Text Messaging for Plumbing Pros
Stop missing emergency calls. Our business text messaging solution for plumbing contractors converts midnight leaks into morning appointments, automatically.
Plumbing texts that book jobs
Watch how successful plumbers handle emergencies, schedule service calls, and grow recurring revenue through smart automation.
Emergency leak response
«Emergency received! First: Turn off the water valve under your sink (turn clockwise). Reply DONE when complete, or HELP if you can't find it.»
Routine service scheduling
«Hi [Name], this is ABC Plumbing following up on your water heater inquiry. Your 15-year-old unit likely needs replacement soon. Free inspection available this week?»
Preventive maintenance sales
«[Name], glad we cleared your main drain yesterday! Did you know most backups are preventable? Our annual plan ($299) includes 2 drain cleanings. Interested?»
AI Agentic Workflows
Read all about our commitment to security, industry-leading integrations, and how we're building trust and partnerships to support your restaurant communications.
View all templates
Featured
FAQ FlowAnswering FAQs is repetitive and time-consuming, taking away from high-value tasks. At the same time, leaving common questions unanswered can frustrate potential customers and lead to lost revenue. The FAQ AI Agent eliminates this challenge by instantly responding to frequently asked questions, ensuring customers get the information they need without delays.
View-
Featured
Follow UpFollow-ups are key to driving sales. This AI Agent automates the process by sending personalized, timely messages based on conversation history. Simply set a follow-up schedule, define any messaging preferences, and let AI take over.
View -
Featured
QualificationThe Qualification AI Agent instantly reaches out to new leads, asks the right qualifying questions, and filters out unqualified prospects. It engages in a conversational way, extracts key details, and seamlessly hands off the right leads to your sales team.
View -
Featured
Qualification + Follow UpThis is an AI agent that asks 3 qualifying questions to your top of funnel leads. If they drop off at any point during this qualification sequence, up to 3 follow ups are sent to the lead to engage them and finish the qualification sequence.
View
Smart plumbing text messaging solutions
Emergency response
Answer burst pipe panics instantly, even at 3 AM. Automated texts calm customers while dispatching your on-call plumber immediately.
Your texting service for plumbing prioritizes true emergencies. The AI distinguishes dripping faucets from flooding basements, routing calls intelligently.
Get started
Schedule control
Book appointments without phone tennis. Your SMS marketing platform for plumbing fills tomorrow's route while you're unclogging today's drains perfectly.
Automatic confirmations reduce no-shows by 70%. Customers get text reminders with your plumber's name and arrival window, building trust before arrival.
Get started
Invoice payment
Transform pending invoices into instant payments. This business text messaging solution for plumbing sends payment links right after service completion.
No more 'check's in the mail' excuses. Our text messaging for plumbing includes secure payment processing that gets you paid same-day.
Get started
Service agreements
Sell maintenance plans through automated follow-ups. AI text messaging reminds customers about water heater flushes and drain cleanings year-round automatically.
Convert one-time fixes into recurring revenue. Your field services communication system tracks service history and suggests upgrades at perfect moments.
Get started
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
Read more on G2
Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
#ScheduleDemo
Instant, secure, 1:1 and multiplayer messaging. No APIs, no developers, no fuss.
This ensures that customers receive swift responses, while also preventing any team member from becoming overwhelmed.
Emergency First Response: Emergency text received! While we dispatch help: 1) Turn off main water valve 2) Document damage with photos 3) Move valuables. ETA in next message.
Appointment Confirmation: [Name], your plumbing appointment is confirmed for [Date] between [Time]. Mike will text when heading your way. Need to reschedule? Reply CHANGE.
Running Late Notice: Hi [Name], Mike is finishing an emergency repair and running 30 minutes behind. New arrival: [Time]. Sorry for the delay! Reply OK to confirm.
Arrival Alert: [Name], Mike from ABC Plumbing will arrive in about 20 minutes. Please make sure someone's home and the work area is accessible. See you soon!
Quote Delivery: Your plumbing repair quote is ready: [Link]. This price is locked for 30 days. Ready to schedule? Reply YES or call with questions.
Payment Request: Thanks for choosing ABC Plumbing! Your invoice ($[Amount]) is ready: [Link]. Pay now and save $25. Questions about today's service? Text back.
Clog Prevention Tip: Monthly tip from ABC Plumbing: Never pour grease down drains! Let it cool and trash it. Preventing clogs today saves emergency calls tomorrow.
Annual Reminder: [Name], time for your annual water heater flush! Extending its life saves $2000+ on replacement. Schedule this week? Reply MON, WED, or SAT.
Service Follow-up: [Name], it's been 48 hours since we fixed your [issue]. Everything still working perfectly? Any concerns? We're just a text away.
Winter Prep Alert: Freeze warning tonight! Protect your pipes: Open cabinet doors, drip faucets, know your shutoff valve location. Need help winterizing? Text HELP.
Plumbing business success strategies
Learn how top plumbing contractors double their service calls, reduce after-hours stress, and build recurring revenue streams using automated text messaging systems.
Benefits and Best Practices for AI in Customer Service
Discover the top benefits of AI in customer service, and learn how to implement an effective, safe, and responsible AI strategy with this comprehensive guide.
Read the Article
November 29, 2024
How to Improve Response Time to Customer: 7 Steps to Faster Support
Learn how to improve response times to customer requests and take your service strategy to the next level, with this comprehensive guide from Clerk Chat.
Read the Article
November 28, 2024
SMS Marketing: The Ultimate Guide for Businesses
Learn all about the benefits of SMS Marketing and discover how to implement the most impactful campaigns to increase customer loyalty and conversions with Clerk Chat.
Read the Article
September 16, 2024
Customers ❤️ Clerk Chat
Case studies
Over 4 billion conversations happen across the leading messaging platforms today. Meet your customers across the channels they prefer, instantly.
How the Los Angeles Rams increased ticket sales by 60% with Clerk Chat’s RCS business messagingClerk Chat partnered with the Los Angeles Rams, Google, and carriers to launch the first U.S. sports marketing campaign using RCS business messaging.
Read Story
How the YMCA of Northern Utah makes family communication easy and accessibleYMCA of Northern Utah keeps parents happy with instant updates — 50+ staff sending 40K messages monthly through one platform.
Read Story
Choreo’s approach to keeping client communication compliant with Clerk ChatChoreo, a wealth management firm, is trusted by more than 7,000 clients across 40+ locations nationwide. With billions in assets under advisement, Choreo’s mission is to support the well-being of its clients, their families, and their communities through proactive financial planning.
Read Story
Find the right plan
Designed for every stage of your journey. Start today, no credit card required.
- Free
$0
user / month
Notes:
All features
- Growth
$9.99
user / month
Notes:
-
Essential features
- Ultimate Popular
$19.99
user / month
Notes:
-
Power features
- Enterprise
Custom
user / month
Notes:
-
Dedicated account manager
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
Instantly - 24/7/365. When a panicked customer texts about a burst pipe at midnight, our AI responds in under 3 seconds with emergency shut-off instructions while simultaneously alerting your on-call plumber. The system triages situations, separating true emergencies from routine requests, so you only get awakened for real flooding situations.
Yes! Clerk Chat integrates seamlessly with ServiceTitan, Housecall Pro, Jobber, and other plumbing industry platforms. Your messages, customer data, and job notes sync automatically. We also work with QuickBooks for invoicing and popular CRMs like Salesforce. Keep your current workflow - just add texting capabilities.
Clerk Chat supports MMS (picture messaging) both ways. Customers can text photos of leaks, broken fixtures, or error codes on their water heaters. You can send back marked-up images showing where shut-off valves are located, or before/after photos of completed work. Visual communication means fewer surprises when your plumber arrives.
Our AI understands plumbing terminology and common issues. It knows the difference between supply lines and drain lines, can discuss tankless versus traditional water heaters, and provides appropriate emergency guidance for various situations. The AI continuously learns from your responses, becoming more aligned with your specific service offerings and pricing over time.
Surprisingly, yes! Even customers 65+ prefer texting for non-emergency plumbing needs. They appreciate written appointment confirmations they can reference, the ability to respond at their convenience, and not having to repeat information. Our plumbing clients report that seniors especially love picture messaging to show plumbing issues clearly.
Every customer interaction is automatically logged and searchable. When Mrs. Johnson texts about her garbage disposal, you instantly see you installed it 11 months ago (still under warranty), plus her entire service history. Set automatic warranty expiration reminders, track service agreement renewals, and maintain complete records for license protection - all through text.
