Workiz
Clerk Chat Workiz Integration
Empower field service teams by merging Clerk Chat's messaging tools with Workiz's management system, delivering quick customer interactions and streamlined operations for contractors.

Explore integration outcomes
Rapid response times
Combine Clerk Chat's automation with Workiz to send instant job confirmations and updates via SMS, cutting delays in customer queries and boosting satisfaction levels for busy contractors handling multiple sites.
Optimized scheduling flows
Use Clerk Chat within Workiz to automate appointment reminders and on-the-way texts, reducing missed visits and freeing up time for your team to focus on completing more jobs each day.
Enhanced business metrics
Link Clerk Chat analytics to Workiz reports for clear views on communication impacts, enabling contractors to refine strategies, increase repeat work, and drive higher revenue through better efficiency.
Trusted by 1000+ brands on Microsoft Teams
From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.
Jeff Gelwix
President @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
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Cruz M.
Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
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Katrina Bogany
President of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
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FAQ
Frequently asked questions
Find what you need quickly and clearly with our most frequently asked questions.
The Clerk Chat Workiz integration connects directly through shared data flows, allowing messages from Clerk Chat to sync with Workiz jobs and client records. Set it up by linking accounts in the settings panel of both platforms, which takes about 10 minutes. Once active, texts for bookings or updates appear in Workiz dashboards, and responses route back seamlessly. This setup helps contractors manage communications without switching apps, ensuring all team members stay informed on customer interactions. For example, a plumber can text arrival times from Clerk Chat, and Workiz updates the job status automatically, improving coordination and reducing errors in daily operations.
Clerk Chat's AI assistants automate conversations within the Workiz environment, handling routine inquiries like scheduling or status checks via text. The AI learns from past interactions to provide accurate responses, freeing your team for complex tasks. In practice, for a HVAC contractor, AI can confirm appointments or send payment reminders, integrating results back into Workiz for tracking. This leads to fewer manual efforts, quicker resolutions, and consistent service quality. Measure outcomes through combined analytics, showing reduced response times and higher completion rates, which contribute to stronger customer relationships and operational savings over time.
Yes, Clerk Chat supports WhatsApp, RCS, and other channels, all integrable with Workiz for unified messaging. Activate these in Clerk Chat settings, then map them to Workiz client profiles for seamless use. Contractors benefit by reaching customers on preferred platforms, such as sending multimedia job quotes via MMS or WhatsApp. This flexibility increases engagement, as clients respond faster to familiar tools. Track all exchanges in Workiz, gaining insights into channel effectiveness. The result is broader reach, improved conversion from leads to jobs, and a modern communication approach that sets your business apart in competitive field services.
This integration centralizes messaging in Workiz, so contractors handle texts, calls, and automations from one place. For instance, dispatchers send on-site updates via Clerk Chat, which Workiz logs against jobs for easy reference. It eliminates scattered communications, ensuring teams access full histories during service. Focus on outcomes like faster invoicing through text reminders, leading to quicker payments and cash flow gains. Overall, it simplifies coordination between office and field staff, cuts administrative time by up to 30%, and allows scaling operations without adding headcount, directly supporting growth in service-based businesses.
Begin by signing into both Clerk Chat and Workiz accounts. In Workiz, navigate to the integrations tab and select Clerk Chat to authorize access. Clerk Chat then prompts for Workiz credentials to complete the link. No coding required; the process syncs contacts and job data automatically. Test by sending a sample message from Clerk Chat and verifying it in Workiz. For contractors, this means immediate access to features like automated alerts. Monitor initial use to adjust settings, such as response templates, for your specific needs. This quick setup delivers value fast, with measurable improvements in communication speed and team productivity from day one.
Clerk Chat starts at $9.99 per month for basic plans, scaling to $24.99 for advanced features, while Workiz pricing depends on your business size - contact them for details. The integration itself adds no extra fees beyond standard subscriptions. Contractors see ROI through efficiencies, like automating messages to reduce labor costs and increase job bookings. For example, fewer no-shows from reminders can add revenue without new hires. Evaluate your usage to choose plans that fit, focusing on features like AI voice for high-volume operations. This approach ensures cost-effective scaling, with clear returns in customer retention and streamlined processes.