhere to TCPA regulations, maintain more control over your data, or simply avoid hefty industry-specific fines, there are plenty of Smarsh competitors out there to investigate - good thing we did the research for you!
Why Consider Smarsh Alternatives?
There’s no denying that Smarsh archiving offers an excellent service to companies in a wide selection of industries. It’s one of the leading software-as-a-service solutions for archiving, enabling access to a comprehensive enterprise platform, complete with eDiscovery capabilities, compliance management tools, risk management and threat monitoring technology, and more.
Smarsh is particularly popular for financial messaging archiving purposes, as the technology allows for customizable retention policies you can adapt to based on the requirements set by the Security and Exchange Commission or Financial Industry Regulatory Authority.
However, these strengths may not align with your business needs, or some industries may find the platform too complex or pricey.
If you’re looking for a specific range of functions or technical support and perhaps even a more affordable archiving solution, then it’s worth checking out some Smarsh alternatives.
The Top Smarsh Competitors
The ideal Smarsh alternatives for your needs will depend on your specific requirements in the archiving landscape. Some archiving solutions focus specifically in certain industries, like enabling compliance in SMS for finance teams or healthcare companies.
Some archiving tools may come with additional features, such as specialist capture tools for AI text messages, or real-time keyword monitoring. There are also tools that can integrate with a wider range of communication tools, from SMS systems, to social media platforms.
Based on our evaluation of the archiving market, here are just some of the top Smarsh alternatives worth considering for your company.
1. Global Relay: The Number 1 Smarsh Alternative
Global Relay is one of the most popular Smarsh competitors, because it offers most of the same functionality you’ll get from Smarsh, without the added complexity. As you’ll see in our Smarsh vs Global Relay comparison, Global Relay offers access to a comprehensive cloud archive system, with built-in AI capabilities that help you to adhere to strict record keeping standards.
You can leverage Global Relay texting archiving capabilities, as well as tools for capturing data from voice, social media, online app, and email interactions. Global Relay also offers end-to-end surveillance and security tools, such as AI-assisted data classification and escalation tools.
Alongside SaaS solutions, Global Relay offers access to various services that can support businesses, such as data migration and discovery as a service solutions. If ease-of-use and convenience are top priority considerations for you, then Global Relay might be the best choice.
2. Proofpoint
Proofpoint is a comprehensive enterprise cybersecurity company that offers a wide range of tools designed to protect companies and people from cyber-attacks and various other threats. The Proofpoint Enterprise Archive is designed to help companies maintain compliance in communication, and enhance their eDiscovery capabilities.
Like most Smarsh alternatives, Proofpoint allows companies to collect, capture, and archive various forms of communication data, from emails to enterprise collaboration data, social media messages, and SMS conversations.
The basic service also includes standard archiving and eDiscovery functionality, a robust search feature that makes it easy to find critical data, policy-driven retention, and self-service controls for legal teams. However, you can also choose to add on machine learning analytics and intelligent supervision for an additional fee.
3. Bloomberg Vault
Designed specifically for the finance industry, and highly regulated sectors, Bloomberg Vault makes it easy to adhere to everything from 10DLC compliance standards (for data capture), to SEC governance standards. Bloomberg’s integrated compliance and surveillance solution enables firms to capture, control, and analyze their communication data across the trading lifecycle.
This premium solution isn’t the most affordable product on the market, compared to Smarsh, but it does provide companies with an all-in-one ecosystem for reducing risk and adhering to industry mandates. Companies can integrate all of their data sets, leverage real-time intelligent monitoring tools, and access best-in-class service from the Bloomberg team.
All users also gain access to end-to-end security and access control features, such as MFA (multifactor authentication), for user accounts, and customizable retention policies. If you’re looking for end-to-end service and support, Bloomberg could be a good choice.
4. Barracuda
If you’re focused on things like application to person messaging and email, then Barracuda could be a good pick. Although this software doesn’t allow users to collect information from as many different channels as other Smarsh alternatives, it does integrate with a range of data collection tools.
What customers generally like most about Barracuda, however, is that the company offers a range of complementary services alongside archiving and eDiscovery. For instance, Barracuda can deliver data backup and firewalls to businesses looking to improve their security posture.
Another benefit of Barracuda is that it allows users to run combined searches to easily track down the information they need, even if they have a lot of data in their vault. The biggest issue is that the loading times of this platform can be relatively slow.
5. Veritas
Veritas Enterprise Vault is another archiving, eDiscovery, and governance solution designed for omnichannel data capture. Whether you’re investing in text messaging compliance, or keeping track of essential business calls, Veritas can capture information from your entire ecosystem.
It seamlessly migrates content from on-premises into the cloud and uses artificial intelligence to identify the most relevant content based on your compliance needs. Veritas offers access to automatic classification, customizable retention periods, and powerful search functionality.
You can tag items for review based on their relevance, and use AI for language detection and sentiment analysis. Plus, there are various deployment options available. You can even leverage your existing on-premises storage and migrate your data to the cloud as you grow.
6. Intradyn
Though Intradyn often advertises its solution as an email archiving service, this company can help companies capture and secure data from a range of different platforms. You can use it to adhere to your TCPA compliance checklist with SMS capture capabilities. Plus, you can capture online messages and social media content too.
Unlike some Smarsh alternatives, Intradyn also allows you to deploy their system as a virtual, cloud, or on-premises solution, so you can tailor your service to your specific needs and technical capabilities. You’ll also gain access to a seamless user interface, powerful retention policies, and backup and redaction capabilities for data.
Intradyn is targeted at smaller companies with limited archiving requirements, however. So if you’re using SMS marketing for insurance or any other industry on a global scale, or need multiple terabytes of storage space, you might want to consider switching to an alternative.
7. Exchange Online
If your company already uses Microsoft Office for things like collaboration and productivity, then Exchange Online might be one of the most convenient Smarsh competitors to consider. Integrated with the rest of the Microsoft infrastructure, this technology allows you to collect information from various forms of communication, though it does focus heavily on email archiving.
Compared to many other Smarsh alternatives, Exchange Online doesn’t offer a lot of advanced capabilities for SMS protection or data analysis. However, it does offer customizable retention policies, eDiscovery, and end-to-end encryption.
It’s also one of the more user-friendly and affordable platforms out there if you have basic needs, such as making sure you can validate your compliance with 10DLC regulations.
8. Commvault
Commvault is a security software innovator offering a range of products and services to businesses, from disaster recovery to automated backups and cloud management. Its primary service is its vault solution, which allows companies to collect and preserve critical communications data.
Commvault was designed with business continuity and information availability in mind, offering access to valuable tools like custom retention policies and automated email collection. It also offers full content indexing and convenient end-user search.
Plus, you’ll be able to enable shared 2FA policies and other access controls for better end-to-end security. However, the whole ecosystem can be difficult to configure, even with limited features to explore. Plus, there are extra fees to pay for some additional services.
9. Jatheon Technologies
Last, but not least, Jatheon Technologies is an innovator in the archiving landscape. Like many Smarsh alternatives, it allows companies to save and secure all forms of data, from A2P 10DLC messaging conversations to social media discussions and more.
You can even import legacy data from other systems, such as recordings from a previous phone number after you use number porting to move your contact systems to the cloud. Jatheon supports on-premises, cloud, and virtual deployments, and gives you robust export functionalities, customizable retention policies, and flexible search options.
You can also take advantage of bottomless storage, which means no matter how much data you have to capture as your business grows, you won’t have to purchase additional archiving services.
Simplifying Archiving with Clerk Chat
Staying compliant with industry regulations in today’s digital landscape can be complicated. Archiving is crucial to ensuring you can adhere to the data retention and governance standards set by most industries. The more you can store conversation data, SMS templates, and other critical interactions, the more protected you’ll be.
Fortunately, Smarsh isn’t the only archiving solution available to today’s businesses. There are plenty of other options out there, and Clerk Chat ensures you can leverage the Smarsh alternatives that are right for you. Our software doesn’t just integrate with popular technologies like Microsoft Teams and Global Relay, it also gives you all the other tools you need to make the most of enterprise SMS.
From powerful automation capabilities, to a built-in AI system, Clerk Chat gives companies all of the resources they need to thrive in the new era of communication.
Enhance your communication strategy, and stay on top of compliance requirements with Clerk Chat today. Contact us to find out more.
