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Microsoft Teams SMS

Unify calling and texting on your Microsoft Teams number - modern, conversational messaging for every step of the customer journey. Find out why Clerk Chat is Microsoft’s preferred enterprise messaging partner.

Trusted by 1000+ brands on Microsoft Teams

From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand
  • Jeff Gelwix

    President @ Sonic Drive-in

    Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.

    Read more on Trustpilot
  • Cruz M.

    Professional Independent Marketer

    As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.

    Read more on G2
  • Katrina Bogany

    President of Fab Finishes, Inc.

    Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.

    Read more on Trustpilot

Compare

Why businesses prefer Clerk Chat over Microsoft Teams SMS

Clerk Chat gives you more — global reach, MMS, campaigns, and an AI agentic system — all on your Microsoft Teams number.

  • Features

  • Clerk Chat

  • Microsoft Teams

  • # Inducluded SMS

  • Unlimited

  • Pooled via tenant

  • # Phone Numbers

  • Unlimited

  • Up to 49

  • # Channels

  • SMS, MMS, WhatsApp, RCS

  • SMS

  • # Licensing Requirements

  • Teams Phone Standard (lower cost)

  • Teams Calling Plan

  • # Group Messaging

  • Supported

  • Not supported

  • # Scheduled Messages

  • Supported

  • Not supported

  • # International Messaging

  • Supported

  • Not supported

  • # Toll-Free Numbers

  • Supported

  • Not supported

  • # Marketing & Broadcast Messaging

  • Supported

  • Not supported

  • # SMS on Direct Routing

  • Supported

  • Not supported

  • # SMS on Operator Connect

  • Supported

  • Not supported

  • # Opt-in / Opt-out Compliance

  • Supported

  • Not supported

Secure and scalable Microsoft Teams messaging

Unify your communication with compliant, high-volume messaging

  • Bring your own number

    Enable SMS on your existing number—VoIP, toll-free, or mobile, for instance—while keeping your calling provider.

    We work with Operator Connect, Direct Routing, and more.

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  • Conversational AI for support, sales, and marketing

    Our multi-agent AI system collaborates to handle FAQs, follow-ups, lead qualification and more, - and extracts insights from conversations to auto-update your CRM.

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  • Compliance without complexity

    Mitigate liability, simplify audits, and meet regulations with SOC 2 certification, eDiscovery integrations, and an optimized 10DLC registration.

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  • Analytics for calling and messaging

    Filter by time, team, or individual, compare trends, and analyze outgoing vs. incoming messages with easy-to-read line and bar graphs.

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Integrations

Integrate with Microsoft products you already use and love

We are Microsoft’s preferred enterprise messaging partner for a reason: all your contacts, conversations, and data are not only protected but also synced and archived automatically.

  • Microsoft Outlook

    One click to sync. Instantly pull in all your contacts and their key information like birthday, department, role etc.

    Read more
  • Microsoft Dynamics

    Integrate with the leading CRM natively built for Microsoft Teams. Send messages to lists and groups to drive revenue.

    Read more
  • Microsoft Purview

    Easily archive your text message data for compliance and e-discovery. A legal and compliance officer's dream come true.

    Read more
  • SMS

    Activate the most adaptable communication method today.

  • RCS

    A modern messaging protocol that upgrades traditional SMS.

  • WhatsApp

    Customers can find your business and instantly start a conversation.

  • iMessage

    Apple’s native messaging service now available for your business.

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Ask our team

We’ll help you find the perfect solution

Microsoft Teams Operator Connect

With Clerk Chat, your business can quickly establish a direct connection to Microsoft Teams. We enable SMS, WhatsApp, and iMessage functionality with any Operator Connect phone carrier. Don't have one? No need to worry as we have a solution for you.

  • Telstra
  • Orange
  • AT&T
  • Verizon
  • Bandwidth
  • Twilio
  • Intelepeer
  • Telnyx
  • Vodafone
  • RingCentral
  • Symbio
  • Telenor

Read our guides

Explore our Microsoft Teams resources

From setup to strategy, discover how to optimize messaging in Microsoft Teams with the latest expert insights, guides, and best practices

FAQ

Have questions? We've got answers.

Find what you need quickly and clearly with our most frequently asked questions.

“Conversational messaging is transforming the way companies engage with customers. Start creating personalized concierge-style conversations today.”

Alexander Haque Co-Founder at Clerk Chat