Business Text Messaging Made Simple
Connect with customers instantly using text messaging for business that converts conversations into sales.
AI Agentic Workflows
Read all about our commitment to security, industry-leading integrations, and how we're building trust and partnerships to support your restaurant communications.
View all templates
Featured
FAQ FlowAnswering FAQs is repetitive and time-consuming, taking away from high-value tasks. At the same time, leaving common questions unanswered can frustrate potential customers and lead to lost revenue. The FAQ AI Agent eliminates this challenge by instantly responding to frequently asked questions, ensuring customers get the information they need without delays.
View-
Featured
Follow UpFollow-ups are key to driving sales. This AI Agent automates the process by sending personalized, timely messages based on conversation history. Simply set a follow-up schedule, define any messaging preferences, and let AI take over.
View -
Featured
QualificationThe Qualification AI Agent instantly reaches out to new leads, asks the right qualifying questions, and filters out unqualified prospects. It engages in a conversational way, extracts key details, and seamlessly hands off the right leads to your sales team.
View -
Featured
Qualification + Follow UpThis is an AI agent that asks 3 qualifying questions to your top of funnel leads. If they drop off at any point during this qualification sequence, up to 3 follow ups are sent to the lead to engage them and finish the qualification sequence.
View
Why choose our business texting service
Instant setup
Skip complicated installation processes and start texting customers within minutes of signing up.
Use your existing phone numbers without changing anything your team already knows.
Get started
Smart replies
Our AI assistant handles common questions automatically, freeing up your team for complex conversations.
Customers receive immediate responses even outside business hours, keeping satisfaction levels high.
Get started
Mass messaging
Send business texts to hundreds of customers simultaneously with personalized messages that feel individual.
Track delivery rates and response metrics to optimize your text messaging service for business campaigns.
Get started
Perfect integration
Connect seamlessly with Salesforce, Microsoft Teams, and your existing CRM without technical headaches.
Your current workflow stays intact while adding powerful business texting capabilities to every interaction.
Get started
Analytics dashboard
Monitor campaign performance with detailed reports showing open rates, click-throughs, and customer engagement patterns.
Make data-driven decisions about your business SMS strategy using real-time performance insights.
Get started
Compliance made easy
Stay compliant with SMS regulations through built-in opt-in features and automatic business texting service compliance checks.
Protect your reputation with professional message templates and proper consent management tools.
Get started
Jeff GelwixPresident @ Sonic Drive-in
Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is.
Read more on Trustpilot
Cruz M.Professional Independent Marketer
As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM.
Read more on G2
Katrina BoganyPresident of Fab Finishes, Inc.
Clerk Chat is truly the missing piece of the puzzle with Teams! It makes Teams a complete communications solution, by adding the vitally important SMS texting functionality to the platform. In addition, Clerk Chat’s support is excellent.
Read more on Trustpilot
#ScheduleDemo
Instant, secure, 1:1 and multiplayer messaging. No APIs, no developers, no fuss.
This ensures that customers receive swift responses, while also preventing any team member from becoming overwhelmed.
Appointment Confirmation: "Hi [Name], your appointment is confirmed for [Date] at [Time]. Reply CONFIRM or call us to reschedule."
Payment Reminder: "Hello [Name], your invoice of £[Amount] is due tomorrow. Pay online at [Link] or reply for payment options."
New Customer Welcome: "Welcome to [Business Name]! We're excited to serve you. Save our number and text us anytime for quick support."
Order Update: "Great news [Name]! Your order #[Number] has shipped and will arrive by [Date]. Track it here: [Link]"
Feedback Request: "Hi [Name], how was your recent experience with us? Reply with a rating 1-5 or leave a review at [Link]"
Promotional Offer: "Exclusive for you [Name]: 20% off your next purchase with code SAVE20. Valid until [Date]. Shop now: [Link]"
Service Reminder: "Hi [Name], it's time for your regular [Service] maintenance. Book online at [Link] or reply to schedule."
Event Invitation: "You're invited to our [Event Name] on [Date]! Free refreshments and exclusive deals. RSVP: [Link]"
Delivery Notification: "Your delivery from [Business Name] will arrive between [Time Range] today. Reply RESCHEDULE if you need to change."
Survey Request: "Quick favour [Name]? Help us improve by answering 3 questions about your recent visit: [Link] - takes 2 minutes!"
Transportation
“Text messaging is something we wanted to do for a long time. Clerk was the perfect solution. We use it for ride reminders, dispatch communication, and scheduling. It's really helped our workflow.”
Aaron Stahl - Operations, Wexexpress
“Clerk helped us align with our mission of getting things done timely and well and giving our clients that first class service they come to us for.”
Jennifer Bennett - Founder, Get Desky
“Our efficiency increased. Our booking rate increased. Our closing rate increased. Integrating different software at one time turned out to be a lightbulb moment.”
Kardo Creative
Find the Right Plan
Designed for every stage of your journey. Start today, no credit card required.
- Free
$0
user / month
Notes:
All features
- Growth
$9.99
user / month
Notes:
-
Essential features
- Ultimate Popular
$19.99
user / month
Notes:
-
Power features
- Enterprise
Custom
user / month
Notes:
-
Dedicated account manager
FAQ
Have questions? We've got answers.
Find what you need quickly and clearly with our most frequently asked questions.
You can begin texting customers within minutes of signing up. Simply use your existing business phone number - no complex setup or technical installation required. Our platform works with your current VoIP services and integrates seamlessly with tools you already use like Salesforce and Microsoft Teams.
Absolutely. Recent data shows that 82% of consumers check their text notifications within just five minutes of receiving a text, and 72% of people have made a purchase after receiving a text from a brand. SMS marketing click-through rates for e-commerce brands can be as high as 36%, significantly outperforming email marketing. UK businesses report improved customer satisfaction and faster response times when using text messaging for appointment reminders, customer support, and sales follow-ups.
UK businesses must obtain express written consent before sending marketing messages, clearly identify themselves in each text, and provide easy opt-out options. You cannot send marketing SMS before 9:00 a.m. or after 8:00 p.m., and must comply with GDPR, Data Protection Act 2018, and Privacy and Electronic Communications Regulations (PECR). Clerk Chat includes built-in compliance features to help you follow these regulations automatically.
Yes, Clerk Chat supports integrations with popular platforms including Salesforce, Microsoft Teams, Webex, and Zoom. Our AI assistant can access your CRM data to provide personalised responses based on customer information. You can also use your existing phone numbers without changing your current setup, making the integration process seamless.
Business texting encompasses all text-based communication between companies and customers - including customer service, appointment reminders, order updates, and marketing messages. While marketing is important, customer service is now the primary reason businesses are using SMS in 2025. Unlike basic SMS marketing tools, Clerk Chat offers two-way conversations, AI-powered responses, RCS messaging, and comprehensive analytics to manage all your business text communication in one platform.
Yes, Clerk Chat's AI assistant provides instant, smart replies to common customer inquiries, reducing your team's workload while maintaining high customer satisfaction. The AI integrates with your CRM to deliver personalised responses based on customer data and history. You can customise the AI's responses to match your brand voice, and it seamlessly hands over complex queries to human agents when needed. This means your customers get immediate responses 24/7, even outside business hours, while your team focuses on more complex conversations that require personal attention.
