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GTT & Clerk Chat

GTT offers robust telecommunications services, ensuring seamless connectivity and reliability. Integrating GTT with Clerk Chat enhances customer interactions by providing real-time support, streamlined communication, and improved user engagement, ensuring a superior customer experience.

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  • What is GTT?

    GTT is a leading telecommunications service provider renowned for its extensive global network and reliable connectivity solutions. With a robust infrastructure, GTT offers seamless voice, data, and internet services to businesses and individuals worldwide. Key features include high-speed internet, secure and scalable network solutions, and dedicated customer support, ensuring consistent and efficient communication.

    Alexander Haque Co-Founder at Clerk Chat
    Alexander Haque

    Co-Founder at Clerk Chat

  • How Clerk Chat integrates with GTT

    Clerk Chat’s integration with GTT enhances communication efficiency by leveraging GTT’s robust network. This integration allows businesses to:

    • Send and receive SMS directly within Clerk Chat.
    • Utilize GTT’s high-speed network for faster message delivery.
    • Ensure secure and encrypted messaging through GTT’s secure infrastructure.
    • Seamlessly manage customer interactions with integrated chat and telecom services. This partnership streamlines communication, enabling businesses to maintain high-quality customer service and operational efficiency.

Integrate the leading messaging channels on your existing business numbers.

Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.

  • iMessage
    iMessage

    Apple’s native messaging service now available for your business. Allow your customers with iPhones to message your verified number and give them the ‘comforting blue’ feeling we all love.

  • WhatsApp
    WhatsApp

    With over 2 billion users, WhatsApp gives your global customers a practical way to communicate with your business. Customers can lookup your business and instantly start a conversation.

  • SMS
    SMS

    The original messaging protocol that works across all devices. More personal than email, high open and response rates from customers, enable the most versatile communication method today.

  • RCS
    RCS

    Android’s latest messaging service built by Google. Allow your customers to message with the future of SMS - RCS - with the ability to send dynamic multimedia messages and conversations.

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand
#FAQ

Have questions? We've got answers.

Find what you need quickly and clearly with our most frequently asked questions.

  • GTT, or Global Telecom & Technology, is a telecommunications service provider that offers a range of services including internet connectivity, wide area networking, managed services, voice solutions, and cloud networking. GTT focuses on providing these services to businesses and organizations globally, leveraging its extensive network infrastructure and partnerships to deliver reliable and scalable solutions.

  • GTT, or Global Telecom and Technology, is used for providing managed network and security services, including connectivity solutions, cloud networking, internet, and wide-area networking (WAN) services. They cater to both enterprises and service providers, facilitating global communications and secure data transfer across various industries.

  • Yes, Clerk Chat allows you to activate SMS capabilities on Global Telecom & Technology phone numbers. This means you can utilize your existing numbers for text messaging, ensuring a smooth integration with platforms like Slack, Microsoft Teams, and Salesforce.

  • To connect GTT to Microsoft Teams, you should start by contacting GTT to ensure they support Direct Routing for Microsoft Teams, which allows you to use GTT's SIP trunking services with Teams. Once confirmed, you need to set up Direct Routing in your Microsoft 365 admin center. This involves configuring the Session Border Controller (SBC) that GTT provides or supports, ensuring it is properly connected to Microsoft's cloud, and then setting up voice routing policies in Teams. Detailed steps include configuring the SBC, establishing the connection between GTT and Microsoft Teams, and assigning phone numbers to users in Teams. It is essential to follow both GTT's guidelines and Microsoft's Direct Routing configuration documentation to ensure a successful connection.

  • Yes, GTT works with Microsoft Teams. They offer services that integrate with Microsoft Teams, allowing for enhanced communication and collaboration capabilities.

  • GTT ensures high deliverability rates for SMS marketing campaigns by leveraging its extensive network infrastructure and partnerships with global carriers. They use advanced routing techniques to optimize message delivery and minimize latency. Regarding compliance, GTT adheres to industry regulations such as GDPR and TCPA, implementing measures to secure user data and ensure consent-based marketing practices. This includes providing tools for managing opt-in and opt-out requests, maintaining detailed logs for audit purposes, and supporting alphanumeric sender IDs where permitted.

Join us for a personalized 1-on-1 demo to discover how Clerk can superpower your company.

Clerk Chat

Join us for a personalized 1-on-1 demo to discover how Clerk Chat can superpower your company.

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