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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

SMS for eCommerce Service

Clerk Chat is an eCommerce texting service designed to connect online retailers with their customers through personalized and instant messaging. Our platform provides real-time support, updates, and promotions directly to your customers' mobile devices, resulting in an unparalleled shopping experience.

Connect with your customers to stand out amongst the competitive online marketplace.

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Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

Transform Your eCommerce SMS Experience with Personalized Texting Services

Boost sales, increase customer engagement, and improve communication.

  • Order Confirmations

    Tyler Adams 3:30 PM

    “Thanks for your order, Emily! Your order #12345 has been confirmed and will be on its way soon. Check details here: [Link]”

  • Shipping Updates

    Ava Carter 1:45 PM

    “Good news, Robert! Your package is on its way. Track your order #12345 here: [Tracking Link]”

  • Exclusive Promotions

    Logan Mitchell 5:00 PM

    “VIP Offer: Get 20% off your next purchase with code VIP20. Valid until [date]. Don't miss out: [Link]”

Why Choose Clerk Chat for your eCommerce SMS marketing?

This user-friendly SMS eCommerce Service offers seamless integrations, powerful features, and expert support.

  • Group SMS

    Blast your message across the crowd! Perfect for instant buzz, saving you time while amplifying your reach

  • AI Assistant

    Engage with the charm of AI: instant, smart replies that keep your customers hooked and happy

  • Message Threads

    Never lose track again. Fluid conversations that keep you connected and your customers engaged

  • Custom Signatures

    Make every message uniquely yours with custom signatures. Boost your brand with every send

  • Schedule Messages

    Hit the right moment! Schedule your messages for maximum impact and never miss a beat

  • Instant Number Activation

    Instantly message-enable your current numbers. Compatible with top VoIP services. Call as usual, chat better

See all Features

Customers Love Clerk Chat

See what our customers are saying about Clerk Chat

  • Jeff Gelwix

    President @ Sonic Drive-in

    Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.

    Read more on Trustpilot
  • Stella Fulman

    Doctor of Audiology @ Audiology Island

    Clerk has revolutionized how our office communicates with patients. Our patients have given us great feedback on how easy communication has become with our staff. We’ve always prided ourselves on being industry leaders for hearing treatment; now, we can be industry leaders for technology, too.

    Read more on Trustpilot
  • James Patrick

    Co-Founder @ Clayton Asset Group

    What sets Clerk Chat apart is its robust compliance features, which enable us to maintain the highest standards of data security and regulatory adherence. We can confidently recommend Clerk Chat to any financial institution seeking a reliable and compliant solution for text messaging and WhatsApp.

    Read more on G2
  • Jessica Szekalski

    Owner @ Sunflower MediSpa

    Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!

    Read more on Trustpilot
  • Ronald Savage

    Founder @ Greenworks Realty

    I have used many tools over the last 5 years to communicate with my customers over SMS and Clerk has been, by far, the fastest and easiest way to get setup. In no more than 5 minutes I had a phone number connected to a Salesforce channel and was communicating seamlessly with customers.

    Read more on Trustpilot
  • Trustpilot reviews

    4.8 out of 5 based on 127 reviews

     G2 reviews

    4.9 out of 5 based on 108 reviews

Connect your existing applications.

We've built native integrations into the leading applications such as Slack, Microsoft Teams, and Salesforce. Get verification codes using our non-voip numbers, and leverage the power of SMS wherever your team lives

  • Slack SMS
    Slack SMS

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Teams SMS
    Microsoft Teams SMS

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • 2FA Authentication
    2FA Authentication

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Salesforce SMS
    Salesforce SMS

    Send and receive text messages with your existing contacts, leads natively in Salesforce

    Learn more
  • Slack
    Slack

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Teams
    Microsoft Teams

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • Shopify
    Shopify

    Use SMS to send promotions, remind about abandoned carts, and distribute coupons to customers.

    Learn more
  • Global Relay
    Global Relay

    Sync your messages with the leading compliance provider, Global Relay, to ensure regulatory compliance.

    Learn more
  • Microsoft Purview
    Microsoft Purview

    Automatically export your conversation logs for automatic discovery and audit purposes.

    Learn more
  • Smarsh
    Smarsh

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Azure Storage
    Azure Storage

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Salesforce
    Salesforce

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Outlook
    Microsoft Outlook

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • Hubspot
    Hubspot

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Microsoft Dynamics
    Microsoft Dynamics

    Receive your account verification codes easily, and securely from all online services

    Learn more
See all integrations

Related Blog Posts

See what our customers are saying about Clerk Chat

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Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

  • Clerk Chat is a state-of-the-art service that empowers online retailers to establish instant and personalized SMS eCommerce communication. Our innovative platform facilitates seamless customer support, targeted promotional messaging, timely order updates, and customized shopping experiences delivered to customers' mobile devices. With Clerk Chat, retailers can effortlessly engage with their customers in real time, build lasting relationships, and drive business growth.
  • Clerk Chat enhances customer engagement and loyalty. You can gather valuable feedback to improve customer satisfaction, reward customers with early access to sales, and make personalized product recommendations. The interaction from eCommerce texting builds a sense of community by engaging customers. Provide customers with immediate answers, real-time order updates, and access to exclusive promotions without leaving the comfort of their own messaging app.
  • Clerk Chat’s intuitive design enables it to integrate seamlessly with many eCommerce platforms. Our user-friendly integration tools and dedicated support team ensure a hassle-free setup process, allowing you to begin engaging with your customers immediately via SMS for eCommerce.
  • Security is a top priority at Clerk Chat. We have implemented robust security measures designed to protect your customers' data from unauthorized access, hacking attempts, and data breaches. Our platform fully complies with the latest privacy laws and regulations, and is SOC 2 Type 2 certified.
  • Clerk Chat is a fantastic tool that offers you complete control over your SMS for eCommerce. With Clerk Chat, you can personalize your responses to fit your customers' preferences and behavior. You can create automated replies for frequently asked questions or promote your products in ways that are tailored to specific customer segments. Clerk Chat’s customization options are virtually limitless, so you can create messaging that feels unique and authentic to your business.
  • Clerk Chat is a versatile eCommerce SMS platform that enables you to send your customers a wide range of messages. Some popular examples include order confirmations, shipping updates, abandoned cart reminders, flash sales, new customer welcome messages, special occasion promotions, product launches, and restocks. With Clerk Chat, you can ensure your customers are always informed, engaged, and satisfied with your brand.
  • Yes! You’ll see a direct return on your investment from increased sales and customer engagement. Clerk Chat is an excellent SMS service for eCommerce that can help you boost sales with targeted promotions, abandoned cart recovery campaigns, and exclusive offers. By doing so, you can increase customer satisfaction and encourage repeat business, which ultimately leads to a boost in your sales.
  • Starting with Clerk Chat is a breeze. All you need to do is visit our website and sign up. Our team is available to answer questions and assist you as needed. You can customize your SMS for eCommerce preferences, add team members, and assign inboxes and roles.

Book a demo

Join us for a 1 on 1 demo with our team where we'll dive into your use case and show you what Clerk can do.

Text Us - (888) 572-5375

Talk to a real customer success specialist, respond in less than 90 seconds from 8:00 am to 6:00 pm EST.

"Conversational messaging is transforming the way companies engage with customers. Start creating personalized concierge-style conversations today."

Alexander Haque

Alexander Haque

Co-Founder at Clerk Chat

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