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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

  • BT logo
  • Clerk logo

BT & Clerk Chat

BT, a leading telecom carrier, offers robust voice and data services. Integration with Clerk Chat enhances customer communication by providing seamless SMS and chat solutions, ensuring efficient and reliable engagements for businesses and their clients.

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  • What is BT?

    BT is a leading telecommunications service provider in the UK, offering a wide range of services including mobile, broadband, and landline. With a robust network infrastructure, BT ensures reliable connectivity and high-speed internet access for both residential and business customers. Key features include nationwide coverage, competitive pricing, and a variety of flexible plans tailored to meet diverse needs. BT also provides exceptional customer support and innovative solutions to enhance communication and connectivity.

    Alexander Haque Co-Founder at Clerk Chat
    Alexander Haque

    Co-Founder at Clerk Chat

  • How Clerk Chat integrates with BT

    Clerk Chat seamlessly integrates with BT, enhancing communication capabilities for businesses. This integration allows businesses to use their BT phone numbers to send and receive messages directly through Clerk Chat. Key benefits include:

    • Unified messaging platform: Manage SMS, MMS, and chat in one place.
    • Improved customer engagement: Faster response times and better interaction.
    • Easy setup: Quick integration with existing BT numbers.
    • Enhanced features: Automate responses, track conversations, and analyze messaging data. This synergy between BT and Clerk Chat streamlines operations, improves efficiency, and elevates customer service experiences.

Integrate the leading messaging channels on your existing business numbers.

Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.

  • iMessage
    iMessage

    Apple’s native messaging service now available for your business. Allow your customers with iPhones to message your verified number and give them the ‘comforting blue’ feeling we all love.

  • WhatsApp
    WhatsApp

    With over 2 billion users, WhatsApp gives your global customers a practical way to communicate with your business. Customers can lookup your business and instantly start a conversation.

  • SMS
    SMS

    The original messaging protocol that works across all devices. More personal than email, high open and response rates from customers, enable the most versatile communication method today.

  • RCS
    RCS

    Android’s latest messaging service built by Google. Allow your customers to message with the future of SMS - RCS - with the ability to send dynamic multimedia messages and conversations.

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

Helpful Answers

We know there's a lot to learn and read about all that Clerk can do.
Here are some of the most frequently asked questions.

  • BT, or British Telecommunications, is a multinational telecommunications company based in the United Kingdom. It provides a wide range of services including fixed-line, broadband, mobile, and television services, as well as networked IT services. BT operates in around 180 countries and is one of the largest telecommunications providers in the world. It also owns and operates the BT Group, which includes various subsidiaries and brands that offer specialized telecom and IT solutions.
  • BT, or British Telecommunications, is used for providing a wide range of telecommunications services, including fixed-line and mobile phone services, broadband and internet services, digital television, and IT and network services. It serves both residential and business customers, offering solutions for communication, connectivity, and digital transformation.
  • Yes, you can enable SMS on BT phone numbers using Clerk Chat. The platform allows you to convert your existing landline or VoIP number into a textable number, integrating seamlessly with tools like Slack, Microsoft Teams, and Salesforce for efficient communication.
  • To connect BT to Microsoft Teams, you need to integrate BT's Cloud Voice services with Teams using Direct Routing. First, ensure you have a Microsoft 365 or Office 365 subscription with Phone System and the necessary licenses. Then, work with BT to set up and configure their Cloud Voice SIP trunks to connect with Microsoft Teams. This involves configuring a certified Session Border Controller (SBC) to route calls between BT's network and Microsoft Teams. BT will provide the specific configuration details, including the SBC setup and any necessary network adjustments. Once the setup is complete, you can manage calls through Microsoft Teams using BT's telephony services.
  • Yes, BT works with Microsoft Teams. They offer integration services that allow businesses to use Microsoft Teams for their communication needs, leveraging BT's network and collaboration solutions to enhance connectivity, security, and performance.
  • To ensure that your SMS marketing campaigns are compliant with BT's network policies, you should adhere to several key guidelines. Firstly, always obtain explicit consent from recipients before sending marketing messages. This can be achieved through opt-in forms or other consent mechanisms. Secondly, include a clear and easy-to-use opt-out option in every message, allowing recipients to unsubscribe from future communications. Thirdly, avoid sending messages during unsociable hours, typically between 9 PM and 8 AM, to respect users' privacy. Lastly, make sure your content is relevant, non-deceptive, and provides value to the recipients. By following these practices, you can maintain compliance with BT's policies and enhance the effectiveness of your SMS marketing efforts.

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