Clerk Chat Blog
Learn all about business communications with our industry-leading publication. With insights on telecom, SMS and AI.
March 27, 2023SMS Compliance for Microsoft Teams, Slack, and Web
SMS compliance protects customers’ privacy and ensures that they receive messages that are relevant and helpful to them. This is a way for a business to maintain trust and confidence - important factors in reaching goals of increased sales and/or customer loyalty and retention.
March 19, 2023What is Microsoft Teams Direct Routing?
Microsoft Teams is Microsoft’s unified communication platform that integrates with Office 365. Direct routing, once you get it set up, is the much preferable solution for organizations who want the best communication experience. It is flexible, customizable, and can offer much better features depending on your provider.
February 5, 2023What Are Microsoft Teams Licenses?
Get a crash course on Microsoft Teams licensing, and avoid confusion when choosing the right products for your needs.
January 29, 2023How to Send an SMS in Microsoft Teams
Add ability to receive and reply to customer SMS text messages natively in Microsoft Teams. Activate your existing Microsoft Teams phone number for SMS.
June 12, 2022Clerk Now Supports Calling and SMS in Microsoft Teams
Microsoft Teams users have the Microsoft Calling plan for voice calls, but it has one major problem: you can’t use it for texting. Clerk now enables Microsoft Teams users to send SMS and make voice calls directly from the Teams interface using their business phone number.
January 3, 2022SMS for Microsoft Teams Powered by Clerk
Microsoft Teams users can now integrate their business phone into Microsoft Teams and start sending and receiving text messages from within the platform.