Drive Conversions with SMS for eCommerce
Deliver personalized offers, recover abandoned carts, and drive repeat purchases with instant, effective SMS for eCommerce.
Use cases
Level up your ecommerce texting strategy - turn every text into a sale.
Abandoned cart recovery
"Hi [Name]! Looks like you left something in your cart. Complete your purchase in the next 24 hours and enjoy 10% off! [Link]"
Flash sales & exclusive deals
"Limited-time offer! Get 20% off sitewide for the next 3 hours only. Shop now: [Link]"
Order updates & shipping notifications
"Good news, [Name]! Your order #[12345] has shipped. Track your package here: [Link]."
AI Agentic Workflows
Read all about our commitment to security, industry-leading integrations, and how we're building trust and partnerships to support your restaurant communications.
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FAQ FlowAnswering FAQs is repetitive and time-consuming, taking away from high-value tasks. At the same time, leaving common questions unanswered can frustrate potential customers and lead to lost revenue. The FAQ AI Agent eliminates this challenge by instantly responding to frequently asked questions, ensuring customers get the information they need without delays.
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Follow UpFollow-ups are key to driving sales. This AI Agent automates the process by sending personalized, timely messages based on conversation history. Simply set a follow-up schedule, define any messaging preferences, and let AI take over.
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QualificationThe Qualification AI Agent instantly reaches out to new leads, asks the right qualifying questions, and filters out unqualified prospects. It engages in a conversational way, extracts key details, and seamlessly hands off the right leads to your sales team.
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Qualification + Follow UpThis is an AI agent that asks 3 qualifying questions to your top of funnel leads. If they drop off at any point during this qualification sequence, up to 3 follow ups are sent to the lead to engage them and finish the qualification sequence.
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Unlock growth with SMS service for eCommerce
Seamless integrations
Clerk Chat integrates effortlessly with Shopify, enhancing your eCommerce texting capabilities and streamlining your workflows.
Connect with Global Relay and Smarsh to maintain SMS compliance, ensuring your eCommerce operations remain secure and efficient.
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Automated workflows
Automate your eCommerce SMS marketing with intelligent workflows, ensuring timely and relevant communications reach your customers.
Save valuable time by automating SMS for business tasks, boosting your efficiency and allowing your team to focus on growth.
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Personalized messaging
Deliver personalized SMS marketing messages that resonate with each customer’s unique preferences and shopping behaviors.
Enhance your eCommerce texting by tailoring communications, increasing engagement and fostering stronger customer relationships.
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Custom cohorts
Create customizable contact groups to effectively target specific customer segments with your eCommerce SMS marketing strategies.
Leverage group texting to send targeted campaigns, maximizing the impact of your marketing efforts and driving higher conversions.
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In-depth analytics
Analyze your eCommerce SMS marketing performance with comprehensive analytics tools, providing valuable insights into campaign success.
Use data-driven decisions to refine your SMS for eCommerce strategies, continuously improving customer engagement and ROI.
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Compliance assured
Ensure your SMS for eCommerce campaigns adhere to all regulatory standards, providing secure and reliable messaging solutions.
Our platform guarantees compliance, protecting both your business and your customers’ data integrity with robust security measures.
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Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
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Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
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Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
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#ScheduleDemo
Instant, secure, 1:1 and multiplayer messaging. No APIs, no developers, no fuss.
This ensures that customers receive swift responses, while also preventing any team member from becoming overwhelmed.
Order Confirmation: "Thank you for your order, [Customer Name]! Your order #[Order Number] has been confirmed. We will notify you once it's shipped. Need help? Reply 'SUPPORT'."
Shipping Update: "Good news, [Customer Name]! Your order #[Order Number] is on its way and will arrive by [Date]. Track your package here: [Tracking Link]."
Abandoned Cart Reminder: "Hi [Customer Name], you left some items in your cart. Complete your purchase now and enjoy free shipping! Shop now: [Link]."
Customer Feedback Request: "We value your feedback, [Customer Name]! Please let us know how we did by completing this quick survey: [Survey Link]. Your input helps us serve you better."
Exclusive Promotion: "Exclusive Offer for You, [Customer Name]! Get [Discount]% off your next purchase with code [Code]. Offer valid until [Date]. Shop now: [Link]."
Account Update: "Hi [Customer Name], there’s been a recent update to your account. To review the changes, please visit: [Link]. If you didn’t request this, reply 'HELP'."
New Product Alert: "Don’t miss out, [Customer Name]! Our new [Product Name] is now available. Shop now: [Link]. We look forward to your purchase!"
Subscription Renewal: "Hi [Customer Name], your subscription to [Service Name] is up for renewal on [Date]. To renew or make changes, visit: [Link]. Questions? Reply 'HELP'."
Master ecommerce growth with powerful texting strategies
Explore expert tips, customer success stories, and actionable guides to maximize your ROI.
SMS Marketing: The Ultimate Guide for Businesses
Learn all about the benefits of SMS Marketing and discover how to implement the most impactful campaigns to increase customer loyalty and conversions with Clerk Chat.
Read the Article
September 16, 2024
B2B SMS Marketing Strategies, Benefits, and Best Practices
Learn how to use B2B SMS marketing tactics to increase your market share, generate and nurture leads, and increase sales with this comprehensive Clerk Chat guide.
Read the Article
November 18, 2024
What is Conversational Commerce, and How Can It Benefit Your Business?
What is conversational commerce, how will it benefit your brand, and how do you design the right conversational shopping strategy? Find out with Clerk Chat.
Read the Article
October 10, 2024
Clerk ChatCustomer stories
Transportation
“Text messaging is something we wanted to do for a long time. Clerk was the perfect solution. We use it for ride reminders, dispatch communication, and scheduling. It's really helped our workflow.”
Aaron Stahl - Operations, Wexexpress
“Clerk helped us align with our mission of getting things done timely and well and giving our clients that first class service they come to us for.”
Jennifer Bennett - Founder, Get Desky
“Our efficiency increased. Our booking rate increased. Our closing rate increased. Integrating different software at one time turned out to be a lightbulb moment.”
Kardo Creative
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FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Clerk Chat is a state-of-the-art service that empowers online retailers to establish instant and personalized SMS eCommerce communication. Our innovative platform facilitates seamless customer support, targeted promotional messaging, timely order updates, and customized shopping experiences delivered to customers' mobile devices. With Clerk Chat, retailers can effortlessly engage with their customers in real time, build lasting relationships, and drive business growth.
Clerk Chat enhances customer engagement and loyalty. You can gather valuable feedback to improve customer satisfaction, reward customers with early access to sales, and make personalized product recommendations. The interaction from eCommerce texting builds a sense of community by engaging customers. Provide customers with immediate answers, real-time order updates, and access to exclusive promotions without leaving the comfort of their own messaging app.
Clerk Chat’s intuitive design enables it to integrate seamlessly with many eCommerce platforms. Our user-friendly integration tools and dedicated support team ensure a hassle-free setup process, allowing you to begin engaging with your customers immediately via SMS for eCommerce.
Security is a top priority at Clerk Chat. We have implemented robust security measures designed to protect your customers' data from unauthorized access, hacking attempts, and data breaches. Our platform fully complies with the latest privacy laws and regulations, and is SOC 2 Type 2 certified.
Clerk Chat is a fantastic tool that offers you complete control over your SMS for eCommerce. With Clerk Chat, you can personalize your responses to fit your customers' preferences and behavior. You can create automated replies for frequently asked questions or promote your products in ways that are tailored to specific customer segments. Clerk Chat’s customization options are virtually limitless, so you can create messaging that feels unique and authentic to your business.
Clerk Chat is a versatile eCommerce SMS platform that enables you to send your customers a wide range of messages. Some popular examples include order confirmations, shipping updates, abandoned cart reminders, flash sales, new customer welcome messages, special occasion promotions, product launches, and restocks. With Clerk Chat, you can ensure your customers are always informed, engaged, and satisfied with your brand.
Yes! You’ll see a direct return on your investment from increased sales and customer engagement. Clerk Chat is an excellent SMS service for eCommerce that can help you boost sales with targeted promotions, abandoned cart recovery campaigns, and exclusive offers. By doing so, you can increase customer satisfaction and encourage repeat business, which ultimately leads to a boost in your sales.
Starting with Clerk Chat is a breeze. All you need to do is visit our website and sign up. Our team is available to answer questions and assist you as needed. You can customize your SMS for eCommerce preferences, add team members, and assign inboxes and roles.
