NuWave & Clerk Chat

NuWave is a telecommunications service provider that offers voice, messaging, and data services. It provides cloud-based communication solutions, including SIP trunking, hosted PBX, and unified communications services, to businesses and other organizations. NuWave aims to enhance connectivity, improve communication efficiency, and reduce costs for its clients.

Yes, you can enable SMS on NuWave phone numbers using Clerk Chat. This platform allows you to send and receive messages through your existing NuWave number, integrating seamlessly with tools like Slack, Microsoft Teams, and Salesforce for efficient business communication.

To connect NuWave to Microsoft Teams, you need to utilize the Direct Routing feature in Teams. Direct Routing allows you to connect your on-premises telephony infrastructure or a third-party telephony provider like NuWave to Microsoft Teams. The process generally involves setting up a certified Session Border Controller (SBC) that acts as a bridge between Microsoft Teams and NuWave's SIP trunking services. You will need to configure the SBC with appropriate settings, including SIP signaling, media bypass, and call routing. Additionally, you'll have to set up voice routing policies in the Microsoft Teams Admin Center to direct calls through NuWave. Proper licensing and permissions in Microsoft 365 are also required to enable this functionality. This setup allows Teams users to make and receive calls using NuWave's telephony services directly within the Teams interface.

Yes, NuWave works with Microsoft Teams. They provide direct routing services which allow organizations to connect their Microsoft Teams environment to the Public Switched Telephone Network (PSTN), enabling full voice calling capabilities within Microsoft Teams.

To ensure high deliverability rates for your SMS marketing campaigns with NuWave, it's important to follow best practices such as obtaining explicit consent from recipients, personalizing messages to increase engagement, and avoiding the use of spammy language or excessive punctuation that might trigger carrier filters. Additionally, segmenting your audience to send relevant content and monitoring delivery reports to identify any issues early on can significantly improve your campaign's success. Integrating with a reliable SMS service provider that has a strong relationship with NuWave can also enhance deliverability and provide valuable insights for optimizing future campaigns.