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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

Text Surveys

Elevate your customer insights with Clerk Chat's survey text message feature. Engage effortlessly and gather real-time feedback to drive your business forward.

Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

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  • Itv
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  • Zipcar
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Unlock Customer Insights with Text Surveys

Transform your customer experience by leveraging Clerk Chat's text survey feature. Effortlessly engage your audience and gather real-time feedback to propel your business forward.

  • Instant Engagement
    Instant Engagement

    Text message surveys reach your customers where they are most active—their phones. This direct approach ensures higher response rates and quicker insights.

  • Immediate Feedback for Rapid Action
    Immediate Feedback for Rapid Action

    Receive instant responses to your text surveys, allowing you to make timely decisions based on fresh data. This agility keeps you ahead in a fast-paced market.

  • Cost-Effective Data Collection
    Cost-Effective Data Collection

    Text surveys are a budget-friendly option for collecting valuable customer feedback. Save on traditional survey costs while gaining actionable insights that drive strategic improvements.

What is Text Survey?

Text surveys enable businesses to gather customer feedback efficiently through SMS. With a text survey app like Clerk Chat, you can quickly reach your audience and receive valuable insights directly from their mobile devices.

Elevate your customer engagement strategy with Clerk Chat's text message surveys. Start collecting real-time feedback and make data-driven decisions today!

Start today!

How to Send a Survey via Text in Three Easy Steps

Gathering customer feedback has never been simpler. Utilize Clerk Chat's intuitive platform to effortlessly set up text surveys and gain valuable insights that can drive your business forward.

  • 1. Create Your Survey Questions 📝

    Craft engaging and relevant questions that encourage insightful responses.

  • 2. Select Your Audience 🎯

    Choose specific contacts or groups for targeted feedback collection.

  • 3. Schedule and Dispatch 📅

    Set the perfect time for sending your survey and use our scheduling feature for timely delivery.

Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

how it works

Maximize Customer Feedback with Text Surveys

Engage and learn from your audience instantly with Clerk Chat's text survey feature.

  • Product Feedback

    Get real-time insights on your products to improve features and address customer needs effectively.

  • Event Evaluation

    Gather attendee feedback post-events to enhance future experiences and ensure satisfaction.

  • Customer Satisfaction

    Monitor service quality by sending quick surveys after support interactions for immediate feedback.

  • Market Research

    Conduct targeted research effortlessly, reaching the right audience for valuable market insights.

Discover the Power of Clerk Chat Features

Experience seamless, efficient communication like never before

  • Group SMS

    Send a text to multiple people at the same time. Collab on a team project, send updates to contractors, plan events, and more

  • AI Assistant

    Feed a Knowledge Base with company documents and watch the AI become your sales or support agent

  • Message Threads

    Conversations within conversations. Keep internal replies to a specific message organized and separate from the main chat

  • Custom Signatures

    Automatically add a short text block to the end of your outgoing messages. Customize with info like name, title, and email address

  • Schedule Messages

    Write a text message now, and choose when you want to send it. Even once the SMS is scheduled you have the option to modify or delete

  • Instant Number Activation

    Create a new inbox and you have the option to get a new phone number or activate an existing line. Follow the steps, and you’ll be able to send texts from your business

Check all Features

Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

  • Clerk Chat's text survey feature stands out due to its ability to reach customers directly on their mobile devices, where they are most active. This direct approach ensures higher response rates and quicker insights, making it a more effective method than traditional surveys.
  • Businesses can gain real-time feedback, which allows them to make timely decisions based on fresh data. This agility helps businesses stay ahead in a fast-paced market, improving customer satisfaction and driving strategic improvements.
  • Sending a survey via text message with Clerk Chat involves three simple steps: crafting engaging questions, selecting the target audience, and scheduling the perfect time for dispatch. This intuitive process makes it easy for businesses to gather valuable insights effortlessly.
  • Absolutely! Clerk Chat's text surveys can be used for a variety of purposes including product feedback, event evaluation, customer satisfaction monitoring, and market research. This versatility makes it an invaluable tool for any business looking to understand their customers better.
  • Clerk Chat integrates seamlessly with popular platforms like Slack, Microsoft Teams, Salesforce, Hubspot, and others. These integrations allow businesses to manage their communications and surveys within the tools they already use daily, enhancing efficiency and user experience.
  • Clerk Chat is hosted on AWS and complies with SMS regulations by ensuring safe delivery of messages. The platform only allows verified opt-in subscriptions and provides easy opt-out options for subscribers. This commitment to security makes it a reliable choice for businesses concerned about data protection.