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Keep your conversations confidential

Keep your data safe at every level of your business with enterprise grade security, compliance, reliability, and privacy.

Trust Center

  • The SOC 2 Type 2 certification demonstrates Clerk Chat’s commitment to maintain the highest standards in data security and compliance for you, our customers.

  • Clerk Chat uses Vanta to simplify and centralize our security workflows. It assists with automating compliance, security assessments, and guides employees with proper policies.

Trusted by 1000+ brands

From startups to the Fortune 500, Clerk Chat is the most compliant and intuitive way for your team to unlock conversational messaging.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand
Security, Privacy & Compliance Looking for a job

Protecting your business one message at a time

Clerk strives to maintain the confidentiality, availability, and integrity of data across all its services.

  • Application Security
    Application Security

    Clerk regularly evaluates and tests the security of the source code, running application, and the deployed environment.

    Controls

    Status

    Service infrastructure maintained

    Production data backups conducted

    Intrusion detection system utilized

    Production database access restricted

    Remote access MFA enforced

  • Infrastructure Security
    Infrastructure Security

    Clerk uses AWS as our infrastructure provider. We make full use of the security products offered by the AWS, including Cloud Trail, GuardDuty, and Inspector.

    Controls

    Status

    Log management utilized

    Firewall access restricted

    Password policy enforced

    Data encryption utilized

    Data transmission encrypted

  • Data Security
    Data Security

    Clerk data and services are hosted in US data centers. Data is encrypted at rest and in transit for maximum security in line with industry best practices.

    Controls

    Status

    Network segmentation implemented

    Vulnerabilities scanned and remediated

    Incident response policies established

    Continuity and Recovery plans established

    Other

    Contact Us

"Clerk Chat ensures your communications are safeguarded with end-to-end encryption, prioritizing security and privacy for every user."

#FAQ

Have questions? We've got answers.

Find what you need quickly and clearly with our most frequently asked questions.

  • All customer data, such as contact lists, sms records, timestamps, are stored in the United States, and backed up daily.

  • Yes. Please reach out to security@clerk.chat and we will get back to you asap.

  • The network is fully segregated within an AWS VPC including private and public subnets.

  • Clerk follows the NIST Guidelines for incident response. Per our Terms of Service and contractual obligations, Clerk will notify customers of any breach involving their data. Clerk is committed to compliance with all applicable breach notification laws and regulations.

  • Clerk leverages a number of AWS built in services such as guard duty and cloud trail to proactively monitor security risks within our environment.

  • Please reach out to security@clerk.chat and we will get back to you asap.

See Clerk Chat in action

Book a demo to see how Clerk Chat lets you text-enable your business line, activate AI agents for support and sales, and integrate with your favorite apps – all in one platform.

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Schedule a call

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