Telstra & Clerk Chat

Telstra is an Australian telecommunications and technology company that provides a wide range of communication services, including mobile and fixed-line phone services, internet, and television. It is the largest telecommunications company in Australia, serving millions of customers and offering various products and solutions for both consumers and businesses. Telstra has a significant presence in the Australian market and is known for its extensive network coverage and innovative technology offerings.

Telstra is used for providing a wide range of telecommunications and information services, including mobile and fixed-line telephony, broadband internet, digital television, and various data and IP services. It serves both individual consumers and businesses, offering solutions for connectivity, communication, and entertainment.

Yes, you can enable SMS on Telstra phone numbers. Telstra provides SMS services as part of their mobile and fixed-line offerings, allowing users to send and receive text messages.

To connect Telstra to Microsoft Teams, you need to set up Direct Routing, which allows Microsoft Teams to use Telstra as a PSTN (Public Switched Telephone Network) carrier. This setup typically involves the following steps: first, ensure you have an appropriate Microsoft 365 or Office 365 subscription that includes Microsoft Teams and Phone System licenses. Next, work with Telstra to configure their Session Border Controller (SBC) to connect with Microsoft Teams. Telstra will provide the necessary connection details and support to configure the SBC. You will also need to configure the Microsoft Teams environment by assigning phone numbers and configuring voice routing policies and dial plans. This includes setting up the necessary domains and voice routing in the Teams Admin Center. Once the configuration is complete, test the integration to ensure that calls can be made and received through Microsoft Teams using Telstra's PSTN services. Telstra and Microsoft provide detailed documentation and support to assist with this process.

Yes, Telstra works with Microsoft Teams. Telstra offers integrated solutions that allow businesses to use Microsoft Teams for calling, collaboration, and communication, leveraging Telstra's network and services to enhance the Teams experience.

To ensure your SMS marketing campaigns comply with Telstra’s guidelines and regulations, you need to follow a few key steps. First, obtain explicit consent from recipients before sending any promotional messages. This can be done through opt-in forms or by having customers text a keyword to a short code. Second, always include an easy and clear option for recipients to opt out of future messages, such as replying with "STOP." Third, make sure your messages are sent during appropriate hours to avoid disturbing recipients. Finally, monitor your campaign performance and promptly address any complaints or issues that arise. Compliance with these guidelines will help you maintain a good standing with Telstra and ensure the effectiveness of your SMS marketing efforts.