Decagon vs Clerk Chat: Why Smart Teams Save 70 % and Get More
Cut your AI‑support bill while upgrading from Decagon’s pricey, engineer‑heavy platform to unlimited messaging, built‑in AI and lightning‑fast setup.
Clerk Chat:
No engineers required for setup
From $10/month/user
Month‑to‑month plans
Vapi:
Weeks–months to implement
Requires “Agent Engineers”
Custom quotes & hidden setup costs
Compare
How Clerk Chat delivers more than Decagon AI
See why teams save up to 70 % with instant setup, unlimited messaging and zero hidden fees.
💡 Tip: Launch AI voice support in minutes — no IT team needed.
Features
Clerk Chat
Decagon AI
# Setup Time
5 min, no engineers
Weeks–months, needs engineers
# Monthly Cost
$10/user, all-in
$95k–$590k+/year + usage fees
# Pricing
Transparent, no surprises
No public pricing, sales-only
# Messaging & AI
Unlimited + built-in AI
Pay per chat or resolution
# 10DLC Approval
< 48 hours
Not supported
# Integration
Plug-and-play with help desks
Custom build, locked to engineers
# Message Limits
Unlimited
Usage-based, unpredictable costs
# Contracts
Month-to-month
Long-term, hidden onboarding fees
# Support Speed
Replies in minutes
Slower, degraded under load
# Best For
SMBs & agile teams
Big enterprise w/ eng. resources
Say goodbye to Decagon’s bloated contracts
Clerk Chat gives you unlimited AI messaging—text, voice, and RCS - without per-resolution fees or setup delays. Just from $10/user. Instant launch. No surprises.
- Read case study
CMS achieves 92% automation in lead qualification with Clerk Chat AI
92%
Lead Qualification
< 5 sec
Response Times
“Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”
- Read case study
How Clerk Chat’s own AI agent deflected 93% of support
93%
Deflection Rate
+50%
Faster Resolution
“Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”
Alexander Haque Co-Founder at Clerk Chat
- Read case study
Concierge auto service transforms lead qualification with Clerk Chat
+25%
Qualified leads
1000+
AI messages sent daily
100+
CRM updates made by AI daily
“By introducing Clerk Chat AI into our business we've completely transformed our communication with leads, leading to more conversations with qualified leads, and increased sales in our first month with Clerk Chat”
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
Read more on G2
Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Decagon doesn’t publish pricing and only offers “Get a demo” quotes. Their enterprise contracts average around $386 K per year and can exceed $590 K. Costs are usage‑based and you’re billed per conversation or per resolution. Companies also shoulder the internal cost of dedicated engineers for setup and maintenance. Clerk Chat charges $25/user/month with unlimited messages and AI included, so there are no surprise invoices.
A Decagon contract typically costs $95,000–$590,900+ per year. For a 10‑user team, Clerk Chat costs from $1 000/year, while Decagon’s median contract ($386K) is over $380,000. That’s a 95 %+ annual saving. Because Clerk Chat has no usage fees, your costs stay predictable as you scale.
Yes. Every Clerk Chat plan includes unlimited SMS and RCS texting. Decagon bills per conversation or per resolution, so heavy messaging volumes drive up costs. Our flat rate means you can run as many campaigns as you like without ever worrying about overage charges.
No. Clerk Chat bundles AI texting and voice into Ultimate paid plan. Decagon’s AI agents require custom AOPs, dedicated “Agent Engineers,” and come with six‑figure price tags. There are no add‑on fees with Clerk Chat - AI support is standard.
Clerk Chat’s self‑serve platform can be up and running in about five minutes, and we secure 10DLC approval in under 48 hours. Decagon’s implementation involves deep discovery, custom prototyping and lengthy deployment phases. Teams often wait weeks or months to see value.
Decagon customers often sign multi‑year agreements with auto‑renewal provisions. Clerk Chat operates on month‑to‑month terms—no lock‑ins and no penalties. Our team can help you migrate your numbers, messaging campaigns and workflows without downtime. Contact sales@clerk.chat to design a switch‑over plan tailored to your situation.
Clerk Chat customers get personal, responsive support from real people. Decagon’s high‑touch model means changes require coordination with their engineers, and reviewers report slower responses and performance degradation during peak load. With Clerk Chat you can reach a human in minutes—no phone trees, no project managers, just solutions.
