Clerk Chat Blog
Learn all about business communications with our industry-leading publication. With insights on telecom, SMS and AI.
What is Multi-Factor Authentication? (MFA)
Multi-factor authentication or MFA is a more secure way to access computer accounts and incorporates two-factor authentication as well as more advanced methods.
Shared Accounts Explained - What Exactly Are They?
Shared accounts differ from individual accounts because they are often used for a generic role-based email account. For example, an HR department with one inbox.
10DLC Registration - What You Need to Know
10DLC registration is a hot topic in SMS marketing at the moment. We break down and demystify how to register your 10DLC with The Campaign Registry.
The Campaign Registry - also known as TCR - Explained and Defined
Why aren’t your SMS marketing campaigns reaching all your customers? The Campaign Registry (TCR) helps businesses send legitimate text messages via A2P 10DLC campaigns without getting flagged as spam.
A2P 10DLC - Demystifying SMS Marketing for Businesses
A2P 10DLC refers to Application to Person 10-digit long code. This is a secure way to send SMS messages, while protecting from spammers and phishing scams.
A2P - Understanding Application To Person Messaging
What is A2P? Application-to-Person messaging may be automated or triggered manually through the app. A2P is often used for transactional messages and reminders.
10DLC vs Toll-Free vs Short Codes
Compare the advantages and disadvantages of 10DLC, Toll-Free, and Short Codes for SMS messaging in this comprehensive article. Learn about cost analysis, compliance regulations, delivery speed, and use cases to choose the right solution for your business.
How to Send Text Messages From Outlook
Learn how to send text messages from Outlook. Follow the steps, including finding the carrier gateway and properly formatting the phone number. Have a question? Check out the troubleshooting tips.
Troubleshooting Guide: What to Do When You’re Not Receiving Text Messages
Troubleshoot why am I not receiving text messages. From carrier issues to device incompatibility, discover solutions to ensure reliable message delivery.
Ever Wondered Why Your Text Messages Failed to Send?
Uncover the reasons why a text message is not delivered in our comprehensive blog post. From NNID complexities to 10DLC challenges, learn to navigate the intricacies of SMS failures and ensure your messages reach their destination.
Everything You Need to Know About Porting a Phone Number
Switching service providers without changing your number? Learn everything about phone number porting, why it's crucial, and how Clerk Chat ensures a hassle-free experience, especially for SMS.
A Guide to Text Messaging for Business Communication
Phone calls and emails create limitations for customer service. However, text messages open the door to more effective and specific support.
Best Zipwhip Alternatives in 2023
If you’re a Zipwhip user, you probably know that it has been acquired by Twilio, which has announced that it will be shutting down Zipwhip. Here are 4 of the best business messaging tools out there that replace Zipwhip.
Best Zipwhip Alternative for Business SMS
Do you need a Zipwhip alternative? If you’re a Zipwhip user, you probably know by now that it has been acquired by Twilio, and Twilio announced that it will be ending the Zipwhip product offering. Its time to find a new business texting platform – its time to sign up with Clerk.
BurnerApp Alternative - What Should You Choose?
When choosing any tool, try to focus on the tasks it performs. Burner is great for cases when you quickly need a virtual number. Clerk, on the other hand, focuses primarily on organizing communication within the team or with clients.