Singtel & Clerk Chat
Singtel, a leading telecom provider, offers robust mobile and internet services. Integration with Clerk Chat enhances customer engagement through seamless SMS communication, real-time support, and streamlined messaging solutions, ensuring efficient and responsive service delivery.
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What is Singtel?
Singtel, a leading telecommunications provider in Singapore, offers a comprehensive range of services including mobile, broadband, and digital TV. Renowned for its robust network coverage and high-speed internet, Singtel ensures seamless connectivity for both personal and business needs. Key features include:
- 5G network for ultra-fast mobile data
- Unlimited data plans
- Comprehensive roaming services
- Advanced cybersecurity solutions
Singtel continually innovates to enhance user experience and connectivity.
How Clerk Chat integrates with Singtel
Clerk Chat seamlessly integrates with Singtel to enhance communication efficiency for businesses. By leveraging Singtel’s reliable network, Clerk Chat ensures uninterrupted messaging services. Key integration benefits include:
- Enhanced SMS reliability via Singtel’s extensive network
- Real-time message delivery and read receipts
- Secure data transmission through Singtel’s cybersecurity measures
- Simplified setup with Singtel’s customer support
This integration empowers businesses to streamline communication and improve customer engagement through dependable and secure messaging solutions.
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Integrate the leading messaging channels on your existing business numbers
Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.
WhatsApp
Customers can lookup your business and instantly start a conversation.
SMS
Enable the most versatile communication method today.
RCS
A modern messaging protocol that upgrades traditional SMS.
iMessage
Apple’s native messaging service now available for your business.
Trusted by 1000+ brands
From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
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Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
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Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
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FAQ
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Find what you need quickly and clearly with our most frequently asked questions.
Singtel, or Singapore Telecommunications Limited, is a major telecommunications company based in Singapore. It is one of the largest mobile network operators in Singapore and has a significant presence in the Asia-Pacific region. Singtel provides a wide range of services including mobile and fixed-line telephony, broadband, and digital television, as well as enterprise solutions like cloud computing and cybersecurity. The company also has substantial investments in various regional operators and offers international services.
Singtel is used for providing a wide range of telecommunications services, including mobile phone services, broadband internet, digital television, and fixed-line telephony. Additionally, it offers enterprise solutions such as cloud computing, cybersecurity, and IT services, as well as international connectivity and data center services. Singtel serves both individual consumers and business clients, making it a comprehensive telecommunications provider in its region.
Yes, you can enable SMS on Singtel phone numbers. Singtel, as a leading telecommunications service provider, offers SMS services on their phone numbers, allowing you to send and receive text messages.
To connect Singtel to Microsoft Teams, you need to use Direct Routing, which allows you to connect your telephony services with Microsoft Teams. This involves configuring your Session Border Controller (SBC) to route calls between Singtel's telephony network and Microsoft Teams. You'll need to work with Singtel to ensure that their services are properly configured for Direct Routing, and you'll also need to set up your Microsoft 365 environment to accept calls from Singtel's network. This typically involves creating PSTN usage records, voice routes, and associating phone numbers with users in Microsoft Teams. It is advisable to work with a certified Microsoft Partner or Singtel's support team to ensure that the integration is seamless and meets all technical requirements.
Yes, Singtel works with Microsoft Teams. They have integrated their telecommunication services to support voice calling capabilities within Microsoft Teams, allowing users to make and receive calls directly through the platform.
Businesses using Singtel for SMS marketing must adhere to the Singapore Personal Data Protection Act (PDPA), which mandates obtaining explicit consent from recipients before sending marketing messages. To ensure compliance, businesses should implement a clear opt-in mechanism where customers can voluntarily subscribe to receive SMS communications. Additionally, each marketing message should provide a straightforward opt-out option to allow recipients to easily unsubscribe. Maintaining records of consent and regularly updating the contact database to reflect opt-out requests are also crucial practices to stay compliant with local regulations.
