Retail SMS Solution

SMS marketing for retail is a powerful tool. Instantly connect with customers, personalize customer experiences, drive sales and loyalty, and improve operational efficiency through conversational messaging.

Your customers are just a text away!

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Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

Tired Of Struggling To Connect With Customers?

Everyone's glued to their phones. That's why using text marketing for retail will increase sales, engage customers, and build brand awareness.

Personalized Promotions
Amelia Brooks 10:30 AM
“Hey Alice, enjoy 20% off on your favorite shoe brand this weekend only! Use code SHOE20 at checkout. Shop now: [link]”
Order Confirmations & Updates
Riley James 2:45 PM
“Thank you for shopping with us, Ben! Your order #12345 has been shipped and is expected to be delivered by March 10. Track your order: [link]”
Loyalty Program Management
Ian Watson 5:00 PM
“Congratulations, Kate! You've earned 500 reward points. Redeem them on your next purchase or save them for exclusive offers: [link]”

Engage. Inform. Convert. SMS for Retail Industry

Discover features that turn retail SMS conversations into sales conversions.

Group SMS
Blast your message across the crowd! Perfect for instant buzz, saving you time while amplifying your reach
AI Assistant
Engage with the charm of AI: instant, smart replies that keep your customers hooked and happy
Message Threads
Never lose track again. Fluid conversations that keep you connected and your customers engaged
Custom Signatures
Make every message uniquely yours with custom signatures. Boost your brand with every send
Schedule Messages
Hit the right moment! Schedule your messages for maximum impact and never miss a beat
Instant Number Activation
Instantly message-enable your current numbers. Compatible with top VoIP services. Call as usual, chat better

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What our users say

See what our customers are saying about Clerk Chat.

Jeff Gelwix
President @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Stella Fulman
CTO @ Audiology Island
Clerk has revolutionized how our office communicates with patients. Our patients have given us great feedback on how easy communication has become with our staff. We’ve always prided ourselves on being industry leaders for hearing treatment; now, we can be industry leaders for technology, too.
Read more on Trustpilot
James Patrick
Co-Founder @ Clayton Asset Group
What sets Clerk Chat apart is its robust compliance features, which enable us to maintain the highest standards of data security and regulatory adherence. We can confidently recommend Clerk Chat to any financial institution seeking a reliable and compliant solution for text messaging and WhatsApp.
Read more on G2
Jessica Szekalski
Owner @ Sunflower MediSpa
Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!
Read more on Trustpilot
Ronald Savage
Founder @ Greenworks Realty
I have used many tools over the last 5 years to communicate with my customers over SMS and Clerk has been, by far, the fastest and easiest way to get setup. In no more than 5 minutes I had a phone number connected to a Salesforce channel and was communicating seamlessly with customers.
Read more on Trustpilot
Trustpilot reviews
4.8 out of 5 based on 127
G2 reviews
4.9 out of 5 based on 108

Connect your existing applications.

We've built native integrations into the leading applications such as Slack, Microsoft Teams, and Salesforce. Get verification codes using our non-voip numbers, and leverage the power of SMS wherever your team lives

Slack SMS
Bring your business phone to Slack and start text messaging your customers in real-time
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Microsoft Teams SMS
Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams
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2FA Authentication
Receive your account verification codes easily, and securely from all online services
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Salesforce SMS
Send and receive text messages with your existing contacts, leads natively in Salesforce
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Slack
Bring your business phone to Slack and start text messaging your customers in real-time
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Microsoft Teams
Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams
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Shopify
Use SMS to send promotions, remind about abandoned carts, and distribute coupons to customers.
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Global Relay
Sync your messages with the leading compliance provider, Global Relay, to ensure regulatory compliance.
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Microsoft Purview
Automatically export your conversation logs for automatic discovery and audit purposes.
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Smarsh
Receive your account verification codes easily, and securely from all online services
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Azure Storage
Receive your account verification codes easily, and securely from all online services
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Salesforce
Bring your business phone to Slack and start text messaging your customers in real-time
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Microsoft Outlook
Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams
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Hubspot
Receive your account verification codes easily, and securely from all online services
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Microsoft Dynamics
Receive your account verification codes easily, and securely from all online services
Learn more

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#FAQ

Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

Retail SMS marketing increases sales and revenue, improves customer service, fosters brand loyalty, and minimizes wasted resources. Reach customers directly and effectively, enhancing your marketing strategies. With Clerk Chat, you can send personalized messages, promotions, and important updates, driving customer engagement and increasing revenue for your retail business.
Yes, Clerk Chat enables retailers to easily send SMS or MMS, making it an ideal platform for text marketing for retail. Share product images, promotional materials, or essential documents with your customers to enhance their shopping experience.
Clerk Chat offers advanced contact management features that allow retailers to customize contacts with properties that could be used for filtering for better organization. This ensures that your retail SMS interactions are well-managed and targeted, leading to improved customer relationships and sales.
Yes, Clerk Chat is compliant with SMS regulations. It is a secure messaging platform that protects customers' data. All subscribers can easily opt-out, ensuring that your retail SMS communication adheres to the necessary guidelines.
Yes, Clerk Chat enables retailers to reduce appointment no-shows by sending automated reminders and confirmations to customers. Streamline your scheduling process and keep customers informed with timely reminders and updates via retail SMS.
Yes, Clerk Chat provides in-depth analytics that allow businesses to track the effectiveness of their retail SMS campaigns. Filter the data by inbox and discover how many outgoing messages have been sent and how many incoming messages have been received.