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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

  • Proximus logo
  • Clerk logo

Proximus & Clerk Chat

Proximus, Belgium's premier telecom provider, offers robust mobile and internet services. Integration with Clerk Chat streamlines customer communication, enhancing engagement and support through seamless, real-time messaging, ensuring a superior user experience and operational efficiency.

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  • What is Proximus?

    Proximus is a leading Belgian telecom provider known for its reliable and innovative services. Offering a comprehensive range of products including mobile, internet, and digital TV, Proximus ensures seamless connectivity for both personal and business needs. Key features include nationwide 4G/5G coverage, high-speed fiber internet, and a user-friendly MyProximus app for account management. With a commitment to sustainability and customer satisfaction, Proximus continuously invests in advanced technologies to enhance user experience.

    Alexander Haque Co-Founder at Clerk Chat
    Alexander Haque

    Co-Founder at Clerk Chat

  • How Clerk Chat integrates with Proximus

    Clerk Chat seamlessly integrates with Proximus, enabling businesses to streamline their customer communication. By leveraging Proximus’s robust network, Clerk Chat provides real-time messaging services with low latency and high reliability. Key integration benefits include: easy setup with existing Proximus numbers, enhanced security through encrypted messaging, and comprehensive analytics for better customer insights. This integration empowers businesses to enhance customer engagement and improve operational efficiency, making Proximus and Clerk Chat a powerful combination for modern communication needs.

Integrate the leading messaging channels on your existing business numbers.

Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.

  • iMessage
    iMessage

    Apple’s native messaging service now available for your business. Allow your customers with iPhones to message your verified number and give them the ‘comforting blue’ feeling we all love.

  • WhatsApp
    WhatsApp

    With over 2 billion users, WhatsApp gives your global customers a practical way to communicate with your business. Customers can lookup your business and instantly start a conversation.

  • SMS
    SMS

    The original messaging protocol that works across all devices. More personal than email, high open and response rates from customers, enable the most versatile communication method today.

  • RCS
    RCS

    Android’s latest messaging service built by Google. Allow your customers to message with the future of SMS - RCS - with the ability to send dynamic multimedia messages and conversations.

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

Helpful Answers

We know there's a lot to learn and read about all that Clerk can do.
Here are some of the most frequently asked questions.

  • Proximus is a telecommunications service provider based in Belgium, offering a range of services including fixed-line and mobile telephony, internet, and digital television. It is one of the largest telecom operators in the country and provides both residential and business solutions. Proximus is known for its extensive network coverage, innovative services, and customer-centric approach.
  • Proximus is a telecommunications service provider that offers a wide range of services including mobile and fixed-line telephony, internet, digital television, and ICT solutions. It is used by consumers and businesses to stay connected through voice calls, text messaging, internet access, and digital entertainment. Additionally, Proximus provides advanced communication and connectivity solutions for enterprises, helping them to enhance their operations and digital transformation.
  • Yes, you can enable SMS on Proximus phone numbers. Proximus, as a telecommunications service provider, supports SMS functionality, allowing you to send and receive text messages using their phone numbers.
  • To connect Proximus to Microsoft Teams, you would typically need to set up Direct Routing, which allows you to connect your Microsoft Teams environment to the Public Switched Telephone Network (PSTN) through a third-party telephony provider like Proximus. This involves configuring a Session Border Controller (SBC) that acts as a bridge between Microsoft Teams and Proximus's telephony network. You will need to ensure that your SBC is certified for Microsoft Teams Direct Routing and properly configured with the necessary SIP trunking details provided by Proximus. Additionally, you will need to configure voice routing policies and dial plans in the Microsoft Teams Admin Center to route calls through the Direct Routing setup. It's advisable to consult Proximus and Microsoft Teams documentation or seek assistance from a certified Microsoft partner to ensure proper configuration and compliance with all technical requirements.
  • Yes, Proximus works with Microsoft Teams. They offer integration services that allow businesses to use Microsoft Teams for their communication needs, leveraging Proximus's telephony services to enhance collaboration and connectivity.
  • Businesses can integrate SMS marketing services with Proximus by partnering with a reliable SMS gateway provider that supports Proximus's network. This integration allows businesses to send targeted SMS campaigns to customers directly on their Proximus mobile numbers. By utilizing features such as personalized messaging, automated scheduling, and delivery reports, companies can enhance customer engagement and track the effectiveness of their campaigns. Additionally, businesses should ensure compliance with local regulations and obtain necessary opt-ins from customers to maintain trust and legal adherence.

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