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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

Call Center SMS Solution

Streamline communication, reduce wait times, enhance customer satisfaction, and improve accessibility in the call center SMS game with our easy-to-use solution.

A win-win for businesses and customers!

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Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

SMS Call Center: Benefits Beyond the Numbers

Faster issue resolutions, manage multiple conversations simultaneously, and gather data to personalize future experiences. Clerk Chat's SMS platform is tailored for SMS call centers. Witness the difference it makes for your business and customers alike.

  • Secure Data Management

    Megan Anderson 3:30 PM

    “🕒 Your verification code for Account XYZ is 1234. Please enter this code to complete the verification process. Thank you!”

  • Personalized Customer Interactions

    John Jackson 1:45 PM

    “📅 Hi Jane! Thanks for shopping with us. Your order #1234 has been shipped and will arrive by Tuesday. Enjoy your new items! 😊”

  • Efficient Scheduling and Follow-ups

    Chloe Thomas 10:00 AM

    “Hi John, just a reminder that your appointment with Dr. Smith is tomorrow at 10 AM. Please let us know if you need to reschedule. Thanks!”

Transform Call Center Text Messaging with Advanced Features

Clerk Chat's innovative features are designed to optimize contact center SMS communication.

  • Group SMS

    Blast your message across the crowd! Perfect for instant buzz, saving you time while amplifying your reach

  • AI Assistant

    Engage with the charm of AI: instant, smart replies that keep your customers hooked and happy

  • Message Threads

    Never lose track again. Fluid conversations that keep you connected and your customers engaged

  • Custom Signatures

    Make every message uniquely yours with custom signatures. Boost your brand with every send

  • Schedule Messages

    Hit the right moment! Schedule your messages for maximum impact and never miss a beat

  • Instant Number Activation

    Instantly message-enable your current numbers. Compatible with top VoIP services. Call as usual, chat better

See all Features

Customers Love Clerk Chat

See what our customers are saying about Clerk Chat

  • Jeff Gelwix

    President @ Sonic Drive-in

    Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.

    Read more on Trustpilot
  • Stella Fulman

    Doctor of Audiology @ Audiology Island

    Clerk has revolutionized how our office communicates with patients. Our patients have given us great feedback on how easy communication has become with our staff. We’ve always prided ourselves on being industry leaders for hearing treatment; now, we can be industry leaders for technology, too.

    Read more on Trustpilot
  • James Patrick

    Co-Founder @ Clayton Asset Group

    What sets Clerk Chat apart is its robust compliance features, which enable us to maintain the highest standards of data security and regulatory adherence. We can confidently recommend Clerk Chat to any financial institution seeking a reliable and compliant solution for text messaging and WhatsApp.

    Read more on G2
  • Jessica Szekalski

    Owner @ Sunflower MediSpa

    Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!

    Read more on Trustpilot
  • Ronald Savage

    Founder @ Greenworks Realty

    I have used many tools over the last 5 years to communicate with my customers over SMS and Clerk has been, by far, the fastest and easiest way to get setup. In no more than 5 minutes I had a phone number connected to a Salesforce channel and was communicating seamlessly with customers.

    Read more on Trustpilot
  • Trustpilot reviews

    4.8 out of 5 based on 127 reviews

     G2 reviews

    4.9 out of 5 based on 108 reviews

Connect your existing applications.

We've built native integrations into the leading applications such as Slack, Microsoft Teams, and Salesforce. Get verification codes using our non-voip numbers, and leverage the power of SMS wherever your team lives

  • Slack SMS
    Slack SMS

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Teams SMS
    Microsoft Teams SMS

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • 2FA Authentication
    2FA Authentication

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Salesforce SMS
    Salesforce SMS

    Send and receive text messages with your existing contacts, leads natively in Salesforce

    Learn more
  • Slack
    Slack

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Teams
    Microsoft Teams

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • Shopify
    Shopify

    Use SMS to send promotions, remind about abandoned carts, and distribute coupons to customers.

    Learn more
  • Global Relay
    Global Relay

    Sync your messages with the leading compliance provider, Global Relay, to ensure regulatory compliance.

    Learn more
  • Microsoft Purview
    Microsoft Purview

    Automatically export your conversation logs for automatic discovery and audit purposes.

    Learn more
  • Smarsh
    Smarsh

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Azure Storage
    Azure Storage

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Salesforce
    Salesforce

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Outlook
    Microsoft Outlook

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • Hubspot
    Hubspot

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Microsoft Dynamics
    Microsoft Dynamics

    Receive your account verification codes easily, and securely from all online services

    Learn more
See all integrations

Related Blog Posts

See what our customers are saying about Clerk Chat

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Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

  • Yes, Clerk Chat turns your current landline into a textable phone number, allowing you to leverage call center text messaging without changing your number.
  • SMS offers a convenient way for customers to reach out to call centers. It allows for quick inquiries, updates, and support, without the need to wait on hold or navigate through automated phone menus. Clerk Chat also offers an AI Assistant to be used as a support agent, which responds on-time with personalized, accurate, brand-aligned messaging.
  • Yes, and call centers can utilize automated SMS, which reduces manual workload for agents. Clerk Chat allows you to send appointment confirmations, reminders, and follow-ups via SMS, reducing no-shows and improving overall efficiency in your call center SMS communication.
  • Clerk Chat is compliant with SMS regulations and provides specifics on SMS compliance. It is a secure messaging platform that protects customers' data and ensures safe delivery of account verification codes, making it ideal for contact center SMS communication.
  • Yes, Clerk Chat supports modern messaging on all major VoIP platforms, including RingCentral, Microsoft Teams, and Twilio. It also connects to your CRM or other data warehouse.
  • Clerk Chat provides in-depth analytics that allow you to analyze conversations and measure the performance of your call center text messaging campaigns, driving continuous improvement in your call center operations.
  • Yes, Clerk Chat allows you to customize contacts with properties, compliance, cohorts, and integrations for better organization, enabling quick access to relevant customer information and enhancing your communication.
  • Yes, Clerk Chat offers features such as scheduling messages, using snippets, attaching files, and managing contacts, all tailored for efficient call center SMS communication and improved business interactions.

Book a demo

Join us for a 1 on 1 demo with our team where we'll dive into your use case and show you what Clerk can do.

Text Us - (888) 572-5375

Talk to a real customer success specialist, respond in less than 90 seconds from 8:00 am to 6:00 pm EST.

"Conversational messaging is transforming the way companies engage with customers. Start creating personalized concierge-style conversations today."

Alexander Haque

Alexander Haque

Co-Founder at Clerk Chat

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