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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

  • Singtel logo
  • Clerk logo

Singtel & Clerk Chat

Singtel, a leading telecom provider, offers robust mobile and internet services. Integration with Clerk Chat enhances customer engagement through seamless SMS communication, real-time support, and streamlined messaging solutions, ensuring efficient and responsive service delivery.

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  • What is Singtel?

    Singtel, a leading telecommunications provider in Singapore, offers a comprehensive range of services including mobile, broadband, and digital TV. Renowned for its robust network coverage and high-speed internet, Singtel ensures seamless connectivity for both personal and business needs. Key features include:

    • 5G network for ultra-fast mobile data
    • Unlimited data plans
    • Comprehensive roaming services
    • Advanced cybersecurity solutions

    Singtel continually innovates to enhance user experience and connectivity.

    Alexander Haque Co-Founder at Clerk Chat
    Alexander Haque

    Co-Founder at Clerk Chat

  • How Clerk Chat integrates with Singtel

    Clerk Chat seamlessly integrates with Singtel to enhance communication efficiency for businesses. By leveraging Singtel’s reliable network, Clerk Chat ensures uninterrupted messaging services. Key integration benefits include:

    • Enhanced SMS reliability via Singtel’s extensive network
    • Real-time message delivery and read receipts
    • Secure data transmission through Singtel’s cybersecurity measures
    • Simplified setup with Singtel’s customer support

    This integration empowers businesses to streamline communication and improve customer engagement through dependable and secure messaging solutions.

Integrate the leading messaging channels on your existing business numbers.

Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.

  • iMessage
    iMessage

    Apple’s native messaging service now available for your business. Allow your customers with iPhones to message your verified number and give them the ‘comforting blue’ feeling we all love.

  • WhatsApp
    WhatsApp

    With over 2 billion users, WhatsApp gives your global customers a practical way to communicate with your business. Customers can lookup your business and instantly start a conversation.

  • SMS
    SMS

    The original messaging protocol that works across all devices. More personal than email, high open and response rates from customers, enable the most versatile communication method today.

  • RCS
    RCS

    Android’s latest messaging service built by Google. Allow your customers to message with the future of SMS - RCS - with the ability to send dynamic multimedia messages and conversations.

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

Helpful Answers

We know there's a lot to learn and read about all that Clerk can do.
Here are some of the most frequently asked questions.

  • Singtel, or Singapore Telecommunications Limited, is a major telecommunications company based in Singapore. It is one of the largest mobile network operators in Singapore and has a significant presence in the Asia-Pacific region. Singtel provides a wide range of services including mobile and fixed-line telephony, broadband, and digital television, as well as enterprise solutions like cloud computing and cybersecurity. The company also has substantial investments in various regional operators and offers international services.
  • Singtel is used for providing a wide range of telecommunications services, including mobile phone services, broadband internet, digital television, and fixed-line telephony. Additionally, it offers enterprise solutions such as cloud computing, cybersecurity, and IT services, as well as international connectivity and data center services. Singtel serves both individual consumers and business clients, making it a comprehensive telecommunications provider in its region.
  • Yes, you can enable SMS on Singtel phone numbers. Singtel, as a leading telecommunications service provider, offers SMS services on their phone numbers, allowing you to send and receive text messages.
  • To connect Singtel to Microsoft Teams, you need to use Direct Routing, which allows you to connect your telephony services with Microsoft Teams. This involves configuring your Session Border Controller (SBC) to route calls between Singtel's telephony network and Microsoft Teams. You'll need to work with Singtel to ensure that their services are properly configured for Direct Routing, and you'll also need to set up your Microsoft 365 environment to accept calls from Singtel's network. This typically involves creating PSTN usage records, voice routes, and associating phone numbers with users in Microsoft Teams. It is advisable to work with a certified Microsoft Partner or Singtel's support team to ensure that the integration is seamless and meets all technical requirements.
  • Yes, Singtel works with Microsoft Teams. They have integrated their telecommunication services to support voice calling capabilities within Microsoft Teams, allowing users to make and receive calls directly through the platform.
  • Businesses using Singtel for SMS marketing must adhere to the Singapore Personal Data Protection Act (PDPA), which mandates obtaining explicit consent from recipients before sending marketing messages. To ensure compliance, businesses should implement a clear opt-in mechanism where customers can voluntarily subscribe to receive SMS communications. Additionally, each marketing message should provide a straightforward opt-out option to allow recipients to easily unsubscribe. Maintaining records of consent and regularly updating the contact database to reflect opt-out requests are also crucial practices to stay compliant with local regulations.

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