logo Clerk Chat
We understand how important it can be to choose the right product and service.

Our account manager is online, book a demo and get a free professional consultation.

Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

Hotel SMS Templates

Elevate guest experiences with Clerk Chat's hotel SMS templates. Boost efficiency and guest satisfaction seamlessly. Start today for unparalleled service.

Start today for free!
    • Welcome to [Hotel Name]! We're thrilled to have you with us. If you need anything for a more comfortable stay, just text us here.

    • Greetings from [Hotel Name]! Your adventure begins now. For any queries or requests, we're just a text away.

    • Hello and welcome to [Hotel Name]! Wishing you a splendid stay. Reach out through this chat for assistance anytime.

    • Warm welcomes to [Hotel Name]! Let this be your home away from home. For help or recommendations, simply text us!

    • Check-in starts at 3 PM at [Hotel Name]. No paperwork needed, just provide your name at the desk and we'll take care of the rest!

    • Ready for relaxation? Head straight to our lobby and mention your reservation name for a swift check-in process.

    • Welcome to [Hotel Name], where check-in is a breeze! Approach the front desk and our team will assist you promptly.

    • Arriving today? Your room awaits! Check-in is quick - simply confirm your booking details at reception.

    • Great news! Your room at [Hotel Name] is ready for occupancy. Head on over when convenient – relaxation awaits!

    • Your room is now ready for check-in! We look forward to welcoming you at the reception.

    • Exciting update: Your accommodation is prepared! Swing by the front desk of [Hotel Name] for your keys.

    • We're pleased to announce your room at [Hotel Name] is all set up! Start your stay whenever you're ready.

    • Elevate your stay with us by exploring our room upgrades and special amenities available now!

    • Fancy a little extra luxury? Ask about our deluxe room upgrades and special services!

    • Make your stay unforgettable with our exclusive amenities and upgrade options – inquire today!

    • Spoil yourself with an upgrade or special service tailored just for you – details available via this chat!

    • Explore like a local! Check out [Local Attraction] and [Popular Restaurant] for an authentic experience. Enjoy!

    • Don't miss [Event Name] happening this week! For more local gems, reply to this message.

    • Craving something special? Try [Local Dish] at [Restaurant Name]. A favorite among locals!

    • For an unforgettable adventure, visit [Local Spot] and immerse yourself in the beauty of our city.

    • Your booking at [Hotel Name] is confirmed! 🏨 Arrival Date: [Date]. Looking forward to your stay with us!

    • Reservation confirmed for [Date] at [Hotel Name]. We can't wait to welcome you! Any questions? Just text us.

    • Booked and ready! See you on [Date] at [Hotel Name]. Your adventure awaits!

    • Confirmation: Your stay at [Hotel Name] from [Start Date] to [End Date]. We're excited to host you!

    • Gentle reminder: Check-out is by 11 AM tomorrow. Hope you had a wonderful stay at [Hotel Name]!

    • Enjoying your stay? Don't forget, check-out time is 11 AM. Safe travels ahead!

    • Tomorrow marks the end of your journey with us 🌅 Remember, check-out is by 11 AM.

    • We hope you've enjoyed your stay! Please remember to check out by 11 AM tomorrow.

    • Loved your stay at [Hotel Name]? Tell us about it in a quick survey and help us improve!

    • Your opinion matters to us at [Hotel Name]. Kindly share your feedback for a better experience next time.

    • How was your visit? Share your thoughts, and let's make your next stay even better!

    • Thank you for choosing us! Please take a moment to provide feedback on your stay.

    • Join our Loyalty Program & earn points towards free nights! 🌟 Text back for more info.

    • Exclusive offer for our loyal guests: Join our program and unlock benefits on your next stay!

    • Become a member of our Loyalty Program and enjoy perks like early check-in, upgrades, and more!

    • Love staying with us? Get rewarded by joining our Loyalty Program today!

    • Flash Sale: Book within the next 24 hrs & get an exclusive 20% off on your next stay! ⏰

    • Limited Time Offer: Stay longer and save more! Discounts up to 30% for extended stays.

    • [Seasonal Offer]: Experience autumn in comfort with special room rates available now!

    • Unlock exclusive deals by booking directly through this chat – Ask us how!

    • Heads up! Join us tonight at the pool area for a live music event 🎶 Starts at 7 PM. See you there!

    • Don't miss our wine tasting event tomorrow at 6 PM in the lounge. Discover local flavors and enjoy great company.

    • Art exhibit in the lobby this weekend! Explore stunning pieces from local artists anytime between 10 AM - 8 PM.

    • Ready for a movie night? 🍿 Outdoor screening starts tonight at 8 PM by the garden area. Comfy blankets provided!

    • Attention: Due to unforeseen weather conditions, please stay indoors and follow safety instructions provided in your room.

    • Emergency drill alert: We'll be conducting a fire drill today at 3 PM. It's only a practice, no need for concern.

    • For your safety, please avoid the beach area tonight due to high tide warnings until further notice.

    • Important: A road closure is affecting access to our main entrance. Please use the alternate route provided via text.

    • Your invoice for your stay with us is ready to view! Check it directly on your phone and let us know if you have questions.

    • Quick update: We've sent the billing details of your stay via SMS 📄 Please review and text us back if all looks good!

    • Need your invoice early? No problem! Reply here, and we'll send it straight over to your phone for convenience.

    • Finalizing your stay? Your invoice is now available on your mobile device – quick and paperless!

    • Misplaced something? Text us what you're missing, and we'll start searching right away!

    • Found an item that might be yours? Describe what you've lost, and we'll check our Lost & Found immediately.

    • Left something behind? Don't worry; just message us with a description or photo, and we'll help locate it.

    • Losing an item can be stressful - we're here to help! Contact us now so we can assist in finding your belongings.

    • Need a ride? Text us for shuttle service times or to arrange a taxi/rental car during your stay.

    • Exploring the area? Let us help with transportation - shuttles, taxis, and rental info available via SMS!

    • Airport transfer required? Reply here with your flight details, and we'll organize a stress-free ride for you.

    • Make getting around easy! Contact us for information on shuttle schedules or to book personal transportation services.

Enhancing Hospitality Through SMS

In the competitive hospitality sector, staying ahead means adopting innovative strategies. SMS marketing for hotels represents a powerful tool to elevate guest experiences and streamline operations. Its immediacy and accessibility make it an indispensable asset for modern hoteliers seeking to enhance customer satisfaction and operational efficiency.

  • Instant Communication

    SMS allows hotels to communicate with guests in real-time, ensuring they receive important information instantly, from check-in instructions to emergency alerts.

  • Personalized Guest Experiences

    With SMS, hotels can send personalized messages and offers to guests, making their stay more enjoyable and tailored to their preferences.

  • Increased Operational Efficiency

    Automating communication through SMS can significantly reduce the workload on staff, allowing them to focus on providing superior service where it counts most.

  • Enhanced Marketing Reach

    SMS marketing for hotels enables targeted promotions directly to guests' mobile devices, increasing the likelihood of uptake due to the personal nature of text messaging.

Setup Hotel SMS Templates with Clerk Chat in 3 Simple Steps

Creating effective SMS templates for your hotel's communication strategy is straightforward with Clerk Chat. By leveraging Clerk Chat's platform, you can personalize guest interactions, streamline operations, and enhance the overall guest experience. Here’s how to get started in three easy steps:

  • 1. Select Your Templates 📑

    Dive into our extensive collection of hotel SMS templates. Whether it's a warm welcome message or an urgent emergency alert, choose templates that align with your communication goals.

  • 2. Personalize Your Messages ✏️

    Make each message your own. Incorporate your hotel’s unique voice and details specific to the guest or situation to ensure messages feel personal and relevant.

  • 3. Automate and Schedule 🗓

    Efficiency at its finest—set up automated messages for common communications or schedule specific texts in advance. Ensure timely delivery without manual intervention.

Alexander Haque Co-Founder at Clerk Chat
Alexander Haque

Co-Founder at Clerk Chat

how it works

Maximizing Engagement Through SMS: Tips for Hotels

Unlock the full potential of SMS communication

  • Segment Your Audience

    Group guests based on their preferences, past stays, or booking type. Tailored messages resonate more, whether offering a spa package to a repeat guest or local adventure tips to a first-timer. Personalization is key to making guests feel valued and understood.

  • Timing is Everything

    Send messages at an appropriate time. Welcome texts should be immediate upon booking confirmation, while promotional offers are best sent in the afternoon when guests are likely planning their evening. Avoid early mornings or late nights unless it's urgent.

  • Keep it Concise and Clear

    SMS is powerful because of its brevity. Ensure your messages are straightforward and easy to understand at a glance. Whether it's check-out reminders or special offers, clarity ensures your message is effective and actionable.

  • Encourage Two-Way Communication

    Invite guests to reply with questions or requests. This not only enhances guest satisfaction by making them feel heard but also provides valuable insights into guest preferences and areas for improvement. A simple "Text us if you need anything" can significantly boost engagement.

Clerk Chat Features for Enhanced Healthcare Communication

Streamline your healthcare SMS marketing efforts with Clerk Chat's powerful features.

  • Group SMS

    Send a text to multiple people at the same time. Collab on a team project, send updates to contractors, plan events, and more

  • AI Assistant

    Feed a Knowledge Base with company documents and watch the AI become your sales or support agent

  • Message Threads

    Conversations within conversations. Keep internal replies to a specific message organized and separate from the main chat

  • Custom Signatures

    Automatically add a short text block to the end of your outgoing messages. Customize with info like name, title, and email address

  • Schedule Messages

    Write a text message now, and choose when you want to send it. Even once the SMS is scheduled you have the option to modify or delete

  • Instant Number Activation

    Create a new inbox and you have the option to get a new phone number or activate an existing line. Follow the steps, and you’ll be able to send texts from your business

Check all Features

Trusted by 1000+ Brands

From startups to the Fortune 500, Clerk Chat is the most compliant and simple way for your team to unlock conversational messaging, bridging customers, desk-less workers, staff and everyone in between, all within your organization.

  • Remax
  • 2nd Address
  • Itv
  • Slack
  • Samsung Next
  • Sonic
  • Zipcar
  • Canva
  • brand