Outgrowing Grasshopper? Clerk Chat Is Your Next Step
Upgrade from Grasshopper's basic virtual phone to unlimited AI-powered messaging with RCS, WhatsApp, campaigns, and 20+ integrations
Clerk Chat:
Unlimited SMS, RCS & WhatsApp
AI agents + campaigns built-in
20+ CRM & platform integrations
Grasshopper:
Basic SMS only, no MMS to landlines
No AI, no campaigns
Zero integrations
Compare
Side-by-side: a feature deep dive
Last updated: March 3, 2026 | Verified by 3rd party auditor
💡 Tip: Grasshopper is a virtual phone system. Clerk Chat is a complete business messaging platform.
Features
Clerk Chat
Grasshopper
# Monthly Cost
From $10/user
From $14/month (1 user only)
# SMS Messaging
Unlimited included
Basic SMS, issues reported
# MMS (Pictures & Media)
Full MMS support
Limited, no MMS to landlines
# RCS Messaging
Included
Not available
# WhatsApp
Included
Not available
# AI Agents (24/7 Support)
Built-in
Not available
# AI Voice Assistant
Built-in
Not available
# Message Campaigns
Unlimited campaigns
Not available
# CRM Integrations
Salesforce, HubSpot, Dynamics & more
No integrations
# Microsoft Teams
Native Teams app
Not available
# Shared Inbox
Team collaboration on threads
Not available
# Analytics & Reporting
Full messaging analytics
Basic call reports only
# Compliance Archiving
Global Relay, Purview, Smarsh
Not available
Book your personalized demo today
Ready to grow beyond Grasshopper? See how Clerk Chat gives you unlimited messaging, AI agents, campaigns, and 20+ integrations.
- Read case study
20K–30K
Messages sent monthly
40K+
Messages during peak programs
50+
Staff members connected through Clerk Chat
“Clerk Chat has been an absolute game-changer for our communication through incredible functionality with a wide range of features that have streamlined our workflows. On top of that, their support team is top-notch—responsive, knowledgeable, and always ready to assist which makes us confident in continuing to use Clerk Chat.”
- Read case study
“We’re messaging more efficiently, but more importantly, we’re sending those messages with confidence, because we know we can stand behind every communication from a compliance standpoint.”
- Read case study
93%
Deflection Rate
+50%
Faster Resolution
“Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”
Alexander Haque Co-Founder at Clerk Chat
- Read case study
+20%
Staff efficiency
15K+
Total messages sent
+30%
Increase in appointments
“Our patients and families are busy. Being able to communicate with everyone through text messaging has been critical.It allows us to be more responsive to patient needs and provide a higher level of personalized care.”
Stella Fulman Co-Founder at Audiology Island
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
Read more on G2
Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Grasshopper is a basic virtual phone system designed for solopreneurs and micro-businesses — it gives you a business number with call forwarding and basic texting. Clerk Chat is a full business messaging platform with unlimited SMS, RCS, WhatsApp, AI agents, message campaigns, shared inbox, and 20+ integrations including Salesforce, HubSpot, and Microsoft Teams. If you've outgrown Grasshopper's feature set, Clerk Chat is the natural next step.
No. Grasshopper operates as a standalone system with zero third-party integrations — no CRM, no helpdesk, no team collaboration tools. Clerk Chat integrates natively with Salesforce, HubSpot, Microsoft Dynamics, Microsoft Teams, Zoom, Webex, Slack, and many more, so your messaging connects directly to your business workflows.
No. Grasshopper only supports basic 1:1 texting with no campaign, broadcast, or group messaging capabilities. Clerk Chat includes unlimited message campaigns, group messaging, and a shared inbox where your team can collaborate on customer conversations at scale.
Grasshopper recently added basic AI call transcriptions in 2025, but it has no AI agents, no AI-powered auto-replies, and no intelligent routing. Clerk Chat includes full AI agents that handle customer conversations 24/7 across SMS, RCS, and WhatsApp, plus an AI voice assistant — all included in paid plans.
Users frequently report SMS delivery issues with Grasshopper, including messages not being received, delays, and problems with MMS to certain number types. Grasshopper's texting is an afterthought to its voice features. Clerk Chat is messaging-first, with reliable delivery, full MMS support, and RCS for rich messaging experiences.
Very easy. You can port your existing Grasshopper numbers to Clerk Chat, and our team handles the entire migration. Setup takes just 5 minutes, and 10DLC registration is processed in under 48 hours. You'll go from Grasshopper's basic phone system to a complete messaging platform without any downtime. Contact sales@clerk.chat to get started.
