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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

  • Symbio logo
  • Clerk logo

Symbio & Clerk Chat

Symbio, a leading telecom carrier, offers robust SMS and voice services. Integrating with Clerk Chat enhances customer engagement, streamlines communication, and delivers seamless, reliable messaging solutions for businesses, ensuring efficient and responsive customer interactions.

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  • What is Symbio?

    Symbio is a leading telecommunications service provider known for its robust and scalable solutions. It offers a comprehensive suite of services including voice, messaging, and data connectivity. Symbio’s key features include high-quality voice calls, reliable SMS services, seamless VoIP integration, and extensive network coverage across multiple regions. The carrier also prides itself on delivering exceptional customer support and innovative technology to meet the evolving needs of businesses.

    Alexander Haque Co-Founder at Clerk Chat
    Alexander Haque

    Co-Founder at Clerk Chat

  • How Clerk Chat integrates with Symbio

    Clerk Chat seamlessly integrates with Symbio, enhancing communication capabilities for businesses. This integration allows users to send and receive SMS directly through Clerk Chat using Symbio’s reliable network. Benefits include:

    • Unified messaging platform
    • Real-time SMS delivery
    • Enhanced customer engagement
    • Streamlined communication workflows By leveraging Symbio’s robust infrastructure, Clerk Chat ensures messages are delivered swiftly and securely, enabling businesses to maintain efficient and effective customer interactions.

Integrate the leading messaging channels on your existing business numbers.

Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.

  • iMessage
    iMessage

    Apple’s native messaging service now available for your business. Allow your customers with iPhones to message your verified number and give them the ‘comforting blue’ feeling we all love.

  • WhatsApp
    WhatsApp

    With over 2 billion users, WhatsApp gives your global customers a practical way to communicate with your business. Customers can lookup your business and instantly start a conversation.

  • SMS
    SMS

    The original messaging protocol that works across all devices. More personal than email, high open and response rates from customers, enable the most versatile communication method today.

  • RCS
    RCS

    Android’s latest messaging service built by Google. Allow your customers to message with the future of SMS - RCS - with the ability to send dynamic multimedia messages and conversations.

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

Helpful Answers

We know there's a lot to learn and read about all that Clerk can do.
Here are some of the most frequently asked questions.

  • Symbio is a telecommunications service provider that offers a range of voice, messaging, and communication solutions to businesses and service providers. It enables companies to integrate and manage communication services such as voice calls, SMS, and other messaging capabilities through its advanced technology infrastructure and APIs. Symbio focuses on delivering reliable, scalable, and high-quality communication services to enhance connectivity and operational efficiency for its clients.
  • Symbio is a telecommunications service provider used for delivering voice, messaging, and cloud communications solutions. It offers services such as VoIP (Voice over Internet Protocol), SIP trunking, and unified communications to businesses, enabling them to manage their communication needs efficiently and cost-effectively. Symbio's platform is designed to support the integration of telephony services into various business applications and workflows, enhancing overall communication capabilities.
  • Yes, you can enable SMS on Symbio phone numbers.
  • To connect Symbio to Microsoft Teams, you need to configure Direct Routing, which allows Microsoft Teams to use Symbio as its telephony provider. Start by ensuring you have the necessary Microsoft 365 licenses for Teams Phone System. Obtain the required details from Symbio, including the SIP trunk information. Set up a certified SBC (Session Border Controller) that Symbio supports and configure it to work with both Symbio and Microsoft Teams. In the Microsoft Teams admin center, configure voice routing policies, PSTN usage records, and create a voice routing policy that directs calls to your SBC. Finally, assign the voice routing policy to users in Teams to enable calling through Symbio's network. It is advisable to follow detailed documentation or work with a certified Microsoft partner to ensure proper integration and configuration.
  • Yes, Symbio works with Microsoft Teams by providing Direct Routing services, which allow businesses to use Microsoft Teams as their primary phone system.
  • Symbio leverages robust carrier relationships and advanced routing technologies to ensure high deliverability rates for SMS messages. By utilizing direct carrier connections and intelligent routing algorithms, Symbio minimizes latency and maximizes the likelihood that messages reach their intended recipients promptly. This reliable delivery mechanism is crucial for SMS marketing campaigns where timing and consistency play pivotal roles in engagement and conversion rates. Additionally, Symbio employs comprehensive monitoring and reporting tools that allow businesses to track the performance of their campaigns in real-time, providing insights into delivery rates, engagement metrics, and potential issues.

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