SIPPIO & Clerk Chat

SIPPIO is a telecommunications service provider that specializes in enabling voice services through cloud-based solutions. It allows businesses to integrate voice capabilities into their existing communication platforms, such as Microsoft Teams and Zoom, without the need for traditional on-premises hardware. SIPPIO provides a scalable and flexible way to manage voice communications, offering services like Direct Routing for Microsoft Teams, which facilitates seamless voice calling over the internet.

SIPPIO is used for enabling voice calling capabilities over the internet by providing cloud-based, fully managed telephony services that integrate with platforms like Microsoft Teams and other unified communication solutions. It allows businesses to make and receive phone calls, manage call routing, and enhance their communication infrastructure without the need for traditional on-premises telephony hardware.

Yes, you can! Clerk Chat allows you to enable SMS on any phone carrier, including SIPPIO. This means your SIPPIO phone numbers can now send and receive text messages, enriching your communication channels and enhancing your customer interactions.

To connect SIPPIO to Microsoft Teams, you need to follow a streamlined process. First, ensure that your Microsoft 365 tenant is properly set up with Microsoft Teams and that you have the necessary licenses for Phone System in Microsoft 365. Then, sign up with SIPPIO and obtain the necessary credentials and configuration details for Direct Routing. Within the Microsoft Teams admin center, navigate to the Voice section and set up a new Direct Routing configuration by providing the SIPPIO trunk details. Configure the session border controller (SBC) settings as provided by SIPPIO, and ensure the SBC is certified for Teams Direct Routing. Once the SBC is configured, assign phone numbers to your users within the Teams admin center and configure voice routing policies to direct calls through SIPPIO's network. Finally, test the configuration to ensure that calls are successfully routing through SIPPIO's service to and from Microsoft Teams.

Yes, SIPPIO works with Microsoft Teams. It provides direct routing as a service, which allows organizations to connect Microsoft Teams to the public switched telephone network (PSTN) for making and receiving external phone calls.

SIPPIO can be integrated with various SMS marketing platforms to streamline and enhance communication strategies by leveraging its robust SIP trunking capabilities. By integrating SIPPIO with your SMS marketing platform, you can utilize a more reliable and scalable infrastructure for sending and receiving large volumes of SMS messages. This integration ensures better deliverability rates, reduces latency, and provides more secure communication channels. Additionally, SIPPIO supports advanced features such as two-way messaging and real-time analytics, enabling businesses to engage more effectively with their audience and optimize their marketing campaigns based on actionable insights.