Fair Use Policy
Last updated Aug 9, 2022
All capitalized terms used in this Fair Use Policy without definition will have the same meanings set forth in the Terms of Service, into which this Fair Use Policy is incorporated.
Unless otherwise indicated on an Invoice, Customer’s plan has a limit of three thousand (3,000) text messages and one thousand (1,000) voice minutes per user for each calendar month, with the first month of the plan being based on the number of days remaining in the month during which Customer first signs up for the Services. For example, if the Customer has four (4) users under its plan, the Customer’s limit for its users collectively will be twelve thousand (12,000) text messages and four thousand (4,000) voice minutes.
This limit also doesn’t apply to international messages as those are charged seperately.
In the event that a Customer consistently exceeds the monthly limit, Clerk reserves the right, in its sole discretion, to assess an additional usage charge for that Customer.
In the event that a Workspace sends more than three thousand (3,000) messages per day, that Workspace must register with phone carriers to avoid message filtering and will be responsible for any associated fees.
To the extent commercially reasonable, Clerk will provide notice of a Customer’s usage in excess of the Customer’s limit.
Clerk may suspend, limit, or even terminate Customer’s access to the Service in accordance with the Terms of Service.