Zoom SMS Integration

Yes. Clerk Chat text-enables your existing Zoom Phone numbers for SMS and MMS. You don't need new numbers or number porting. Your customers can call and text the same business number they already know.

10DLC (10-Digit Long Code) is a registration system required by US carriers for business text messaging. Since February 2025, carriers block SMS from unregistered business numbers. Clerk Chat handles your 10DLC brand and campaign registration so your messages get delivered reliably. This includes registering with The Campaign Registry (TCR) and meeting all carrier compliance requirements.

Zoom Phone offers basic SMS for US and Canadian numbers, but it has limitations including no MMS support for images or media, restricted bulk messaging, and requires separate 10DLC registration. Clerk Chat removes these limitations and adds full SMS, MMS, bulk messaging, campaigns, and API automation on top of your existing Zoom Phone numbers.

Yes. Clerk Chat supports both SMS and MMS in Zoom, so your team can send and receive images, documents, and media files alongside text messages. This goes beyond Zoom's native SMS capabilities which are limited to text-only messages.

You need a Zoom Phone license with an assigned phone number. Clerk Chat works with any Zoom Phone plan - there are no special tier requirements. Text-enable your existing numbers regardless of your specific Zoom Phone subscription.

Yes. With Clerk Chat, you send standard SMS and MMS messages to any mobile phone number. Recipients don't need Zoom or any special app. Messages are delivered as regular text messages to their phone.

Setup is straightforward. Connect your Zoom account to Clerk Chat, select the phone numbers you want to text-enable, and Clerk Chat handles the 10DLC registration. Most teams are sending texts within minutes of connecting. No complex configuration or IT overhead.

Yes. Clerk Chat lets you send bulk SMS and MMS to multiple contacts at once through Zoom. This is ideal for appointment reminders, announcements, promotions, and customer updates. You can also automate messaging workflows through Clerk Chat's API.