Security

Keep your data safe at every level of your business with enterprise-grade security, compliance, reliability, and privacy. Clerk is built with your business’s security in mind.

SECURITY, PRIVACY, & COMPLIANCE

Security Program Highlights

Clerk strives to maintain the confidentiality, availability, and integrity of data across all its services.

Application Security
Application Security

Clerk regularly evaluates and tests the security of the source code, running application, and the deployed environment.

Controls & Policies
Infrastructure Security

Clerk uses AWS as our infrastructure provider. We make full use of the security products offered by the AWS, including Cloud Trail, GuardDuty, and Inspector.

Infrastructure Security
Data Security

Clerk data and services are hosted in US data centers. Data is encrypted at rest and in transit for maximum security in line with industry best practices.

ControlsStatus
Service infrastructure maintained
Production data backups conducted
Intrusion detection system utilized
Production database access restricted
Remote access MFA enforced
Network segmentation implemented
Log management utilized
Firewall access restricted
Password policy enforced
Data encryption utilized
Data transmission encrypted
Vulnerabilities scanned and remediated
Incident response policies established
Continuity and Disaster Recovery plans established
OtherContact Us

Trusted by leading companies

From startups to the Fortune 500, Clerk is the most visual and simple way for teams to comminicate via text message in Teams.

Samsung Next
2nd Address
Airbyte
iTV
Remax
Slack
Zipcar
Ideo
Jungle Scout

Helpful answers

To learn more about what we’re doing to protect your information and our network, see FAQ below, or talk to one of our security experts.

All customer data, such as contact lists, sms records, timestamps, are stored in the United States via AWS Platform, and backed up daily.

Yes. Please reach out to securityt@clerk.chat and we will get back to you asap.

The network is fully segregated within an AWS VPC including private and public subnets.

Clerk follows the NIST Guidelines for incident response. Per our Terms of Service and contractual obligations, Clerk will notify customers of any breach involving their data. Clerk is committed to compliance with all applicable breach notification laws and regulations.

Clerk leverages a number of AWS built in services such as guard duty and cloud trail to proactively monitor security risks within our environment.

Please reach out to security@clerk.chat and we will get back to you asap.

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