Security at Clerk Chat

Keep your data safe at every level of your business with enterprise-grade security, compliance, reliability, and privacy. Clerk is built with your business’s security in mind.

Trust Center

Clerk Chat is SOC 2 Type 2 Certified

Using the same number, you can instantly send and receive messages across multiple-channels. You don’t need a developer, extensive Zapier connections or integrations.

Empower Your Data Security 🔐

Using Bring Your Own Key (BYOK) allows you to assume control over your data completely. By utilizing your organization’s AES-256 keys, you have the ability to encrypt or decrypt conversations.

Security, Privacy & Compliance

Security Program Highlights

Clerk strives to maintain the confidentiality, availability, and integrity of data across all its services.

Application Security
Clerk regularly evaluates and tests the security of the source code, running application, and the deployed environment.
Infrastructure Security
Clerk uses AWS as our infrastructure provider. We make full use of the security products offered by the AWS, including Cloud Trail, GuardDuty, and Inspector.
Data Security
Clerk data and services are hosted in US data centers. Data is encrypted at rest and in transit for maximum security in line with industry best practices.

Controls Status
Service infrastructure maintained
Production data backups conducted
Intrusion detection system utilized
Production database access restricted
Remote access MFA enforced
Controls Status
Log management utilized
Firewall access restricted
Password policy enforced
Data encryption utilized
Data transmission encrypted
Controls Status
Network segmentation implemented
Vulnerabilities scanned and remediated
Incident response policies established
Continuity and Disaster Recovery plans established
Other Contact Us

Controls	Status
Service infrastructure maintained
Production data backups conducted
Intrusion detection system utilized
Production database access restricted
Remote access MFA enforced

Controls	Status
Log management utilized
Firewall access restricted
Password policy enforced
Data encryption utilized
Data transmission encrypted

Controls	Status
Network segmentation implemented
Vulnerabilities scanned and remediated
Incident response policies established
Continuity and Disaster Recovery plans established
Other	Contact Us

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

Helpful Answers

We know there's a lot to learn and read about all that Clerk can do.
Here are some of the most frequently asked questions.

All customer data, such as contact lists, sms records, timestamps, are stored in the United States, and backed up daily.
Yes. Please reach out to security@clerk.chat and we will get back to you asap.
The network is fully segregated within an AWS VPC including private and public subnets.

Clerk follows the NIST Guidelines for incident response. Per our Terms of Service and contractual obligations, Clerk will notify customers of any breach involving their data. Clerk is committed to compliance with all applicable breach notification laws and regulations.
Clerk leverages a number of AWS built in services such as guard duty and cloud trail to proactively monitor security risks within our environment.
Please reach out to security@clerk.chat and we will get back to you asap.