Telesmart & Clerk Chat

Telesmart is a telecommunications service provider that specializes in offering cloud-based communication solutions, including voice, messaging, and phone numbers. The company enables businesses to manage their communication needs through scalable and flexible services, often focusing on providing virtual numbers and other telecom capabilities that can be integrated into various business applications.

Telesmart is used for providing cloud-based virtual phone numbers and messaging services. It enables businesses to manage and operate telecommunications services like voice and SMS over the internet, allowing for easier scalability, flexibility, and integration with various business applications.

Yes, you can enable SMS on Telesmart phone numbers.

To connect Telesmart to Microsoft Teams, you need to use Direct Routing, which allows you to connect your Telesmart SIP trunks to Microsoft Teams. First, ensure that your organization has the necessary Microsoft 365 licenses that include Phone System. Then, configure a Session Border Controller (SBC) that is certified for Direct Routing to act as an intermediary between Telesmart and Microsoft Teams. You'll need to set up the SBC according to the guidelines provided by both Microsoft and Telesmart, including configuring the SIP trunk on the SBC to connect to Telesmart's network. Once the SBC is configured, you can connect it to Microsoft Teams by setting up PSTN usage, voice routing policies, and voice routes within the Teams admin center. This process involves creating and assigning these policies to users within your organization to enable them to make and receive calls via Telesmart through Microsoft Teams. Finally, test the configuration to ensure that calls are correctly routed between Telesmart and Microsoft Teams.

Yes, Telesmart works with Microsoft Teams. They provide services that enable the integration of voice capabilities within Microsoft Teams, allowing users to make and receive phone calls directly through the Teams interface. This integration helps streamline communication and collaboration for businesses using Microsoft Teams.

Telesmart's SMS services can be seamlessly integrated with your existing CRM through their robust API. This integration allows you to automate the sending of personalized SMS marketing campaigns directly from your CRM. By utilizing Telesmart's API, you can schedule messages, segment your audience, and track delivery and response rates within your CRM interface. This ensures a streamlined process for managing customer interactions and enhances the effectiveness of your SMS marketing efforts. To get started, you'll need to obtain API credentials from Telesmart and follow their integration guide, which typically includes setting up webhooks, configuring message templates, and syncing contact lists.