TELUS & Clerk Chat
TELUS, a leading telecom provider, offers robust connectivity and innovative solutions. Integrating with Clerk Chat enhances communication, enabling seamless, real-time customer interactions and efficient service management, boosting customer satisfaction and operational efficiency.
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What is TELUS?
TELUS is a leading Canadian telecommunications service provider, renowned for its robust network coverage and innovative solutions. Offering a wide range of services, TELUS excels in mobile and internet plans, TV packages, and smart home solutions. With a commitment to customer service, TELUS focuses on:
- Reliable network coverage
- Competitive pricing
- Advanced technology
- Exceptional customer support
How Clerk Chat integrates with TELUS
Clerk Chat seamlessly integrates with TELUS, enhancing customer communication. By leveraging TELUS’s strong network, Clerk Chat ensures reliable and instant messaging capabilities. Key integration benefits include:
- Streamlined customer interactions
- Real-time message delivery
- Enhanced user experience
- Improved business communication efficiency
Together, TELUS and Clerk Chat provide a powerful communication tool for businesses, ensuring connectivity and customer satisfaction.
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We are here to provide and give you the detailed information about phone numbers.
Integrate the leading messaging channels on your existing business numbers
Using the same number, you can instantly send and receive messages across multiple-channels. You don't need a developer, extensive Zapier connections or integrations.
WhatsApp
Customers can lookup your business and instantly start a conversation.
SMS
Enable the most versatile communication method today.
RCS
A modern messaging protocol that upgrades traditional SMS.
iMessage
Apple’s native messaging service now available for your business.
Trusted by 1000+ brands
From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
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Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
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Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
TELUS is a Canadian telecommunications company that provides a wide range of telecommunications products and services, including internet access, voice communications, entertainment, healthcare, video, and IPTV television. It is one of the largest telecommunications companies in Canada, serving both consumer and business markets. TELUS is known for its advanced wireless and wireline networks and has a significant presence across the country.
TELUS is used for providing a wide range of telecommunications services, including mobile phone services, internet connectivity, television, and home phone services. Additionally, TELUS offers business solutions such as cloud computing, Internet of Things (IoT) services, and healthcare technology solutions. The company aims to connect people and businesses through reliable and innovative communication technologies.
Yes, you can enable SMS on TELUS phone numbers. TELUS provides messaging services as part of their telecommunications offerings, allowing customers to send and receive text messages using their TELUS phone numbers.
To connect TELUS to Microsoft Teams, you'll need to integrate TELUS' telephony services with Microsoft Teams Phone System. This involves configuring Direct Routing, which allows Teams to use TELUS as a PSTN provider. First, ensure you have a Microsoft 365 or Office 365 subscription that includes Teams and Phone System licenses. Next, work with TELUS to set up a Session Border Controller (SBC) that's approved by Microsoft for Direct Routing. TELUS will provide you with the necessary SIP trunking details to configure your SBC. In the Microsoft Teams admin center, configure the SBC settings and assign phone numbers to your Teams users. Finally, test the integration to ensure that calls can be made and received through Teams using TELUS' telephony services. If you encounter any issues, reach out to TELUS support or consult Microsoft's documentation for Direct Routing setup and troubleshooting.
Yes, TELUS integrates with Microsoft Teams, enabling businesses to use their phone services directly within the Microsoft Teams platform. This allows for a seamless communication experience, combining TELUS's telecommunication services with the collaborative features of Microsoft Teams.
Yes, you can use TELUS for SMS marketing campaigns. However, TELUS, like many carriers, has specific guidelines to ensure that SMS marketing is conducted in a lawful and non-intrusive manner. It is crucial to obtain explicit consent from recipients before sending marketing messages, which typically involves opting in via a keyword or web form. Additionally, TELUS adheres to industry standards and regulations such as the Canadian Anti-Spam Legislation (CASL), which requires clear identification of the sender and the inclusion of an easy opt-out mechanism in every message. Make sure to familiarize yourself with these regulations to avoid any compliance issues and to maintain a positive relationship with your audience.
