Bandwidth & Clerk Chat
Add SMS, WhatsApp, and RCS to Microsoft Teams Operator Connect and Direct Routing
Get Started
Meet Bandwidth
Bandwidth is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice calling, text messaging and emergency services.
- A global Communications Platform-as-a-Service (CPaaS)
- Trusted by unified communications leaders and cloud contact centers
- Offers APIs, AI capabilities, owner-operated network and broad regulatory experience.
Business Texting in Microsoft Teams
Clerk Chat, built for Operator Connect and Direct Routing deployments, brings powerful messaging capabilities to Microsoft Teams, enabling business texting through your existing phone number - no custom development required.
- Supports SMS, MMS, WhatsApp, and RCS for multi-channel communication
- Scalable platform with features like group messaging, scheduling, and broadcasts
- Global messaging support, including international texting not available in native Teams chat
Talk to our expert
We are here to provide and give you the detailed information about phone numbers.
Integrate the leading messaging channels on your existing business numbers
Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.
WhatsApp
Customers can lookup your business and instantly start a conversation.
SMS
Enable the most versatile communication method today.
RCS
A modern messaging protocol that upgrades traditional SMS.
iMessage
Apple’s native messaging service now available for your business.
Trusted by 1000+ brands
From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
Read more on G2
Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Bandwidth, a global cloud communications software company, provides various communication services and infrastructure such as voice, text, and emergency services to enterprises.
Bandwidth.com provides various communication solutions, including voice calling, text messaging, and emergency services, primarily targeted at enterprises to help them deliver high-quality communication experiences. provided various communication solutions, including voice calling, text messaging, and emergency services, primarily targeted at enterprises to help them deliver high-quality communication experiences.
Yes, Bandwidth offers services covering 65+ countries and more than 90 percent of global GDP.
A VoIP (Voice over Internet Protocol) number, also known as an internet phone number or virtual phone number, is a telephone number that is associated with an internet-based communication service rather than a traditional landline or cellular phone network. VoIP technology allows voice signals to be transmitted over the internet as data packets, making it possible to make voice calls using an internet connection.
There are three ways to connect Microsoft Teams to the PSTN. These include: calling plans, Direct Routing, and Operator Connect. Additionally, if you’re looking for an SMS solution, Clerk Chat integrates with Microsoft Teams, natively inside the Teams app.
Direct Routing was launched in 2018 to bring your own carrier. Direct Routing comes in handy when a business outgrows traditional calling plans. Operator Connect is in the cloud and makes it easy to assign phone numbers, especially for those with little to no technical background.
