Case Studies

• Sport

Clerk Chat partnered with the Los Angeles Rams, Google, and carriers to launch the first U.S. sports marketing campaign using RCS business messaging.

• Nonprofit

YMCA of Northern Utah keeps parents happy with instant updates — 50+ staff sending 40K messages monthly through one platform.

• Finance

Choreo, a wealth management firm, is trusted by more than 7,000 clients across 40+ locations nationwide. With billions in assets under advisement, Choreo’s mission is to support the well-being of its clients, their families, and their communities through proactive financial planning.

• Delivery

CMS Companies offers premier moving services for local, international, and long distance relocations.

• Software

Clerk Chat is a leading customer experience platform. In this internal case study, we show how we used our own product and AI Agents to transform our support operations, achieving an 80% support ticket deflection rate. This enabled us to scale to thousands of users with minimal human support, driving both efficiency and customer satisfaction.

• Automotive

Nova Auto Pros is a trailblazer in the automotive industry, offering a seamless car-buying experience that prioritizes customer convenience and efficiency. With a dedicated team that handles everything from research to delivery, Nova Auto Pros aims to make car ownership a totally stress-free experience.

• Healthcare

Audiology Island is a place where lives are transformed. From helping children hear their parents' voices clearly for the first time to guiding adults in rediscovering the joy of conversation, Audiology Island's team is dedicated to providing personalized care. But in a field where clear communication is paramount, traditional methods often fall short. That's where Clerk Chat has been a key addition to their services.