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HIPAA-compliant messaging for healthcare teams

From patient intake to follow-ups, every message is secure, timely, and connected to your existing workflows.

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  • FranklinStreet
  • Itv
  • Hudson PRO
  • Zipcar
  • Visasq Coleman
  • Choreo
  • Canva
  • Girl Scouts
  • SHI

Integrations

Built for the tools you already use

Clerk Chat connects with Microsoft Teams, your CRM, and your compliance tools, so you can message patients securely without changing platforms or retraining your staff.

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  • Global Relay

    HIPAA and audit compliance for insurance, behavioral health, or finance-adjacent care.

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  • Microsoft Dynamics

    Healthcare systems and provider networks connect to Dynamics 365 for patient relationship management, scheduling, and case tracking.

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  • Salesforce

    Connecting Clerk Chat to a CRM helps your private practice, urgent care group, or specialty clinic automate intake, appointment follow-ups, and ongoing outreach

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  • CMS Achieves 92% Automation in Lead Qualification with Clerk Chat AI

    • 92%

      Lead Qualification

    • < 5 sec

      Response Times

    “Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”

    Read case study

  • How Clerk Chat’s Own AI Agent Deflected 93% of Support

    • 93%

      Deflection Rate

    • +50%

      Faster Resolution

    “Our goal has always been to build something we'd be proud to use ourselves. If our AI couldn't deliver for our team, we'd never expect it to deliver for yours. That's the bar.”

    Alexander Haque Co-Founder at Clerk Chat

    Read case study

  • How Nova Auto Pros automated lead qualification with Clerk Chat

    • +25%

      Qualified leads

    • 750+

      AI messages sent monthly

    • 100+

      CRM updates made by AI daily

    “By introducing Clerk Chat AI into our business we've completely transformed our communication with leads, leading to more conversations with qualified leads, and increased sales in our first month with Clerk Chat”

    Read case study

AI Agents

Always Responsive.
Always Compliant. Always Caring.

Great patient experiences start with timely answers, reliable follow-ups, and a clear record, whether you’re supporting one clinic or an entire network.

  • Every patient message answered

    Every patient message answered

    Whether it’s a new inquiry at 6 PM or a follow-up at 6 AM, AI agents respond instantly over voice or text—providing patients with fast, accurate, and HIPAA-compliant information.

  • Automated follow-ups that feel human

    Automated follow-ups that feel human

    Reminders, reschedules, lab result nudges, and care plan check-ins happen automatically, reducing no-shows and keeping care on track.

  • Audit-ready communication

    Audit-ready communication

    All messages are searchable and exportable so your practice stays aligned, compliant, and prepared for any review.

RCS Incoming call

Features that keep healthcare teams connected and compliant

Clerk Chat brings voice, messaging, follow-ups, and team management into one secure platform—built for healthcare workflows and ready to scale with your practice.

  • HIPAA-Compliance

    HIPAA-Compliance

    Patient privacy is non-negotiable. Send and receive patient communications (voice, SMS, WhatsApp, RCS) while meeting regulatory standards.

  • Multichannel, shared inboxes

    Multichannel, shared inboxes

    Manage SMS, voice, WhatsApp, and RCS in one centralized inbox, with visibility across locations and staff.

  • Number management

    Number management

    Assign dedicated phone numbers to clinics, departments, or staff. Customize inbox settings with AI agents for after-hours replies, routing rules, and away messages.

  • Audit Trail

    Audit Trail

    Automatically log and export all conversations to prepare for HIPAA audits, legal reviews, or internal QA, especially in multi-location or high-risk care settings.

  • Dynamic contact lists

    Dynamic contact lists

    Build contact lists for seasonal outreach, appointment reminders, or follow-up campaigns, automatically updated based on visit history or patient type.

  • Reusable templates

    Reusable templates

    Save and reuse message templates for appointment confirmations, FAQs, check-in instructions, and lab result follow-ups - simple texts or interactive formats.

Book your personalized demo today

Improve patient communication, reduce no-shows, and stay audit-ready - with voice, messaging, and AI agents.

Read our guides

Helpful resources for healthcare communication

Quick reads that help you fix follow-ups, patient messaging, and more.

Security & Compliance you can trust

Protect your business communications with Clerk Chat’s secure, compliant platform. We make it simple to stay on top of industry standards without sacrificing ease of use.

Learn more
  • 10DLC Registration In Under a Week

    10DLC Registration In Under a Week

    Ensure message deliverability with our hassle-free registration process. Get registered in a couple of days, enjoy compliance with all major carriers.

  • Data Privacy Guaranteed

    Data Privacy Guaranteed

    Worried about data security and privacy when it comes to AI? We have you covered. Your data is never trained on or shared.

  • SOC2 Type II Certified

    SOC2 Type II Certified

    Benefit from opt-in/opt-out functionality, and seamless integration with SOC 2 Type II-certified protocols for reliable security across every interaction.

FAQ

Have questions? We've got answers.

Find what you need quickly and clearly with our most frequently asked questions.