Keep your conversations confidential
Keep your data safe at every level of your business with enterprise grade security, compliance, reliability, and privacy.
Trust CenterThe SOC 2 Type 2 certification demonstrates Clerk Chat’s commitment to maintain the highest standards in data security and compliance for you, our customers.
Clerk Chat uses Vanta to simplify and centralize our security workflows. It assists with automating compliance, security assessments, and guides employees with proper policies.
Trusted by 1000+ brands
Protecting your business one message at a time
Clerk strives to maintain the confidentiality, availability, and integrity of data across all its services.
Application SecurityClerk regularly evaluates and tests the security of the source code, running application, and the deployed environment.
Controls
Status
Service infrastructure maintained
Production data backups conducted
Intrusion detection system utilized
Production database access restricted
Remote access MFA enforced
Infrastructure SecurityClerk uses AWS as our infrastructure provider. We make full use of the security products offered by the AWS, including Cloud Trail, GuardDuty, and Inspector.
Controls
Status
Log management utilized
Firewall access restricted
Password policy enforced
Data encryption utilized
Data transmission encrypted
Data SecurityClerk data and services are hosted in US data centers. Data is encrypted at rest and in transit for maximum security in line with industry best practices.
Controls
Status
Network segmentation implemented
Vulnerabilities scanned and remediated
Incident response policies established
Continuity and Recovery plans established
Other
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
All customer data, such as contact lists, sms records, timestamps, are stored in the United States, and backed up daily.
Yes. Please reach out to security@clerk.chat and we will get back to you asap.
The network is fully segregated within an AWS VPC including private and public subnets.
Clerk follows the NIST Guidelines for incident response. Per our Terms of Service and contractual obligations, Clerk will notify customers of any breach involving their data. Clerk is committed to compliance with all applicable breach notification laws and regulations.
Clerk leverages a number of AWS built in services such as guard duty and cloud trail to proactively monitor security risks within our environment.
Please reach out to security@clerk.chat and we will get back to you asap.
