Clerk Chat Clerk Chat

Your Dispatch Center That Never Sleeps

Voice or messaging, 24/7. No missed updates. No missed leads. Drivers, dispatchers, and customers, all on the same page.

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  • 2nd Address
  • FranklinStreet
  • Itv
  • Hudson PRO
  • Zipcar
  • Visasq Coleman
  • Choreo
  • Canva
  • Girl Scouts
  • SHI

Integrations

Connects with your existing dispatch stack

Sync seamlessly with the tools your team already uses and loves daily.

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  • Genesys

    Connect Clerk Chat to Genesys for SMS, RCS, AI voice calls, and CRM syncing — all from your existing number.

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  • Hubspot

    HubSpot is an integrated customer platform that aligns marketing, sales, service, CMS, and operations.

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  • Salesforce

    The fastest growing calling platform in the world. Add super-powers to your Teams calling numbers.

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  • Choreo’s approach to keeping client communication compliant with Clerk Chat

      “We’re messaging more efficiently, but more importantly, we’re sending those messages with confidence, because we know we can stand behind every communication from a compliance standpoint.”

      Read case study

    • CMS achieves 92% automation in lead qualification with Clerk Chat AI

      • 92%

        Lead Qualification

      • < 5 sec

        Response Times

      “Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”

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    • How Clerk Chat’s own AI agent deflected 93% of support

      • 93%

        Deflection Rate

      • +50%

        Faster Resolution

      “Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”

      Alexander Haque Co-Founder at Clerk Chat

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    • Concierge auto service transforms lead qualification with Clerk Chat

      • +25%

        Qualified leads

      • 1000+

        AI messages sent daily

      • 100+

        CRM updates made by AI daily

      “By introducing Clerk Chat AI into our business we've completely transformed our communication with leads, leading to more conversations with qualified leads, and increased sales in our first month with Clerk Chat”

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    • How Audiology Island stays connected with patients

      • +20%

        Staff efficiency

      • 15K+

        Total messages sent

      • +30%

        Increase in appointments

      “Our patients and families are busy. Being able to communicate with everyone through text messaging has been critical.It allows us to be more responsive to patient needs and provide a higher level of personalized care.”

      Stella Fulman Co-Founder at Audiology Island

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    Trust & compliance

    Enterprise-grade protection

    There’s a right way to engage your customers - and it starts with trust.

    • Branded Messaging

      Branded Messaging

      With RCS, your business logo, colors, and name appear on every text - customers know it's really you, not a scammer.

    • Secure data handling

      Secure data handling

      GPS locations, customer photos, and payment details stay encrypted end-to-end. SOC 2 Type II certified for your peace of mind.

    • Verified business identity

      Verified business identity

      Your brand is registered and verified with major carriers—no more missed calls from customers who don't recognize your number.

    RCS Incoming call

    Built for dispatch. Proven in the field.

    Handle service requests, route technicians, and collect payments on channels your customers actually use - text and voice.

    • Omnichannel dispatch center

      Omnichannel dispatch center

      Accept job requests via SMS, RCS, WhatsApp, and Voice - capture every service call, even after hours. Never lose revenue to competitors when your dispatchers are off-duty.

    • Call Overflow Management

      Call Overflow Management

      AI automatically handles call surges during major incidents, disasters, or peak periods, ensuring no emergency calls go to voicemail when human dispatchers are overwhelmed.

    • Multi-Language Real-Time Translation

      Multi-Language Real-Time Translation

      Instant translation of calls in 200+ languages with live transcription, ensuring dispatchers can assist non-English speakers during critical situations without delay.

    • Automated Status Updates

      Automated Status Updates

      Real-time SMS notifications sent to callers when units are dispatched, en route, delayed, or arriving on scene, reducing callback volume and dispatcher workload.

    • 24/7 AI Dispatch Agents

      24/7 AI Dispatch Agents

      Human-like AI agents handle calls, and incident documentation around the clock—ensuring your dispatch center never misses critical calls during shift changes, or overnight hours.

    • Caller Location Verification

      Caller Location Verification

      Automated GPS confirmation and address validation through SMS, ensuring responders reach the exact emergency location even when callers are disoriented or in unfamiliar areas.

    Get your dispatch center running in 48 hours

    See why leading dispatch companies trust Clerk Chat to handle their after-hours calls.

    Read our guides

    Everything you need to scale your dispatch operations

    Practical guides, industry insights, and proven strategies to reduce dispatch costs while delighting customers across SMS, voice, and messaging.

    Security & Compliance you can trust

    Protect your business communications with Clerk Chat’s secure, compliant platform. We make it simple to stay on top of industry standards without sacrificing ease of use.

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    • Data Privacy Guaranteed

      Data Privacy Guaranteed

      Worried about data security and privacy when it comes to AI? We have you covered. Your data is never trained on or shared.

    • HIPAA Compliant

      HIPAA Compliant

      Every message, call, and AI interaction meets the highest standards for patient privacy and data security.

    • SOC2 Type II Certified

      SOC2 Type II Certified

      Benefit from opt-in/opt-out functionality, and seamless integration with SOC 2 Type II-certified protocols for reliable security across every interaction.

    FAQ

    Have questions? We've got answers.

    Find what you need quickly and clearly with our most frequently asked questions.