Decode every SMS, MMS & RCS term

A

• Messaging Types

  A2P Messaging

  A2P messaging enables businesses to send automated texts to customers. Learn how Application-to-Person messaging works, compliance requirements, and best practices.

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• Automation

  AI SMS

  AI SMS uses artificial intelligence to automate, personalize, and optimize business texting workflows and customer conversations.

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B

• Automation

  Bulk SMS

  Bulk SMS enables businesses to send thousands of text messages simultaneously for marketing, alerts, and customer engagement.

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• Delivery & Routing

  BYOC

  BYOC (Bring Your Own Carrier) lets businesses connect their preferred telecom provider to messaging platforms like Clerk Chat.

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C

• Messaging Types

  Conversational Messaging

  Conversational messaging transforms one-way texts into two-way dialogues. Learn how businesses achieve 80% customer satisfaction through natural SMS conversations.

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D

• Numbers & Codes

  10DLC

  Learn what 10DLC means for business texting. Discover registration requirements, best practices, and how 10DLC improves SMS delivery rates for legitimate businesses.

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L

• Numbers & Codes

  Long Code

  A long code is a standard 10-digit phone number used by businesses to send and receive SMS messages at scale.

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M

• Messaging Basics

  MMS

  MMS (Multimedia Messaging Service) lets businesses send images, videos & rich media via text. Learn how MMS boosts engagement rates by 300% over plain text.

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N

• Numbers & Codes

  Non-VoIP

  Non-VoIP numbers are traditional mobile or landline phone numbers not tied to internet-based calling services like VoIP.

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P

• Messaging Types

  Promotional SMS

  Promotional SMS drives sales through targeted text offers reaching customers instantly. Learn strategies that achieve 19% click rates and 98% open rates for marketing messages.

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R

• Messaging Basics

  RCS

  RCS (Rich Communication Services) brings chat-like features to business texting with read receipts, typing indicators & rich media. The future of SMS messaging.

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S

• Numbers & Codes

  Short Code

  A short code is a 5-6 digit number used by businesses to send high-volume SMS messages quickly and reliably.

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• Messaging Basics

  SMS

  SMS (Short Message Service) enables instant text messaging between phones. Learn how businesses use SMS for 98% open rates and customer engagement.

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• Automation

  SMS Broadcast

  An SMS broadcast lets businesses send bulk text messages for alerts, promotions, or updates instantly to many contacts.

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• Compliance

  SMS Compliance

  SMS compliance ensures business texting aligns with laws like TCPA and CTIA to protect user privacy and avoid penalties.

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• Compliance

  SMS opt-in

  Opt-in is explicit permission for businesses to send text messages. Learn compliant opt-in methods that protect your business while growing your SMS subscriber list.

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• Compliance

  SMS opt-out

  SMS opt-out lets customers stop receiving text messages instantly. Learn compliant opt-out handling that protects your business and respects customer preferences.

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T

• Compliance

  TCPA

  TCPA (Telephone Consumer Protection Act) governs business texting with strict consent rules. Learn compliance strategies that avoid costly violations up to $1,500 per message.

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• Features & Tools

  Text to Landline

  Text to landline lets businesses send and receive SMS on their existing landline numbers, turning calls into conversations.

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• Messaging Types

  Transactional SMS

  Transactional SMS delivers critical business messages instantly. Learn how automated alerts, confirmations & updates boost customer trust.

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• Messaging Basics

  Two-Way Messaging

  Two-way messaging enables businesses to both send and receive SMS, allowing real-time conversations with customers.

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