BICS & Clerk Chat
BICS, a global telecom carrier, ensures seamless connectivity and communication services worldwide. Integrating with Clerk Chat enhances real-time customer engagement, offering robust SMS solutions and improving user satisfaction through reliable, efficient messaging capabilities.
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What is BICS?
BICS is a global leader in telecommunications, offering unparalleled services in voice, messaging, and data solutions. Renowned for its extensive network coverage, BICS ensures connectivity across over 200 countries. Key features include high-quality voice services, robust messaging solutions, seamless roaming, and advanced fraud protection mechanisms. Their innovative services are designed to meet the dynamic demands of telecom operators, mobile network operators, and service providers worldwide.
How Clerk Chat integrates with BICS
Clerk Chat seamlessly integrates with BICS, enhancing communication capabilities. This integration allows for:
- Real-time messaging with global reach.
- Secure and reliable SMS delivery.
- Advanced analytics and reporting. Businesses can leverage BICS’s extensive network for instant, clear, and secure messaging through Clerk Chat, ensuring efficient and effective customer interactions anywhere in the world.
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We are here to provide and give you the detailed information about phone numbers.
Integrate the leading messaging channels on your existing business numbers
Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.
WhatsApp
Customers can lookup your business and instantly start a conversation.
SMS
Enable the most versatile communication method today.
RCS
A modern messaging protocol that upgrades traditional SMS.
iMessage
Apple’s native messaging service now available for your business.
Trusted by 1000+ brands
From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
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Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
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Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
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FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
BICS, or Belgacom International Carrier Services, is a global telecommunications provider that offers wholesale carrier services to communication service providers worldwide. It specializes in international voice, messaging, roaming, and mobile data services, enabling seamless global connectivity. BICS is known for its extensive network infrastructure, advanced technology solutions, and partnerships with operators and service providers across the globe.
BICS, or Belgacom International Carrier Services, is used for providing global wholesale carrier services, including voice, messaging, and data services, to communication service providers. It enables international connectivity and interoperability through its extensive network infrastructure, supporting services like international voice calls, SMS, roaming, and mobile data. BICS plays a crucial role in facilitating seamless global communication for mobile operators, fixed-line providers, and digital service providers.
Yes, you can enable SMS on BICS phone numbers using Clerk Chat, allowing for seamless messaging integration with platforms like Slack, Microsoft Teams, and Salesforce.
To connect BICS to Microsoft Teams, you need to set up Direct Routing, which allows you to use your own telecom services with Microsoft Teams. First, you need to ensure that you have a Microsoft 365 subscription that includes Teams and the necessary licenses for Phone System and Direct Routing. Next, you must configure a Session Border Controller (SBC) that is certified for Microsoft Teams to act as an intermediary between BICS and Teams. You'll need to work with your SBC provider to establish a connection to BICS's network. After configuring the SBC, you'll need to set up the necessary DNS records and configure the SBC in the Microsoft Teams admin center. This involves creating a voice routing policy, PSTN usage records, and voice routes that direct calls from Teams to the SBC and then to BICS. Finally, test the configuration to ensure that calls can be made and received through BICS using Microsoft Teams.
Yes, BICS works with Microsoft Teams. They provide services that enable Microsoft Teams users to connect and communicate globally, leveraging BICS's extensive network and connectivity solutions.
BICS leverages its extensive global network and direct connections with mobile operators to ensure high deliverability rates for SMS marketing campaigns. The company uses advanced routing algorithms and real-time traffic monitoring to optimize message delivery paths, reducing latency and minimizing potential delivery failures. Additionally, BICS employs sophisticated filtering mechanisms to detect and mitigate spam, ensuring that legitimate marketing messages reach their intended recipients without being flagged or blocked. This robust infrastructure, combined with compliance with international messaging standards and regulations, helps businesses achieve reliable and efficient SMS marketing outreach.
