2-Way SMS Solution
Turn Every Text into a Conversation
Unlock the power of two-way SMS to transform your customer interactions and boost engagement effortlessly.
Trusted by 1000+ brands
From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.
Two-way text messaging software that delivers
One-way blasts are so last year. Have real conversations with our two-way texting platform, designed for seamless customer interactions.
Engage in real-time conversations
Instantly connect with customers using our 2-way SMS platform. Foster meaningful dialogues that drive engagement and build lasting relationships.
Respond promptly to inquiries, address concerns, and provide personalized support in real time. Our two-way messaging service ensures no customer feels left behind.
Get Started
Conversation management
Organize and prioritize customer interactions in a user-friendly inbox. Keep track of ongoing conversations and never miss an important message.
Streamline your communication workflow with our intuitive interface. Efficiently manage high volumes of two-way text messaging exchanges without breaking a sweat.
Get Started
Quick response templates
Save time and maintain consistency with customizable texting templates. Create an individual and/or shared library of pre-approved responses for common inquiries and frequently asked questions.
Personalize your automated text message replies while ensuring brand consistency. Boost response times and customer satisfaction with well-crafted, ready-to-use messages.
Get Started
Collaborative team messaging
Empower your team to work together seamlessly on customer conversations. Share insights, delegate tasks, assign messages, enable round robin, and provide support within a unified platform.
Improve coordination and efficiency with our shared inbox feature and option for internal message threads. Ensure every team member has the context they need for effective two-way SMS marketing.
Get Started
Streamline team communication with internal threads
Keep internal discussions separate from customer-facing messages. Collaborate on complex issues without cluttering the main conversation.
Enhance team productivity by centralizing relevant information and strategies. Make informed decisions or tag colleagues quickly to provide top-notch customer service through two-way text messaging.
Get Started
Automated follow-ups
Set up intelligent, trigger-based follow-ups to nurture leads and support customers. Ensure no opportunity slips through the cracks with timely, relevant messages.
Customize your texting templates for various scenarios and customer segments. Automate routine follow-ups while maintaining a personal touch in your communications.
Get Started
Two-way texting for business solutions
Explore more industries
Finance
Secure, compliant messaging for sensitive financial discussions, to build client trust and smooth out transactions.
Read More
Insurance
Expedite claims processing and policy updates through instant, documented text conversations with policyholders.
Read More
Customer service
Resolve inquiries faster and keep customers happy with real-time, personalized and documented text support for your customers.
Read More
Enterprise
Scale communication efforts across departments, to make sure everyone is on the same page and working together effectively.
Read More
E-commerce
Boost sales and reduce abandoned shopping carts with timely order updates and personalized product recommendations.
Read More
Church
Build a strong community and increase engagement with regular updates, event reminders, and inspiring messages.
Read More
Customers ❤️ Clerk Chat
Customer stories
Over 4 billion conversations happen across the leading messaging platforms today. Meet your customers across the channels they prefer, instantly.
How Clerk Chat’s Own AI Agent Deflected 93% of SupportClerk Chat is a leading customer experience platform. In this internal case study, we show how we used our own product and AI Agents to transform our support operations, achieving an 80% support ticket deflection rate. This enabled us to scale to thousands of users with minimal human support, driving both efficiency and customer satisfaction.
Read Story
How Nova Auto Pros automated lead qualification with Clerk ChatNova Auto Pros is a trailblazer in the automotive industry, offering a seamless car-buying experience that prioritizes customer convenience and efficiency. With a dedicated team that handles everything from research to delivery, Nova Auto Pros aims to make car ownership a totally stress-free experience.
Read Story
How Audiology Island stays connected with patientsAudiology Island is a place where lives are transformed. From helping children hear their parents' voices clearly for the first time to guiding adults in rediscovering the joy of conversation, Audiology Island's team is dedicated to providing personalized care. But in a field where clear communication is paramount, traditional methods often fall short. That's where Clerk Chat has been a key addition to their services.
Read Story
Try for free.No credit card, no hassle
Get started in minutes. Cancel any time.
- Free
$0
user / month
Notes:
All features
- Growth
$9.99
user / month
Notes:
-
Essential features
- Ultimate Popular
$19.99
user / month
Notes:
-
Power features
- Enterprise
Custom
user / month
Notes:
-
Dedicated account manager
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Clerk Chat's two-way texting feature allows businesses to engage in real-time, bidirectional SMS conversations with customers. This enables you to send messages and receive responses through the same channel, facilitating more dynamic and personal interactions.
Clerk Chat seamlessly integrates with your current business phone number, allowing you to start using our 2-way texting capabilities immediately. There's no need to change your number or set up a new one, making the transition smooth for both you and your customers.
Absolutely! Clerk Chat is an excellent tool for 2-way SMS marketing campaigns. You can create and schedule targeted messages, manage responses, and track engagement metrics all within our platform. This allows for more interactive and effective marketing efforts compared to traditional one-way messaging.
Clerk Chat distinguishes itself through its user-friendly interface, advanced AI assistant for smart replies, comprehensive analytics, and seamless integrations with popular business tools. Our focus on providing a complete communication solution, rather than just a texting service, sets us apart in the market.
The number of messages you can send or receive depends on your chosen plan. Our basic plans start with generous message allowances, and we offer scalable options for businesses with higher volume needs. You can always upgrade your plan as your messaging requirements grow.
Clerk Chat offers flexible pricing plans to suit businesses of all sizes. We have tiered options based on features and message volume, with plans starting from as low as $9.99 per month. For detailed pricing information, please visit our pricing page or contact our sales@clerk.chat'>sales team for a customized quote tailored to your specific needs.
