Simplify Support via SMS Customer Service
Clerk Chat’s SMS customer service platform speeds up communication, boosting response times, cutting wait times, and enhancing overall customer satisfaction
Quick Inquiries
Instant Updates
No Hold Times
Personalized Responses
Unlock the power of SMS - boost customer interactions with swift, personalized messaging that leaves a lasting impact
Maximize Efficiency with an SMS Customer Service Platform
Get startedBring Your Own Carrier
With Clerk Chat, keep your existing carrier while upgrading to an advanced SMS customer service platform. Seamlessly transition into messaging.
This ensures you can leverage your current phone system without the hassle of switching providers, perfect for enhancing SMS customer service.
Get startedSeamless Integrations
Our platform connects with SMS for customer service tools you already use, from Microsoft Teams and Zoom, to Hubspot, ensuring a smooth workflow.
Boost productivity with key integrations that align with SMS for customer service, creating a unified communication experience.
Get startedSmart AI Responses
Automate customer responses using AI SMS technology. Our system reduces human agent load and personalizes every message.
By utilizing AI SMS, your business can enhance response times and customer satisfaction, ensuring a personalized experience every time.
Get startedWorkflow Automation
Automate scheduling and follow-ups with SMS for business customer service. No more missed messages—everything flows efficiently.
With Clerk Chat, optimize your SMS for customer service workflows, freeing up time for higher-priority tasks while staying responsive.
Get startedTexting Compliance
Stay compliant with SMS regulations using our SMS compliance features, which include Global Relay and Smarsh integrations.
Compliance is critical in customer service text messaging, and Clerk Chat ensures all communications remain secure and reliable.
Get startedGroup Texting Power
Engage customers with group texting for announcements or mass updates—reach multiple recipients in seconds.
With 2-way text messaging and group texting, Clerk Chat lets you manage bulk communications effortlessly while maintaining personalization.
Seamless Integrations for SMS for Customer Service
Instant, direct communication improves response times and enhances customer satisfaction.
Schedule messages effortlessly, ensuring timely updates and seamless customer follow-ups.
Smart AI replies reduce agent workload while delivering personalized, accurate responses.
Enable quick responses by automating customer inquiries with predefined keyword triggers.
Sync your SMS conversations with HubSpot for streamlined CRM management.
Bring SMS into your workflow with Microsoft Teams integration.
Connect Zoom with SMS for effortless communication and collaboration.
Ensure secure, compliant messaging with Global Relay integration.
Quick Registration
Sign up in just 2 minutes to get started.
Easy Company Setup
Register your company with our automated flow.
Activate Your Number
Link your existing number with a few clicks.
Start Texting
Begin messaging your clients instantly.
Master Customer Service Texting with Our Guides
Read all about our commitment to security, industry-leading integrations, and how we're building trust and partnerships to support your customer service communications.
Find the Right Plan
Designed for every stage of your journey. Start today, no credit card required.
- Free
$ 0
seat / mo
Notes:
All features unlocked
- Starter
$ 9.99
seat / mo
Notes:
-
Essential features
- Professional
$ 19.99
seat / mo
Notes:
-
All features unlocked
- Enterprise
Custom
seat / mo
Notes:
-
Dedicated account manager
Not Sure Which Plan Will Fit Your Business?
Talk to our sales.
Helpful answers
We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.
If you want to use our customer service SMS software, go to our website and click on the 'Sign Up' button. You'll be asked to provide your business email and create an account. Once you've completed the registration process, you can start using the texting tool for your customer service immediately. In case you need any help with the setup or have any queries, our support team is always available to assist you.
Of course! Our SMS support tool is specifically designed for seamless integration with most primary customer service platforms. You can connect to it using either our API or through one of our pre-built integrations. This approach allows you to manage all your customer interactions efficiently (including SMS) and ensures they are centralized in one place. If you require specific instructions on integrating our tool with your platform, kindly refer to our Help Center or reach out to our support team for assistance.
Our customer service text messaging tool is a highly adaptable platform that allows you to send a wide range of message types to your customers. Whether you need to communicate order updates, appointment reminders, promotional alerts, feedback requests, support queries, account notifications, FAQs, or emergency alerts, our tool has got you covered. You have complete control over the content of these messages and can easily tailor them to match your brand's tone of voice and your customer's unique preferences and needs. With our customer service texting tool, you can deliver personalized, timely, and relevant messages that enhance your customers' experience and improve their engagement with your brand.
Our plans offer different messaging limits that cater to various business sizes and needs. If you exceed your plan's limit, you can effortlessly upgrade your account. For comprehensive information on our plans and pricing, please visit our pricing page or get in touch with our sales team.
Ensuring compliance is our utmost priority. Our SMS customer service software is designed to comply with major security organizations such as SOC 2 Type 2. We provide features like opt-in and opt-out mechanisms, data encryption at rest and in transit, and secure storage to help you maintain your messaging practices following these regulations.
Personalization is an important feature of our tool. With the use of customer data such as names, past purchase history, and preferences, you can provide more personalized text messaging for customer service and make your communication more engaging and relevant. Our platform provides easy-to-use templates and dynamic fields to help you with personalization.
Our service SMS for customer platform provides you with an analytics dashboard to help you keep track of your usage.
We provide comprehensive support to help you make the most of our tool. Our customer support team is available to assist you with queries via email, phone, and live chat. Moreover, our Help Center is equipped with guides, tutorials, and FAQs to help you navigate and leverage the full potential of our tool.
