Fusion Connect & Clerk Chat

Fusion Connect is a telecommunications service provider that offers a range of services including cloud communications, secure networking, and managed IT services. The company aims to help businesses of all sizes enhance their communications and IT infrastructure by providing reliable, scalable, and secure solutions. Fusion Connect focuses on delivering integrated and customizable services to improve operational efficiency and support business growth.

Fusion Connect is used to provide a range of telecommunications and cloud services, including business internet, hosted voice, unified communications, and managed network solutions. It helps businesses enhance their connectivity, communication, and collaboration capabilities by offering reliable and scalable technology solutions tailored to their needs.

Yes, you can enable SMS on Fusion Connect phone numbers using Clerk Chat. This platform allows businesses to convert their existing landline or VoIP numbers into textable numbers, providing a convenient and efficient communication solution.

To connect Fusion Connect to Microsoft Teams, you need to leverage Fusion Connect's Direct Routing service. This service allows you to use Fusion Connect as your telephony provider for Microsoft Teams, enabling voice calling capabilities. You will need to configure your Microsoft 365 tenant to connect to Fusion Connect's SBCs (Session Border Controllers). The configuration involves setting up voice routing policies, PSTN usage records, and voice routes within the Microsoft Teams Admin Center. You may also need to work with Fusion Connect's support team to ensure that the SIP trunking and necessary configurations on their end are properly set up. Once configured, users in Microsoft Teams can make and receive calls using Fusion Connect's telephony services.

Yes, Fusion Connect works with Microsoft Teams. They offer services that integrate with Microsoft Teams to enhance unified communications and collaboration for businesses, providing features such as voice calling and other telecom solutions within the Teams environment.

Integrating Fusion Connect with your SMS marketing platform typically involves using APIs provided by Fusion Connect to enable seamless sending and receiving of SMS messages. First, you will need to sign up for an API key from Fusion Connect, which will grant your marketing platform access to their SMS gateway. Next, configure your SMS marketing software to use the Fusion Connect API by entering the necessary credentials and settings, such as the API key, endpoint URLs, and any required authentication details. Once configured, you can start sending marketing messages through Fusion Connect's network, ensuring reliable delivery and robust reporting capabilities. If you encounter any difficulties, Fusion Connect's support team is available to assist with the integration process.