TELUS & Clerk Chat

TELUS is a Canadian telecommunications company that provides a wide range of telecommunications products and services, including internet access, voice communications, entertainment, healthcare, video, and IPTV television. It is one of the largest telecommunications companies in Canada, serving both consumer and business markets. TELUS is known for its advanced wireless and wireline networks and has a significant presence across the country.

TELUS is used for providing a wide range of telecommunications services, including mobile phone services, internet connectivity, television, and home phone services. Additionally, TELUS offers business solutions such as cloud computing, Internet of Things (IoT) services, and healthcare technology solutions. The company aims to connect people and businesses through reliable and innovative communication technologies.

Yes, you can enable SMS on TELUS phone numbers. TELUS provides messaging services as part of their telecommunications offerings, allowing customers to send and receive text messages using their TELUS phone numbers.

To connect TELUS to Microsoft Teams, you'll need to integrate TELUS' telephony services with Microsoft Teams Phone System. This involves configuring Direct Routing, which allows Teams to use TELUS as a PSTN provider. First, ensure you have a Microsoft 365 or Office 365 subscription that includes Teams and Phone System licenses. Next, work with TELUS to set up a Session Border Controller (SBC) that's approved by Microsoft for Direct Routing. TELUS will provide you with the necessary SIP trunking details to configure your SBC. In the Microsoft Teams admin center, configure the SBC settings and assign phone numbers to your Teams users. Finally, test the integration to ensure that calls can be made and received through Teams using TELUS' telephony services. If you encounter any issues, reach out to TELUS support or consult Microsoft's documentation for Direct Routing setup and troubleshooting.

Yes, TELUS integrates with Microsoft Teams, enabling businesses to use their phone services directly within the Microsoft Teams platform. This allows for a seamless communication experience, combining TELUS's telecommunication services with the collaborative features of Microsoft Teams.

Yes, you can use TELUS for SMS marketing campaigns. However, TELUS, like many carriers, has specific guidelines to ensure that SMS marketing is conducted in a lawful and non-intrusive manner. It is crucial to obtain explicit consent from recipients before sending marketing messages, which typically involves opting in via a keyword or web form. Additionally, TELUS adheres to industry standards and regulations such as the Canadian Anti-Spam Legislation (CASL), which requires clear identification of the sender and the inclusion of an easy opt-out mechanism in every message. Make sure to familiarize yourself with these regulations to avoid any compliance issues and to maintain a positive relationship with your audience.