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Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

SMS For Utilities Solution

Timely updates on bills, outages, service restoration, and meter readings with our SMS app for utilities. Two-way texting allows customers to report issues, ask questions, and receive personalized support.

Instant communication, now at your utility's fingertips!

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Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most visual and simple way for your team to unlock conversational messaging.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand

How Utility Companies Use SMS

Explore how Clerk Chat can redefine your service communication. From real-time customer assistance to efficient internal collaboration, witness the transformative use cases in play.

  • Outage Notifications and Updates

    Samantha Brown 9:30 AM

    Hi there! We've detected an outage in your area. Our team is on it and working to restore power ASAP. Stay tuned for updates.

  • Billing and Payment Reminders

    David Thompson 1:45 PM

    Friendly reminder: Your utility bill of $75 is due in 3 days. Pay conveniently and securely via our website or app. Need assistance? Just reply!

  • Compliance Notifications and Updates

    Olivia Davis 5:15 PM

    Important: New regulations require all customers to update their contact information by [date]. Please verify your details to avoid service interruptions.

Unleashing the Power of Utilities Text Messaging

Unlock the potential of our cutting-edge features tailored to enhance your utility's SMS customer support experience.

  • Group SMS

    Blast your message across the crowd! Perfect for instant buzz, saving you time while amplifying your reach

  • AI Assistant

    Engage with the charm of AI: instant, smart replies that keep your customers hooked and happy

  • Message Threads

    Never lose track again. Fluid conversations that keep you connected and your customers engaged

  • Custom Signatures

    Make every message uniquely yours with custom signatures. Boost your brand with every send

  • Schedule Messages

    Hit the right moment! Schedule your messages for maximum impact and never miss a beat

  • Instant Number Activation

    Instantly message-enable your current numbers. Compatible with top VoIP services. Call as usual, chat better

See all Features

Customers Love Clerk Chat

See what our customers are saying about Clerk Chat

  • Jeff Gelwix

    President @ Sonic Drive-in

    Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.

    Read more on Trustpilot
  • Stella Fulman

    Doctor of Audiology @ Audiology Island

    Clerk has revolutionized how our office communicates with patients. Our patients have given us great feedback on how easy communication has become with our staff. We’ve always prided ourselves on being industry leaders for hearing treatment; now, we can be industry leaders for technology, too.

    Read more on Trustpilot
  • James Patrick

    Co-Founder @ Clayton Asset Group

    What sets Clerk Chat apart is its robust compliance features, which enable us to maintain the highest standards of data security and regulatory adherence. We can confidently recommend Clerk Chat to any financial institution seeking a reliable and compliant solution for text messaging and WhatsApp.

    Read more on G2
  • Jessica Szekalski

    Owner @ Sunflower MediSpa

    Not only do I LOVE this platform, but the support team is wonderful. A real, and very pleasant person responded quickly when I had a question and worked with me closely to make sure I could accomplish what I was trying to do - even taking the time to do a virtual screenshare meeting with me. Highly recommend!

    Read more on Trustpilot
  • Ronald Savage

    Founder @ Greenworks Realty

    I have used many tools over the last 5 years to communicate with my customers over SMS and Clerk has been, by far, the fastest and easiest way to get setup. In no more than 5 minutes I had a phone number connected to a Salesforce channel and was communicating seamlessly with customers.

    Read more on Trustpilot
  • Trustpilot reviews

    4.8 out of 5 based on 127 reviews

     G2 reviews

    4.9 out of 5 based on 108 reviews

Connect your existing applications.

We've built native integrations into the leading applications such as Slack, Microsoft Teams, and Salesforce. Get verification codes using our non-voip numbers, and leverage the power of SMS wherever your team lives

  • Slack SMS
    Slack SMS

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Teams SMS
    Microsoft Teams SMS

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • 2FA Authentication
    2FA Authentication

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Salesforce SMS
    Salesforce SMS

    Send and receive text messages with your existing contacts, leads natively in Salesforce

    Learn more
  • Slack
    Slack

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Teams
    Microsoft Teams

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • Shopify
    Shopify

    Use SMS to send promotions, remind about abandoned carts, and distribute coupons to customers.

    Learn more
  • Global Relay
    Global Relay

    Sync your messages with the leading compliance provider, Global Relay, to ensure regulatory compliance.

    Learn more
  • Microsoft Purview
    Microsoft Purview

    Automatically export your conversation logs for automatic discovery and audit purposes.

    Learn more
  • Smarsh
    Smarsh

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Azure Storage
    Azure Storage

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Salesforce
    Salesforce

    Bring your business phone to Slack and start text messaging your customers in real-time

    Learn more
  • Microsoft Outlook
    Microsoft Outlook

    Send and receive text messages with your existing contacts, and leads natively in Microsoft Teams

    Learn more
  • Hubspot
    Hubspot

    Receive your account verification codes easily, and securely from all online services

    Learn more
  • Microsoft Dynamics
    Microsoft Dynamics

    Receive your account verification codes easily, and securely from all online services

    Learn more
See all integrations

Related Blog Posts

See what our customers are saying about Clerk Chat

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Helpful answers

We know there's a lot to learn and read about all that Clerk Chat can do. Here are some of the most frequently asked questions.

  • Clerk Chat is an SMS business texting platform that transforms your landline into a textable phone number. By integrating this sms app for utilities with Microsoft Teams, Slack, Salesforce, or the web app, utility companies can enhance customer support, streamline communication, and improve marketing efforts using sms for utilities.
  • Yes, Clerk Chat allows you to easily send images, documents, or other files over SMS, making utilities text messaging more efficient and versatile for your customers and internal teams.
  • Clerk Chat is compliant with SMS regulations and prioritizes data protection. Additionally, Clerk Chat is hosted on AWS, which is FedRAMP authorized, demonstrating its commitment to the highest security standards.
  • Yes, Clerk Chat offers contact management features that allow you to either manually add contacts, upload a csv file, or connect to a CRM. During this process, you can choose which properties to add or carry over, and contacts are always editable. This helps utility companies keep track of customer information and communication history more effectively.
  • Clerk Chat enables utility companies to reach customers directly and effectively using SMS. This can enhance your marketing strategies by sending targeted messages about special offers, programs, and reminders. SMS allows for two-way communication. Send helpful tips and promote services in a way that resonates with your customers.
  • Absolutely! Clerk Chat offers analytics to help you track your SMS communication effectively. You can view the number of outgoing and incoming messages sent, allowing you to gauge overall activity and identify trends. Additionally, our customizable filters let you analyze data by dates, inboxes, or user.

Book a demo

Join us for a 1 on 1 demo with our team where we'll dive into your use case and show you what Clerk can do.

Text Us - (888) 572-5375

Talk to a real customer success specialist, respond in less than 90 seconds from 8:00 am to 6:00 pm EST.

"Conversational messaging is transforming the way companies engage with customers. Start creating personalized concierge-style conversations today."

Alexander Haque

Alexander Haque

Co-Founder at Clerk Chat

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