Personalized messaging

Clerk Chat stands out by letting you use your existing phone numbers for SMS and MMS messaging - no need to switch numbers or confuse customers. Our AI assistant integrates directly with your CRM to provide genuinely personalised responses based on customer history, whilst our 10DLC compliance support means you avoid delivery issues that plague many platforms. Plus, we're designed for businesses of all sizes, from startups to Fortune 500 companies.

Most businesses are up and running within minutes. You can bring your own numbers (no porting required), connect with major VoIP services like Microsoft Teams and Zoom instantly, and our team helps with 10DLC registration to ensure optimal delivery rates. The platform includes ready-made templates and variables, so you can start sending professional messages immediately without any technical setup.

Absolutely. SMS has a 98% open rate compared to email's 20%, and 45% of text messages receive a response versus just 6% for emails. 82% of consumers check their texts within five minutes of receiving them, whilst 79% of consumers are currently opted in to receive texts from businesses - an 11% increase from last year. Your customers are already waiting to hear from you via text.

Yes, through smart automation that feels human. Our AI assistant pulls from your customer database to include relevant details like names, purchase history, and preferences automatically. You can create custom message templates that maintain your brand voice whilst our variables feature personalises each message. Research shows that 72% of customers will only engage with personalised messaging, and our system delivers that personal touch even for large customer bases.

Healthcare, retail & e-commerce, and real estate are seeing the highest adoption rates, but personalised messaging works across all sectors. 90% of UK consumers are interested in SMS marketing from brands, yet many businesses haven't tapped into this channel yet. We work with financial services, nonprofits, education, logistics, and more - any business that values customer relationships can benefit.

Clerk Chat handles the complex compliance landscape for you. We provide 10DLC registration support to improve deliverability, built-in opt-in and opt-out features to maintain consent, and blocklist management to respect customer preferences. Our platform follows TCPA regulations automatically, including quiet hours restrictions, and our AI helps craft messages that carriers recognise as legitimate business communication rather than spam.