SMS For Utilities Solution

Clerk Chat is an SMS business texting platform that transforms your landline into a textable phone number. By integrating this sms app for utilities with Microsoft Teams, Slack, Salesforce, or the web app, utility companies can enhance customer support, streamline communication, and improve marketing efforts using sms for utilities.

Yes, Clerk Chat allows you to easily send images, documents, or other files over SMS, making utilities text messaging more efficient and versatile for your customers and internal teams.

Clerk Chat is compliant with SMS regulations and prioritizes data protection. Additionally, Clerk Chat is hosted on AWS, which is FedRAMP authorized, demonstrating its commitment to the highest security standards.

Yes, Clerk Chat offers contact management features that allow you to either manually add contacts, upload a csv file, or connect to a CRM. During this process, you can choose which properties to add or carry over, and contacts are always editable. This helps utility companies keep track of customer information and communication history more effectively.

Clerk Chat enables utility companies to reach customers directly and effectively using SMS. This can enhance your marketing strategies by sending targeted messages about special offers, programs, and reminders. SMS allows for two-way communication. Send helpful tips and promote services in a way that resonates with your customers.

Absolutely! Clerk Chat offers analytics to help you track your SMS communication effectively. You can view the number of outgoing and incoming messages sent, allowing you to gauge overall activity and identify trends. Additionally, our customizable filters let you analyze data by dates, inboxes, or user.