Yellow AI vs Clerk Chat: Why Smart Teams Save 80 % And Get More

Yellow.ai’s pricing isn’t published; enterprise customers must contact sales and then pay a minimum of $10,000 per year for a single‑use‑case bot. Reviews note that costs rise with conversation volume and add‑ons like Voice AI. Their free tier is capped at 100 monthly users and one campaign, forcing upgrades. Clerk Chat charges $10 per user/month for unlimited messaging, AI and voice with no overage fees or surprise bills.

A 10‑user team on Clerk Chat pays about $1,200/year, while Yellow.ai’s Basic plan starts at $10,000/year. That’s a saving of at least $8,800/year (≈88 %), and Yellow AI’s pay‑as‑you‑go model can drive costs even higher. With Clerk Chat there are no conversation caps and no extra charges for AI or RCS, so larger teams save even more as they grow.

Yes. Every Clerk Chat plan includes unlimited SMS and RCS plus built‑in AI agents and voice. Yellow AI’s free plan limits you to 100 monthly tracked users and one bot. The enterprise tier is based on usage, so costs rise as conversations increase. With Clerk Chat, you never worry about overage charges or paying extra for AI functionality.

Yellow AI’s documentation requires customers to submit an Excel form to its team; the registration process takes 15–20 days. During this time your SMS campaigns are on hold. Clerk Chat handles 10DLC registration end‑to‑end and secures approval in under 48 hours, so you can start texting customers almost immediately.

Many Yellow AI reviewers describe a rip‑and‑replace model with an average implementation time of four months. One AWS Marketplace user reported a five‑month implementation that failed. Each workflow change can require additional technical effort. Clerk Chat is designed for 5‑minute setup with no code, and we can port your existing numbers and campaigns without disruption. Reach out to sales@clerk.chat for a smooth migration.

Clerk Chat customers receive personal, responsive support with quick replies from real people. Some Yellow AI users report “horrible communication” and inconsistent service from their support team, which is frustrating when you’ve paid five‑figure annual fees. When something goes wrong at 2 AM, you’ll be glad you chose Clerk Chat’s proactive, human support.

Yellow AI sells annual contracts starting at $10 k+ and its platform is designed to lock you in. Clerk Chat offers month‑to‑month plans with no commitment. Our team can help you migrate without downtime and find strategies to avoid early‑termination fees—just contact sales@clerk.chat for a custom plan.

Absolutely. Clerk Chat supports number portability from major carriers and even hard‑to‑move channels like Microsoft Teams, Zoom, Twilio or Bandwidth. Vonage customers often report that they cannot bring existing numbers and that Vonage has discontinued its SMS offering, leaving them without a texting channel. Switching to Clerk Chat means you keep your numbers and gain reliable, modern messaging.