SMS For Utilities Solution

Timely updates on bills, outages, service restoration, and meter readings with our SMS app for utilities. Two-way texting allows customers to report issues, ask questions, and receive personalized support.

Instant communication, now at your utility's fingertips!

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Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

How Utility Companies Use SMS

Explore how Clerk Chat can redefine your service communication. From real-time customer assistance to efficient internal collaboration, witness the transformative use cases in play.

Outage Notifications and Updates
Samantha Brown 9:30 AM
Hi there! We've detected an outage in your area. Our team is on it and working to restore power ASAP. Stay tuned for updates.
Billing and Payment Reminders
David Thompson 1:45 PM
Friendly reminder: Your utility bill of $75 is due in 3 days. Pay conveniently and securely via our website or app. Need assistance? Just reply!
Compliance Notifications and Updates
Olivia Davis 5:15 PM
Important: New regulations require all customers to update their contact information by [date]. Please verify your details to avoid service interruptions.

Unleashing the Power of Utilities Text Messaging

Unlock the potential of our cutting-edge features tailored to enhance your utility's SMS customer support experience.

Group SMS
Blast your message across the crowd! Perfect for instant buzz, saving you time while amplifying your reach
AI Assistant
Engage with the charm of AI: instant, smart replies that keep your customers hooked and happy
Message Threads
Never lose track again. Fluid conversations that keep you connected and your customers engaged
Custom Signatures
Make every message uniquely yours with custom signatures. Boost your brand with every send
Schedule Messages
Hit the right moment! Schedule your messages for maximum impact and never miss a beat
Instant Number Activation
Instantly message-enable your current numbers. Compatible with top VoIP services. Call as usual, chat better

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What our users say

See what our customers are saying about Clerk Chat.

Jeff Gelwix
President @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Stella Fulman
CTO @ Audiology Island
Clerk has revolutionized how our office communicates with patients. Our patients have given us great feedback on how easy communication has become with our staff. We’ve always prided ourselves on being industry leaders for hearing treatment; now, we can be industry leaders for technology, too.
Read more on Trustpilot
James Patrick
Co-Founder @ Clayton Asset Group
What sets Clerk Chat apart is its robust compliance features, which enable us to maintain the highest standards of data security and regulatory adherence. We can confidently recommend Clerk Chat to any financial institution seeking a reliable and compliant solution for text messaging and WhatsApp.
Read more on G2
Jessica Szekalski
Owner @ Sunflower MediSpa
Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!
Read more on Trustpilot
Ronald Savage
Founder @ Greenworks Realty
I have used many tools over the last 5 years to communicate with my customers over SMS and Clerk has been, by far, the fastest and easiest way to get setup. In no more than 5 minutes I had a phone number connected to a Salesforce channel and was communicating seamlessly with customers.
Read more on Trustpilot
Trustpilot reviews
4.8 out of 5 based on 127
G2 reviews
4.9 out of 5 based on 108

Connect your existing applications.

We've built native integrations into the leading applications such as Slack, Microsoft Teams, and Salesforce. Get verification codes using our non-voip numbers, and leverage the power of SMS wherever your team lives

Slack SMS
Bring your business phone to Slack and start text messaging your customers in real-time
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Microsoft Teams SMS
Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams
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2FA Authentication
Receive your account verification codes easily, and securely from all online services
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Salesforce SMS
Send and receive text messages with your existing contacts, leads natively in Salesforce
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Slack
Bring your business phone to Slack and start text messaging your customers in real-time
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Microsoft Teams
Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams
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Shopify
Use SMS to send promotions, remind about abandoned carts, and distribute coupons to customers.
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Global Relay
Sync your messages with the leading compliance provider, Global Relay, to ensure regulatory compliance.
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Microsoft Purview
Automatically export your conversation logs for automatic discovery and audit purposes.
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Smarsh
Receive your account verification codes easily, and securely from all online services
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Azure Storage
Receive your account verification codes easily, and securely from all online services
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Salesforce
Bring your business phone to Slack and start text messaging your customers in real-time
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Microsoft Outlook
Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams
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Hubspot
Receive your account verification codes easily, and securely from all online services
Learn more
Microsoft Dynamics
Receive your account verification codes easily, and securely from all online services
Learn more

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#FAQ

Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

Clerk Chat is an SMS business texting platform that transforms your landline into a textable phone number. By integrating this sms app for utilities with Microsoft Teams, Slack, Salesforce, or the web app, utility companies can enhance customer support, streamline communication, and improve marketing efforts using sms for utilities.
Yes, Clerk Chat allows you to easily send images, documents, or other files over SMS, making utilities text messaging more efficient and versatile for your customers and internal teams.
Clerk Chat is compliant with SMS regulations and prioritizes data protection. Additionally, Clerk Chat is hosted on AWS, which is FedRAMP authorized, demonstrating its commitment to the highest security standards.
Yes, Clerk Chat offers contact management features that allow you to either manually add contacts, upload a csv file, or connect to a CRM. During this process, you can choose which properties to add or carry over, and contacts are always editable. This helps utility companies keep track of customer information and communication history more effectively.
Clerk Chat enables utility companies to reach customers directly and effectively using SMS. This can enhance your marketing strategies by sending targeted messages about special offers, programs, and reminders. SMS allows for two-way communication. Send helpful tips and promote services in a way that resonates with your customers.
Absolutely! Clerk Chat offers analytics to help you track your SMS communication effectively. You can view the number of outgoing and incoming messages sent, allowing you to gauge overall activity and identify trends. Additionally, our customizable filters let you analyze data by dates, inboxes, or user.