Why Growing Teams Choose Clerk Chat Over FalkonSMS
Get unlimited AI-powered messaging, global reach, and 20+ integrations instead of credit-based texting limited to the US
Clerk Chat:
Unlimited messaging included
AI agents built-in
From $10/user/month
FalkonSMS:
Credit-based group texting
No AI agents
$17.99/user/month
Compare
See the difference: feature-by-feature breakdown
Last updated: March 3, 2026 | Verified by 3rd party auditor
💡 Tip: Don't settle for credit-based messaging when unlimited is available at a lower price.
Features
Clerk Chat
FalkonSMS
# Monthly Cost
From $10/user
From $17.99/user
# SMS/MMS Messaging
Unlimited included
Unlimited 1:1, credits for group
# RCS Messaging
Included
Not available
# AI Agents (24/7 Support)
Built-in
Not available
# AI Voice Assistant
Built-in
Not available
# Message Campaigns
Unlimited campaigns
250-500 credits/month
# International Coverage
Global reach
US only
# Microsoft Teams Integration
Native integration
Available
# CRM Integrations
Salesforce, HubSpot, Dynamics & more
Salesforce, HubSpot via Zapier
# Zoom & Webex Integration
Native support
Not available
# WhatsApp Support
Included
Not available
# Compliance Archiving
Global Relay, Purview & more
Basic SEC compliance
# Total Annual Cost (10 users)
$1,200
$2,159+
Book your personalized demo today
See why teams upgrade from FalkonSMS to Clerk Chat for unlimited messaging, built-in AI agents, and global reach.
- Read case study
2x
Qualified lead growth
+20%
Lead-to-sale conversion
+70%
Faster lead response times
“Clerk Chat turned a 45-day pilot into a full rollout in under two weeks by delivering AI-powered voice and RCS outreach with real cross-channel continuity. The result? Twice the qualified leads, significantly higher engagement, and a customer experience that felt personal, trusted, and effortless.”
- Read case study
20K–30K
Messages sent monthly
40K+
Messages during peak programs
50+
Staff members connected through Clerk Chat
“Clerk Chat has been an absolute game-changer for our communication through incredible functionality with a wide range of features that have streamlined our workflows. On top of that, their support team is top-notch—responsive, knowledgeable, and always ready to assist which makes us confident in continuing to use Clerk Chat.”
- Read case study
“We’re messaging more efficiently, but more importantly, we’re sending those messages with confidence, because we know we can stand behind every communication from a compliance standpoint.”
- Read case study
92%
Lead Qualification
< 5 sec
Response Times
“Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”
- Read case study
93%
Deflection Rate
+50%
Faster Resolution
“Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”
Alexander Haque Co-Founder at Clerk Chat
- Read case study
+25%
Qualified leads
1000+
AI messages sent daily
100+
CRM updates made by AI daily
“By introducing Clerk Chat AI into our business we've completely transformed our communication with leads, leading to more conversations with qualified leads, and increased sales in our first month with Clerk Chat”
- Read case study
+20%
Staff efficiency
15K+
Total messages sent
+30%
Increase in appointments
“Our patients and families are busy. Being able to communicate with everyone through text messaging has been critical.It allows us to be more responsive to patient needs and provide a higher level of personalized care.”
Stella Fulman Co-Founder at Audiology Island
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
Read more on G2
Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Clerk Chat starts at $10 per user per month with unlimited messaging, AI agents, and RCS included. FalkonSMS starts at $17.99 per user per month with group texting limited to 250 credits on their Essential plan and 500 credits on Pro. For a 10-person team, Clerk Chat costs $1,200 per year compared to over $2,159 with FalkonSMS, and you get unlimited messaging instead of counting credits.
No. FalkonSMS offers basic AI features like smart reply suggestions and conversation summaries, but it does not include AI agents that can autonomously handle customer conversations 24/7. Clerk Chat includes full AI agents and an AI voice assistant in all paid plans, enabling your business to respond to customers around the clock without additional staffing.
FalkonSMS primarily serves the US market, which limits its usefulness for businesses with international customers. Clerk Chat offers global reach, enabling you to communicate with customers worldwide across SMS, RCS, and WhatsApp without geographic restrictions.
FalkonSMS uses a credit-based system for group messaging: 250 credits per month on the Essential plan ($17.99/user) and 500 credits on Pro ($29.99/user). Once you exhaust credits, additional credits cost $29.99. Clerk Chat includes unlimited messaging campaigns in all paid plans with no credit limits or overage charges.
No. FalkonSMS supports SMS and MMS only. It does not offer RCS messaging or WhatsApp integration. Clerk Chat supports SMS, RCS, WhatsApp, and voice, giving your business more ways to reach customers on the channels they prefer.
Switching to Clerk Chat is straightforward. You can port your existing phone numbers, including Microsoft Teams numbers, and our onboarding team handles the migration. Setup takes just 5 minutes, and 10DLC registration is processed in under 48 hours. Reach out to sales@clerk.chat and we'll design a seamless transition plan.
